InTown Suites Extended Stay West Palm Beach FL

Hotel near Rapids Water Park in West Palm Beach

Choose dates to view prices

Overview
Rooms
Location
Policies

Popular amenities

Parking included
Free WiFi
Air conditioning
Laundry
Kitchen

Explore the area

5801 NORTH MILITARY TRAIL, West Palm Beach, FL, 33407

Place, Rapids Water Park
‪14 min walk‬
Place, CACTI Park of the Palm Beaches
‪3 min drive‬
Place, Cyberspeed Mall
‪3 min drive‬
Airport, President Donald J. Trump Intl. Airport (PBI)
‪14 min drive‬

Room options

Upgrade Room, 1 Queen Bed

300 sq ft
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

A hotel room with two beds, each with a grey quilted duvet and patterned pillows. There are framed pictures on the nightstands, a lamp, and a window with curtains.

Upgrade Room, 2 Queen Beds

350 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Premium Room, 1 Queen Bed

300 sq ft
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Premium Room, 2 Queen Beds

350 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Upgrade Room, 1 Double Bed, Accessible Bathtub

300 sq ft
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Upgrade Room, 2 Double Beds, Accessible Bathtub

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Upgrade Room, 1 Double Bed, Roll\-in Shower

1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Traditional Room, 2 Double Beds Roll\-in Shower

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Upgrade Room, 1 Queen Bed with Sofa bed

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
Free WiFi

About the neighborhood

West Palm Beach

In West Palm Beach .You'll be within half a mile (1 km) of Rapids Water Park and 2 miles (3 km) of CACTI Park of the Palm Beaches with a stay here. Kindred Hospital The Palm Beaches and Dyer Park are also within 2 miles (3 km).

What's nearby

Rapids Water Park - 14 min walk - 0.8 miles
CACTI Park of the Palm Beaches - 3 min drive - 1.1 miles
Cyberspeed Mall - 3 min drive - 1.1 miles
Palm Beach County Convention Center - 13 min drive - 8.0 miles
Clematis Street - 14 min drive - 8.3 miles

Getting around

Brightline West Palm Beach Station - 10 min drive
President Donald J. Trump Intl. Airport (PBI) - 11 min drive

Restaurants

‪Wawa - ‬4 min drive
‪RaceTrac - ‬2 min drive
‪McDonald's - ‬10 min walk
‪McDonald's - ‬3 min drive
‪Wendy's - ‬4 min drive

About this property

InTown Suites Extended Stay West Palm Beach FL

Hotel near Rapids Water Park in West Palm Beach

As a guest of InTown Suites Extended Stay West Palm Beach FL, you'll find a vending machine, laundry facilities, and an ATM. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this West Palm Beach hotel.

121 guestrooms or units

Self-service laundry

Elevator

Smoking in designated areas

InTown Suites Extended Stay West Palm Beach FL offers 121 accommodations with air conditioning. Accommodations offer separate sitting areas. Televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Similar properties

Desk, iron/ironing board (on request), WiFi (free), alarm clocks

Pet friendly
Parking included
Free WiFi
Air conditioning

$87 nightly

Sep 6 - Sep 7

Total with taxes and fees

Property amenities

Family friendly

In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Separate in-room dining area

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Phone accessibility kit
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Room amenities

Entertainment

49-inch TV with premium cable channels

Bedroom

Bedsheets provided

Bathroom

Private bathroom
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

Full-sized refrigerator/freezer
Kitchen
Microwave
Separate dining area
Stovetop

Air conditioning
Desk chair
Free local calls
Free long-distance calls
Heating
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property is also known as

InTown Suites Extended Stay West Palm Beach FL Hotel

InTown Suites Extended Stay West Palm Beach FL West Palm Beach

Frequently asked questions

How close is InTown Suites Extended Stay West Palm Beach FL to the airport?

InTown Suites Extended Stay West Palm Beach FL is 7.5 mi (11-min drive) away from the President Donald J. Trump Intl. Airport (PBI) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay West Palm Beach FL have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay West Palm Beach FL.

How close is InTown Suites Extended Stay West Palm Beach FL to the beach?

This hotel is 9.9 mi (17-min drive) from Jupiter Beach and 13.9 mi (30-min drive) from Lake Worth Beach. Don't forget your sunscreen!

Does InTown Suites Extended Stay West Palm Beach FL offer free breakfast?

InTown Suites Extended Stay West Palm Beach FL does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay West Palm Beach FL?

