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4.1 out of 5

"My room could have been cleaner and also in better condition for over $200 a night it wasn't worth the money. The shower had no pressure and it looked ... " More

By a verified traveler on Tue 10 Aug 2021

Hotel Description

3.5-star hotel in Old Town Alexandria

In Alexandria

A stay at this Old Town Alexandria hotel places you within half a mile (1 km) of George Washington Masonic National Memorial and 3 miles (5 km) of Birchmere. Also, Potomac River Waterfront Park is within 3 miles (5 km) and Landmark Mall is within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free cooked-to-order breakfast each morning.

Kitchenettes, WiFi

The 288 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as MP3 docks and flat-screen TVs with cable channels. Sofa beds, living rooms, and dining areas are also available.

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$191* Per night/room Sep 24 - Sep 25

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Hotel Alexandria Old Town ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Hotel Alexandria Old Town

Everyone (12) Couples (1) Family (9)
3 out of 5
My room could have been cleaner and also in better condition for over $200 a night it wasn't worth the money. The shower had no pressure and it looked like the sink was falling off the wall. I also was not told of the parking fees which were expensive.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 10, 2021 by Tristan - GM

Greetings - I am sorry to hear that you did not feel the experience was wroth the price. I wish you had shared your concerns with us while on property so we could have better addressed them. I want all guests to have a great experience and I do hope you will return so we can create that for you. With care,

4 out of 5
The hotel made for a great "base camp" for my family to explore Alexandria, VA and Washington D.C. Eateries and sites in Alexandria were a walkable distance from the hotel. With a WATA across the street from the hotel, access to sites in D.C. was also simple. One negative about our check-in process was temporary parking. The hotel had very limited temporary parking for guests to use while they checked in and received room keys that give access to hotel parking garage. My husband had to circle the block a few times.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 25, 2021 by Tristan - GM

Greetings - Thank you for choosing the Embassy Suites Alexandria and for sharing. Our location does allow guests to very easily enjoy all that the two destinations have to offer. Hoping you will join us again soon! With care,

5 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 3, 2021 by Tristan - GM

Greetings - We are so pleased you had an excellent experience with us. I hope you are already planning a return visit to us! With care,

1 out of 5
Lights went out didn’t even stay

Posted by on Jul 10, 2020

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Comment from Hotel Management

Jul 13, 2020 by Tristan - GM

Greetings - I am sorry that this happened, unfortunately due to storms there was a power outage in the night. I do hope that you will come and stay with us again in the future. If I may be assistance please feel free to contact me directly at any time! With care,

5 out of 5
Great happy hour, wonderful breakfast and very well set up rooms. Location was very good.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Tristan - GM

Greetings - Thank you for sharing your feedback! I am pleased you had an excellent experience here at the Embassy Suites Alexandria. I see you enjoyed all of the pillars of our brand and these are only enhanced by our location allowing you to enjoy all the Alexandria has to offer while allowing easy access into DC! I hope your next visit in not far off and please let us know if we can be of assistance in the future! With care,

4 out of 5
Like the service and breakfast , family friendly and safety

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 21, 2020 by Tristan - GM

Greetings - Thank you for the rating and the kind comments. Safety is a key element in a hotel stay and Alexandria allows guests to enjoy things in our Nation's Capital but stay in a quaint safe community. I hope you will join us again very soon! With care,

4 out of 5
Breakfast was nice, the lounge area was nice. The hotel was nice, the toilet seat was old, the sink faucet leaked in the bathroom.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Tristan - GM

Greetings - Thank you for sharing feedback on your recent stay with us. I am pleased you had a good overall experience but I apologize for the maintenance defects you found in your suite. We will work to repair this items right away. I hope you can make it back to Alexandria and the Embassy Suites again very soon! With care,

5 out of 5
loved the size of room, the location to the metro and king street, the breakfast and the afternoon reception thats why we chose your property.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Tristan - Complex GM

Greetings - Thank you for sharing a rating and your kind words with other perspective guests. You were able to experience all the pillars of the brand and that is what sets us aprt from all the rest. We hope you are able to come and stay with us again very soon! With care,

5 out of 5
My stay was amazing! Everything was great from the staff to the hotel and all of its amenities.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Tristan - Complex GM

Hi - Thank you for the excellent rating and for sharing such kind words. Thank you as well for recognizing our team members. They are true hospitality professionals who mission is to ensure they meet and exceed guest expectations and are truly what set us apart from our competition. I hope your journeys bring you back to Alexandria again soon and of course the Embassy Suites by Hilton Alexandria - Old Town! With care,

5 out of 5
the room size and location of the hotel is great. What i dislike is the parking garage.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 24, 2019 by Tristan - Complex GM

Greetings - Thank you for taking time ti share feedback with other potential guests. I am glad you had an excellent experience. I hope your next visit with us is very soon! With care,

About the Embassy Suites Hotel Alexandria Old Town

Location 1900 Diagonal Rd, Alexandria, VA 22314

Property Features

Embassy Suites Hotel Alexandria Old Town offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi and wired Internet for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 6234 square feet (579 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Hotel Alexandria Old Town. Parking is available for a fee. This 3.5-star Alexandria hotel is smoke free.

  • 288 guestrooms or units
  • 8 levels
  • 6234 sq ft of conference space
  • 579 sq m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Alexandria Station (0.6 km / 0.4 mi)
  • Metro station: King Street Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Alexandria Old Town offers 288 air-conditioned accommodations with MP3 docking stations and video-game consoles. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Atrium Lounge - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Atrium Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Alexandria Old Town
  • Embassy Suites Hotel Alexandria Old Town
  • Embassy Suites Hotel Old
  • Embassy Suites Old
  • Embassy Suites Hotel Old Town
  • Embassy Suites Old Town
  • Embassy Suites Hotel Alexandria Old Town Hotel
  • Embassy Suites Hotel Alexandria Old Town Alexandria
  • Embassy Suites Hotel Alexandria Old Town Hotel Alexandria

You should know

  • Pool access available from 9:00 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.