Book a Hotel near Whale Shark & Oceanic Research Center, Isla de Utila

I loved the friendliness of the staff and how flexible they were after we arrived well before check-in. They held our bags at the front desk while we were able to start enjoying the amenities that the resort offers.

The hotel is located in a good place. The center of everything...

The hotel is probably the best in La Ceiba - I visited a few others - horrible and mostly dirty! The Quinta Real needs upgrading - the bed room I stayed in - room 321 - needs repainted - paint is scaling off the wall/ the air condition is loud and makes striking noise when kicking on after a break/the bathtub is fine but the water system is deficient - the hot water must run for 6 mins before you feel it - and the proper balance with the cold water takes as mush time - so you wast 15 mins to get the proper water temperature before you shower!! The beds are fine - the mattress the good feel. The wardrobe needs upgrading - the doors are broken and hardly close. The safe was fine. The swimming pool was good - with plenty towels upon request. The pool bar is good - with very attentive service by the bar tender! The restaurant is staffed by great and competent people - BUT the food is horrible - I ordered a paella for a party of 7 guests and it was fit for pigs - no taste - just rice, a few shrimps and grossly cut sausages. All the food was unprofessionally prepared - even the breakfast was not satisfactory - a plate of fruits - gave um unripe pineapple and overripe melons!! Sometime MUST be done in the kitchen - and I inquired about this from one waiter and he told me to go eat elsewhere as the kitchen does NOT have a proper chef. Sad ...I recommend anyone NOT to have any meals in this restaurant until a chef is hired.

We did not have hot water for a shower. They tried and fixed it thought it was repaired but still no hot water. Was told different things by different front desk staff about this issue.