No, there is no casino at this hotel, but Lake Worth Casino Building and Beach Complex (18-min drive) is nearby.

What time is check-in at InTown Suites Extended Stay West Palm Beach FL?

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM.

Is there free parking at InTown Suites Extended Stay West Palm Beach FL?

This hotel offers free self parking.

Does InTown Suites Extended Stay West Palm Beach FL have a pool?

InTown Suites Extended Stay West Palm Beach FL does not have a pool.

Does InTown Suites Extended Stay West Palm Beach FL have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay West Palm Beach FL to downtown West Palm Beach?

InTown Suites Extended Stay West Palm Beach FL is 4.8 mi away from West Palm Beach.

InTown Suites Extended Stay West Palm Beach FL Reviews

6.2

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Verified review

8/10 Good

LAUREL

Feb 25, 2026

Liked: Staff & service

Not really, but housekeeping and the manager moved quickly to fix the problem The property is much improved from what it used to be and the staff was friendly.

Stayed 7 nights in Feb 2026

Verified review

2/10 Terrible

Jasmine

Apr 18, 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room wasnt clean as expected The front desk clerk ashton refused to refund deposit and refund money after early check out! I am furious and will never recommend staying there to my worst enemy.

Stayed 7 nights in Apr 2026

Verified review

6/10 Okay

Deana

Jan 25, 2026

You can tell it is an old building. Everything worked fine. Could use a closet, no where to hang clothes.

Stayed 7 nights in Dec 2025

Verified review

6/10 Okay

Hiram

Feb 9, 2026

Liked: Cleanliness, staff & service

The place is not bad they tried upgrading the rooms which was OK however, there is no cart to be able to bring up your belongings so you have to carry them all the way through the hotel to your room.

You have to take out your own trash they don’t take it out for you so this is the result of everyone entering their own trash.

Stayed 8 nights in Jan 2026

Verified review

2/10 Terrible

Marshall

Jan 24, 2026

Disliked: Staff & service

My reservation was not honored.

Stayed 7 nights in Jan 2026

Verified review

10/10 Excellent

Daniel

Mar 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I found the property exactly what I was in need of. Great laundry and staff was helpful to meet my needs.

Stayed 12 nights in Feb 2024

Verified review

10/10 Excellent

Brian

Oct 13, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff. Very friendly. Clean room.

Stayed 7 nights in Oct 2020

Verified review

10/10 Excellent

CleShae

Feb 15, 2025

The employee Mr.Smith is so nice and does his job very well I truely recommend him a raise

Stayed 7 nights in Feb 2025

Verified review

8/10 Good

Verified traveler

Aug 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall decent experience. Bathroom light switch worked half the time and my food spoiled in the fridge, even with it turned to the coldest setting.

Stayed 7 nights in Aug 2025

Verified review

2/10 Terrible

Nestor

Aug 31, 2025

Disliked: Cleanliness

Not recommended

Stayed 14 nights in Aug 2025

Verified review

4/10 Poor

Deborah

Apr 21, 2026

Liked: Cleanliness

Disliked: Staff & service, amenities

Know when you check in that there is no luggage rack to transport your items to an extended stay property. The sign right outside of the property says " fully furnished". There is a stove, microwave and refrigerator. There are no coffee pot, dishes, cups, glasses, pots, pans, utensils or hangers. There are 2 towels and one roll of toilet paper that will not be replaced for your stay. There is only one small bar of soap for the bathroom sink. Bring everything. That being said, this is clearly not meant to be a vacation rental. It is residential. There are many families living there full time. The school bus stops in the parking lot to bring and return the children residents to school. For this, I believe, they are supplying a great service to the community. After speaking with the friendly folks that live there, I learned that the property used to be inhabited by some of the most unsavory folks of our population. Positive changes have been made to make it a safe affordable living situation. I applaud that. I will choose a different property next year but wish them success in the service they are providing to the residents that live there.

Stayed 7 nights in Apr 2026

Verified review

4/10 Poor

Luis

Oct 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The credit is bad because they didn't provide necessary amenities for every day hotel stay,so as a poor guest with low budget I gotta buy few staff stuff that they didn't provide like soaps, clean towels, toilet paper, coffee, etc so it was terrible, also restroom broken and they don't have customers service front desk 24/7

Stayed 7 nights in Oct 2025

Verified review

2/10 Terrible

Abdiel

Jun 11, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

No one at the property office to check us in. We had to find another hotel and deposit was not refunded.

