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Recent West University hotel reviews by fellow wanderers

Nugget Casino Resort

2 out of 5

Posted less than an hour ago

Travelocity Verified Review

"Use caution with valet services; they have lost my husband's CPAP machine, not sure how it happened, from the bellman who took our bags from the room to the vehicle. His bag, which also had medication, is still missing or was accidentally given to another person's vehicle. This issue has yet to be resolved. I went back and forth by phone between the security manager and the valet desk all day. No one knows what happened, yet this facility has security cameras and staff walking all around. The day security does not communicate well with night security, and yet time is wasting away. Our stay was not bad until our bag was misplaced, and "no one knows how to help." We have to report this lost CPAP machine item to the VA as Lost, and it will take 30 days to replace it. Now we have to search and pay for something so that my husband can sleep/breathe better at night."

A verified traveler stayed at Nugget Casino Resort