Find & Compare West End Hotels with Indoor Pools

"My sister fell in the shower because no bath mat or safety strips in tub. When I went to front desk they had no accident report to fill out. Also as we tried to come in hotel they were mopping right were we had to walk to get to desk to check in, later when we tried to go to hot tub they were mopping that hall. I think they could do this after people are in bed. Food okay not great."

"The breakfast was fresh and hot. There are a bunch of restaurants nearby. Room was clean and comfortable "

"Stay was good. Hotel needs some attention. Broken ice machine, lots of wear and tear, but was clean and easy to get to."

"Great stay. Amazing from the First conversation with the man at the front desk all the way through checkout!"

"Overall it was a good stay!"

"When I booked the room there was no indication they were remodeling the hotel. The photos appear that it is updated. After we checked in, they told us the elevators were not working due to remodeling. I had elderly ladies with me that have problems using stairs and walking. If I would have known this I never would have booked this hotel. We returned from dinner and decided to park near the entrance closest to the stairs so the ladies didn’t have to walk as far. The entrance lock was broken, with a note that said due to remodeling the key card would not open the door, we had to walk even further due to this. Once to our room, the television was broken. Rooms were updated, but the bathtub was still worn and gross…. Breakfast attendant was nice, small but typical hotel breakfast. Outside of the building and things just aren’t as nice as other hotels, their remodel appears as they just put lipstick on a pig."