Stayed 7 nights in Jun 2025

Verified review

2/10 Terrible

Doris

Apr 23, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Nothing

Stayed 8 nights in Apr 2025

Verified review

2/10 Terrible

Sudha

Mar 29, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Should have offered a refund given the terrible condition of the room. Filthy and unsafe.

Stayed 8 nights in Mar 2025

Verified review

4/10 Poor

Star

Feb 26, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was so noisy the people upstairs were up all night long doing I’m not sure what but pounding on the floor it was almost impossible to sleep and when you finally did they were up jumping up and down again.

Stayed 17 nights in Feb 2024

Verified review

2/10 Terrible

Brittney

Mar 30, 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at this hotel and unfortunately had a very disappointing experience. From the moment I arrived, there were clear issues with cleanliness and overall management. The biggest problem was the presence of roaches in the room. Seeing multiple insects crawling around made it impossible to feel comfortable or safe, and it raised serious concerns about hygiene standards. This alone made the stay extremely unpleasant. The “General Manager” Charles was extremely rude! We booked a stay for a week coming in from out of town and were concerned about arriving close to closing office hours so we contacted the office with concerns to weigh our options. Charles dismissed us as if we were nothing, then when asked his name he became snappy. Additionally, there were groups of people hanging around outside the property at all hours, which made the environment feel unsafe and unwelcoming. Overall, I would not recommend staying here. Between the cleanliness issues, poor customer service, and uncomfortable atmosphere, this was easily one of the worst hotel experiences I’ve had! Pictures are falsely advertised for the property.

Stayed 7 nights in Mar 2026

Verified review

4/10 Poor

Jennifer

May 12, 2026

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I am writing to formally document and share my experience during a 14-day stay at InTown Suites Extended Stay West Palm Beach, which was deeply unsatisfactory and warrants immediate attention from management. Due to an emergency situation, we had limited lodging options and were required to remain at this property for an extended period. Unfortunately, the conditions we experienced throughout our stay were unacceptable. At check-in, we were informed that because we had a service dog, we were required to stay in a specific room designated for guests with dogs. This practice raises serious concerns regarding compliance with the Americans with Disabilities Act. Service animals are not classified as pets, and restricting guests to certain rooms on this basis is inappropriate and potentially discriminatory. Additionally, the room presented ongoing sanitation issues. We encountered well over a dozen roaches during our stay, despite maintaining a clean environment with no food debris. This indicates a larger pest control issue that was not properly addressed and made the room unsuitable for occupancy. Furthermore, the condition of the property does not align with the images and representations provided online. The advertising is misleading and does not accurately reflect the actual state of the accommodations.Given the length of our stay and the conditions we were required to endure, this experience fell significantly below any reasonable standard of hospitality.

Stayed 8 nights in Apr 2026

Verified review

2/10 Terrible

Porsha

Dec 15, 2024

Disliked: Staff & service, amenities, property conditions & facilities

The manager put me out on my second day from paying 625$ for a week because someone that was coming to my room was drunk and called him out his name.. he called the police on him and put me out for trespassing like I did not have a room there and wouldn't talk to me locked the office and would not refund me my money . Then he only refunded me 298 and I paid 625

Stayed 7 nights in Oct 2024

Verified review

2/10 Terrible

Cherry

Mar 25, 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The customer service from Charles who said he was the General Manager was terrible. Ashton, another person who worked at front desk was also lacking. The room was full of insects, the bathroom amenities had serious plumbing defects. The kitchen had a stove and fridge but you had to source pots, plates, utensils (which makes absolutely no sense for anyone traveling outside of West Palm Beach), I was an international traveler.No iron nor iron board provided. My booking started on March 13, 2026. I got to the hotel a little after 8PM, front desk was locked at 7PM. I called the number on the door as directed and the man who answered said he couldn't help, I had to return for check-in 11 AM on March 14, 2026. That instruction wasn't given when I made the booking. Conveniently when I pointed it out to the General Manager, the information changed on Expedia to say check-in ends at 7PM. Imagine being left stranded as an international traveller because the hotel you booked didn't leave clear instructions on their check -in policy. Thank God, I had alternative options for the night. When I checked in on March 14, 2026, I was told I was a no show, not true! So, my original reservation was cancelled and my 10days stay, changed to 7 days.....I stayed until the Monday, when I was told by Charles to check out because they didn't have a room to replace the defective one I was placed in...I was only refunded 3days. This Hotel not recommended, it is not suitable for guests. Zero Star!

