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 East Wenatchee •1 Room
 East Wenatchee • 1 Room
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SureStay Hotel by Best Western Wenatchee

2.5-star property
580 Valley Mall Parkway, East Wenatchee, WA 1-855-201-7819

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3.0 out of 5
See all 4 Travelocity Reviews

"All was good except that we asked for a wake up call and never got it. We were flying and it was important. Other than that, very satisfied. " More

By a verified traveler on Mon 23 Sep 2019

Points Of Interest

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Hotel Description

East Wenatchee guestrooms with free WiFi

Near the airport

You'll find Wenatchee Valley Museum and Cultural Center and Pybus Public Market within 2 miles (3 km) of this hotel. Numerica Performing Arts Center and Wenatchee Valley Medical Center are also within 3 miles (5 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 55 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$66* Per night/room May 18 - May 19

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Wenatchee ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Hotel by Best Western Wenatchee

Everyone (1) Couples (1) Family (4)
4 out of 5
All was good except that we asked for a wake up call and never got it. We were flying and it was important. Other than that, very satisfied.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Front Desk

Thank you for choosing the SureStay Wenatchee. My apologies that your wake up call did not come through. I will check into that right away to make sure it doesn't happen again.

1 out of 5
Terrible service , disgusting stained room. We were moved to a different room due to the conditions of the hotel and then asked to leave because of our wives showing up. Worst experience I’ve ever had at a hotel!! Never again will I stay at this place!!

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 4, 2019 by Front Desk

I'm sorry your experience was less than favorable. Please try and remember to check in with the front desk of your hotel when you decide to add extra adult visitors for the night. There is an extra charge and occupancy limits for extra adults at hotels.

4 out of 5
it was a place to stay over night. it was conventily located.

Posted by on May 16, 2019

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Comment from Hotel Management

May 19, 2019 by Front Desk

Thank you for reviewing us. Hope to see you again soon!

3 out of 5
Basically most hotels were occupied. This hotel was at a convenient site for our Travel. It filled our need.

Posted by on Jul 16, 2018

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Comment from Hotel Management

Jul 18, 2018 by SureStay Team

Thank You for taking the time to let us know your feedback. We are very happy to hear our hotel fulfilled your needs. We hope you stay with us again if you are ever in the area!

About the SureStay Hotel by Best Western Wenatchee

Location 580 Valley Mall Parkway, East Wenatchee, WA 98802

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

The following facilities will be closed during the winter:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Wenatchee. Free self parking is available. Smoking is allowed in designated areas at this East Wenatchee hotel.

  • 55 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Wenatchee, WA (EAT-Pangborn Memorial) (7 km / 4.3 mi)
  • Train station: Wenatchee Columbia Station (2.4 km / 1.5 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 5 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wild Rivers Inn East Wenatchee
  • Wild Rivers Inn
  • Wild Rivers East Wenatchee
  • SureStay Hotel Best Western Wenatchee
  • SureStay Best Western Wenatchee
  • SureStay Best Wenatchee
  • Surestay By Best Wenatchee
  • SureStay Hotel by Best Western Wenatchee Hotel
  • SureStay Hotel by Best Western Wenatchee East Wenatchee
  • SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.