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Heartland Inn & Suites, SureStay Collection by Best Western

2.5 star property
Hotel near Red Bridge Park in Park Rapids

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Photo gallery for Heartland Inn & Suites, SureStay Collection by Best Western

Free breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
1009 1st St E, Park Rapids, MN, 56470
  • Place, Red Bridge Park
    ‪15 min walk‬
  • Place, Skoe Park
    ‪16 min walk‬
  • Place, Hubbard County Historical Museum
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Park Rapids

In Park Rapids .Within 2 miles (3 km) of this Park Rapids hotel, you'll find Red Bridge Park and Skoe Park. Hubbard County Historical Museum and Headwaters Golf Club are also within 3 miles (5 km).

What's nearby

  • Red Bridge Park - 15 min walk - 0.8 miles
  • Skoe Park - 16 min walk - 0.9 miles
  • Hubbard County Historical Museum - 2 min drive - 1.4 miles
  • Headwaters Golf Club - 6 min drive - 2.5 miles
  • Itasca State Park - 34 min drive - 22.6 miles

Getting around

  • Hector Intl. Airport (FAR) - 100 min drive

Restaurants

  • ‪Espresso 34 - ‬10 min walk
  • ‪Great Northern Cafe - ‬16 min walk
  • ‪Shell - ‬5 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪A&W Restaurant - ‬3 min drive

About this property

Heartland Inn & Suites, SureStay Collection by Best Western

Hotel near Red Bridge Park in Park Rapids
Heartland Inn & Suites, SureStay Collection by Best Western offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Heartland Inn & Suites, SureStay Collection by Best Western. Free self parking is available.

This Park Rapids hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1990
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Heartland Inn & Suites, SureStay Collection by Best Western offers 44 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Park Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Hot Tub
  • Breakfast included
  • Pet friendly
3.6 out of 5, Good, 454 reviews
$101 nightly
The price is $112
Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch plasma TV with cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

C'mon Inn Park Rapids
C'mon Park Rapids
C'mon Inn
Heartland Inn Suites SureStay Collection by Best Western

Frequently asked questions

How close is Heartland Inn & Suites, SureStay Collection by Best Western to the airport?

Heartland Inn & Suites, SureStay Collection by Best Western is 95.9 mi (100-min drive) away from the Hector Intl. Airport (FAR) airport, the closest popular airport to the property.

Does Heartland Inn & Suites, SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Heartland Inn & Suites, SureStay Collection by Best Western.

Does Heartland Inn & Suites, SureStay Collection by Best Western offer free breakfast?

Yes, Heartland Inn & Suites, SureStay Collection by Best Western offers free breakfast.

Is there a casino at Heartland Inn & Suites, SureStay Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at Heartland Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Heartland Inn & Suites, SureStay Collection by Best Western?

This hotel offers free self parking.

Does Heartland Inn & Suites, SureStay Collection by Best Western have a pool?

Heartland Inn & Suites, SureStay Collection by Best Western features an indoor pool.

Does Heartland Inn & Suites, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Heartland Inn & Suites, SureStay Collection by Best Western to downtown Park Rapids?

Heartland Inn & Suites, SureStay Collection by Best Western is 0.8 mi away from Park Rapids.

Heartland Inn & Suites, SureStay Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 327 reviews
Rating 8 - Good. 79 out of 327 reviews
Rating 6 - Okay. 12 out of 327 reviews
Rating 4 - Poor. 4 out of 327 reviews
Rating 2 - Terrible. 4 out of 327 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy, Enderlin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location and friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Traveled with family
Very clean hotel, pleasant employees. Breakfast not so good. Quantity was there, but quality not there. They need more of the metal luggage carriers
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great included breakfast. Friendly helpful staff. Easy convenient location. Our stay was for 5 nights. Last one was unexpected because of a severe storm at our next stop. They were great to get us an extra nights stay even though they were at or near capacity. Actually were able to keep the room we had on the first 4 nights, which was unexpected. Daily room service. Comfortable beds. Could use some updated pillows, but minor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the courtyard. My 22 month old daughter loved the letters on the doors, the ability to walk around inside and outside to search for rocks and flowers. To go swimming. Everyone was so friendly. Rooms were in good condition, clean, and beds were comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Beth, Shoreview

