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DoubleTree by Hilton West Palm Beach Airport

4-star property
1808 S Australian Ave, West Palm Beach, FL 1-855-201-7819
4.0 out of 5
Good!
See all 27 travelocity Reviews

"The only beauty is the outside facade..The bathroom tub is chip, the telephone was not working and the toilet almost flow over several times. Front ... " More

By a verified traveler on Fri 03 Dec 2021

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Hotel Description

4-star hotel near Palm Beach County Convention Center

City center stay

Within 2 miles (3 km) of this West Palm Beach hotel, you'll find Palm Beach County Convention Center and Rosemary Square. Clematis Street and The Society of the Four Arts are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like sofa beds and refrigerators, the 175 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Select Comfort beds, room service, and coffee/tea makers are also available. Housekeeping is available on request.

Standard King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$135* Per night/room Dec 19 - Dec 20

Room, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Two Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Double Accessible Bathtub Non-smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

DoubleTree by Hilton West Palm Beach Airport ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton West Palm Beach Airport

Everyone (11) Couples (4) Family (12)
3 out of 5
The only beauty is the outside facade..The bathroom tub is chip, the telephone was not working and the toilet almost flow over several times. Front Desk Clerk Ashley was very rude. She is not front desk quality. Front desk is the heart of a hotel where you welcomed and greet the guess with a smile..My wife and i think that she was bias towards us because i am a black latino who looks like a black american and my wife is a light skin latina. We hope she gets some help.

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 7, 2021 by Ali Etemadi, Director of Sales

Thank you for being our guest and for providing us with your feedback. We sincerely apologize for your inconvenience and your experience while staying at the Doubletree hotel. We will share your review with our team in an effort to improve our future guest stay accommodations. We hope your experience does not deter you from staying at future Doubletree hotels and other Hilton family of hotels.

5 out of 5
Everything was so clean and comfortable. Staff was very friendly. Had to use you’re shuttle service and he was really nice too.

Posted by on Sep 15, 2021

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3 out of 5
Double tree is not doing housekeeping until the 3rd day. Desk staff are doing double duty and are thinly staffed. Pool was dirty

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 18, 2021 by Ali Etemadi, Director of Sales

Thank you for being our guest and for your review. As mentioned, we are doing housekeeping service on the 3rd day if requested but we also are providing towels and toiletry as needed. Thank you again for being our guest and we appreciate your feedback and we look forward to serving you again in the near future!

5 out of 5

Posted by on Jul 18, 2021

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5 out of 5
Very friendly staff.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 14, 2021 by Ali Etemadi, Director of Sales

Thank you for being our guest and for the positive review! We certainly appreciate this feedback and we hope to serve you again as our guest in the near future!

3 out of 5
Booked and reserved king size bed we were substituted a queen.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 5, 2021 by Ali Etemadi, Director of Sales

Thank you for being our guest and for providing us with your feedback. We sincerely apologize for your inconvenience and your experience while staying at the Doubletree hotel. We will share your review with our team in an effort to improve our future guest stay accommodations. We hope your experience does not deter you from staying at future Doubletree hotels and other Hilton family of hotels.

2 out of 5
We didn’t like being put in a room with queen instead of the reserved king.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 5, 2021 by Ali Etemadi, Director of Sales

Thank you for your recent review of the Doubletree hotel and for your feedback. We appreciate your feedback and experience. We are truly sorry to hear about your experience at the Doubletree and we will definitely share your feedback to our team. Thank you again for being our guest and we hope that your recent experience does not deter you from staying and future Hilton Family of Hotels.

5 out of 5

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jul 5, 2021 by Ali Etemadi, Director of Sales

Thank you for being our guest and for the positive review! We certainly appreciate this feedback and we hope to serve you again as our guest in the near future!

3 out of 5
Liked the price and would recommend to anyone especially those on a budget.

Posted by on Apr 4, 2021

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Comment from Hotel Management

May 13, 2021 by Ali Etemadi, Director of Sales

Thank you for your positive review! We appreciate your feedback and we will definitely share your positive review with our team. Thank you and we hope to see you again soon!

5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

May 13, 2021 by Ali Etemadi, Director of Sales

Thank you for your positive review! We appreciate your feedback and we will definitely share your positive review with our team. Thank you and we hope to see you again soon!

About the DoubleTree by Hilton West Palm Beach Airport

Location 1808 S Australian Ave, West Palm Beach, FL 33409

Property Features

DoubleTree by Hilton West Palm Beach Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton West Palm Beach Airport. A roundtrip airport shuttle is free (available on request). Self parking is free. This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Built in 1989
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: West Palm Beach Station (2.5 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton West Palm Beach Airport offers 175 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Select Comfort beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Geckos Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 19.95 per person (approximately)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel West Palm Beach Airport
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  • Doubletree By Hilton West Palm
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.