Very uncomfortable stay with insects popping up in the room and bathroom we were checked in to.

Imagine being offered a dirty room that other guests stayed in with unspread bed and garbage in the room as an alternative to the defective room...Charles giving us attitude as if we wanted too much just because I pointed out that the room was dirty.

Serious plumbing issues in the bathroom. Very uncomfortable stay....when I made a complaint I was offered a dirty room as an alternative then told to check out because no other room was available....We were not properly refunded.

Stayed 10 nights in Mar 2026

Verified review

2/10 Terrible

Verified traveler

Mar 11, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT IF YOU VALUE YOUR LIFE

IF YOU VALUE YOUR LIFE, DO NOT STAY HERE. The first thing visually that hits you is the false advertisement from their description of newly renovated rooms and pictures on their website. At the same time you are hit with that you are hit with very sour mildew smell. The room is dirty, dingy, poorly maintained and when I returned downstairs to ask for a different room more like the one that I had seen online, the office was already closed. Returned to my room and went to take a shower...water pressure pathetic and when I went to close the curtain there was dried up pepperoni pizza vomit/throw up on the inside of the shower curtain. The bed linens were stained and all of the furniture had stains. There were roaches, dead and alive around the kitchenette area. There was a dried drop of blood by the door. The entire night was miserable. The marijuana smoke smell was so strong it was literally as if someone was in my room smoking marijuana. There was loud music and arguing with frequently bottles being broken until 3:30am. I left as early as I felt safe enough to leave my room. The office was closed when I left so I called the number on the door later in the day in order to speak to the front desk person for a refund. I received $50 back. Called back for the remaining $585.84 and was told by front desk, refunds are up to corporate. Corporate says its their policy they do not give refunds. This place is unsafe, unsanitary and criminal and should be condemned.

Stayed 7 nights in Feb 2024

Verified review

10/10 Excellent

Marcell

Sep 16, 2024

Liked: Staff & service

Stayed 8 nights in Aug 2024

Verified review

2/10 Terrible

Ivette

Jun 4, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was not like the pictures i saw on line. Also it had roaches. I booked for a ten days but had to leave because of the condition of the room and they still charged me for all the ten days. Refuse to refund me anything back worse place to stay at

Stayed 10 nights in May 2022

Verified review

10/10 Excellent

Jasmine

Feb 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

😀

Stayed 7 nights in Feb 2022

Verified review

6/10 Okay

Carlos

Feb 26, 2022

Liked: Staff & service

poor cleaning and maintenance room's

Stayed 28 nights in Jan 2022

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InTown Suites Extended Stay West Palm Beach FL

Choose dates to view prices

Photo gallery for InTown Suites Extended Stay West Palm Beach FL

Reviews

Popular amenities

Explore the area

Room options

View all photos for Upgrade Room, 1 Queen Bed

Upgrade Room, 1 Queen Bed

View all photos for Upgrade Room, 2 Queen Beds

Upgrade Room, 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

View all photos for Upgrade Room, 1 Double Bed, Accessible Bathtub

Upgrade Room, 1 Double Bed, Accessible Bathtub

View all photos for Upgrade Room, 2 Double Beds, Accessible Bathtub

Upgrade Room, 2 Double Beds, Accessible Bathtub

View all photos for Upgrade Room, 1 Double Bed, Roll\-in Shower

Upgrade Room, 1 Double Bed, Roll\-in Shower

View all photos for Traditional Room, 2 Double Beds Roll\-in Shower

Traditional Room, 2 Double Beds Roll\-in Shower

View all photos for Upgrade Room, 1 Queen Bed with Sofa bed

Upgrade Room, 1 Queen Bed with Sofa bed

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About the neighborhood

West Palm Beach

What's nearby

Getting around

Restaurants

About this property

InTown Suites Extended Stay West Palm Beach FL

Similar properties

Studio 6 Extended Stay - West Palm Beach, FL

Property amenities

Family friendly

Internet

Parking and transportation

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

Property is also known as

Frequently asked questions

InTown Suites Extended Stay West Palm Beach FL Reviews

Reviews

6.2/10

6.2/10

5.6/10

6.2/10

Reviews

8/10 Good

LAUREL

LAUREL

2/10 Terrible

Jasmine

Jasmine

6/10 Okay

Deana

Deana

6/10 Okay

Hiram

Hiram

2/10 Terrible