Stayed 1 night in Jun 2025

10/10 Excellent

kurt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean Hotel and friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfy and room was clean. Breakfast was ok, very friendly and welcoming staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

R H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heartland Inn & Suites in Park City, MN

Nice rooms and very friendly staff and check-in. Beds were comfortable but a loud environment until 11:04 p.m., so got quieter slightly after the posted quiet time.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and rest of hotel too
Stayed 1 night in May 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a decent comfortable bed and the chairs were quality. The microwave in room 208 wouldn't heat anything., otherwise the fridge was a good size and kept items cool.
Stayed 1 night in May 2025

8/10 Good

Wallace, Sun city west

Traveled with partner
Liked: Cleanliness, amenities
Close to bike trails and golf courses we enjoy. Motel was clean, breakfasts had many choices, staff was friendly. Only negative is the facility is a little dated and could use some remodeling-- but overall it was good.
Stayed 2 nights in May 2025

6/10 Okay

Summer

Traveled with family
Disliked: Staff & service, amenities
The check in person was very pleasant but they incorrectly informed us that breakfast ran to 10 the next morning due to it being a holiday, even though it was a weekday. When we took our kids down to breakfast at 9:40 the next morning the food that was out was dried out eggs and rubbery french toast. Thankfully they had a pancake making machine. We noticed not everything was out and the cool case with yogurt etc was locked. When we went to the front desk and mentuined that lookimg for assistance the woman that realinded (who was in jeans amd a sweatshirt so we assumed she was a guest) in. Very snotty tone said "Uh yeah, because breakfast is over" We told her the person tbat checked us in told us it went until 10 and she respnded "What? WHO told you that" then she rolled her eyes, sighed, and unlocked the case and told us "help yourself then" It was a little ridiculous. And the place was odd. Sound carries a lot, I could hear conversations verbatim being held in the atrium when in my 2nd foor room and we had a "balcony" room but the balcony was just overlooking the breakfast area. If we had paid extra for it I would have asked for a refund. Overall poor sleep, not the worst but definitely not the best.
Stayed 1 night in May 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time away

The hotel was very clean. The staff was very friendly and very polite. They answered questions. I would recommend this hotel. I do want to say that they should think about having soft closing doors. Otherwise the hotel was very quiet
Stayed 2 nights in May 2025

10/10 Excellent

Bernie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed here many times. Staff has always been friendly and helpful. Rooms are always clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

tasha

Stayed 2 nights in May 2025

10/10 Excellent

Mary, Cottage Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. The breakfast was very good. It was a very good bang for my buck.
Stayed 2 nights in May 2025

10/10 Excellent

jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than it was under different management.

We have stayed at this property multiple times when it was under different management and it was just OK however the best in the area. Now since it’s been taken over by best Western, we’re very impressed! Nice big refrigerators, the rooms were very clean and the front desk operator was constantly cleaning in the common areas. Overall, it’s just much nicer than it used to be.
Stayed 2 nights in May 2025

10/10 Excellent

Krystle, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jay

Liked: Cleanliness, staff & service, room comfort
Was ok the cable tv was horrible really slow took for ever to change channels a the guide was non existent and froze when you tried to use it
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff was great
Stayed 1 night in Apr 2025

8/10 Good

LEON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a courtyard view King room. It was clean and had easy access to the pool and a beautiful lounge and eating area.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to it's name

The hotel is clean, service is phenomenal, and they have the beat free breakfast I have ever had at a hotel. Their central atrium creates a space to gather outside of your room. Lots of free parking, and other town amenities are nearby. We were in Park Rapids as part of our visit to the Headwaters of the Mississippi at Lake Itasca State Park. The hotel was a little over 30 minutes away.
Stayed 1 night in Apr 2025