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The Spencer Hotel by Castle

4.0 star property
4-star hotel near Shore City Shopping Centre

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Photo gallery for The Spencer Hotel by Castle

Front of property
Lobby sitting area
Spencer One-Bedroom Suite Balcony & View | In-room safe, desk, laptop workspace, blackout drapes
Spencer One-Bedroom Suite Balcony & View | Living room | LCD TV
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Place, Shore City Shopping Centre
    ‪5 min walk‬
  • Place, Takapuna Beach
    ‪6 min walk‬
  • Place, Bruce Mason Centre
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪33 min drive‬

Room options

Suite, 1 Bedroom (Spencer)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Spencer)

  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom (Spencer | View)

  • Sleeps 2
  • 1 King Bed

Twin Room (Spencer | Studio)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Twin Room (Spencer | Studio | View)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Auckland

Oceanside stay.Within a 10-minute walk of this Takapuna hotel, you'll find Shore City Shopping Centre and Takapuna Beach. Bruce Mason Centre and Lake Pupuke are also within half a mile (1 km).

What's nearby

  • Shore City Shopping Centre - 5 min walk - 0.3 miles
  • Takapuna Beach - 6 min walk - 0.4 miles
  • Takapuna Markets - 6 min walk - 0.4 miles
  • Bruce Mason Centre - 10 min walk - 0.6 miles
  • North Shore Hospital - 4 min drive - 2.7 miles

Getting around

  • Daldy Street Tram Stop - 8 min drive
  • Auckland Remuera Station - 12 min drive
  • Auckland Intl. Airport (AKL) - 34 min drive

Restaurants

  • ‪Bricks Roastery - ‬5 min walk
  • ‪Basu Lounge - ‬4 min walk
  • ‪MIMOSA - ‬4 min walk
  • ‪Eat Now - ‬4 min walk
  • ‪Street Organics - ‬2 min walk

About this property

The Spencer Hotel by Castle

4-star hotel near Shore City Shopping Centre
As a guest of The Spencer Hotel by Castle, you'll find a seasonal outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel by Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 42 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open October 01 and close April 05.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

Frequently asked questions

How close is The Spencer Hotel by Castle to the airport?

The Spencer Hotel by Castle is 19.1 mi (34-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does The Spencer Hotel by Castle have an airport shuttle?

Airport shuttle services are not available at The Spencer Hotel by Castle.

How close is The Spencer Hotel by Castle to the beach?

This hotel is a short 7-minute walk from Takapuna Beach and 2.8 mi (14-min drive) from Narrow Neck Beach. Don't forget your sunscreen!

Does The Spencer Hotel by Castle offer free breakfast?

The Spencer Hotel by Castle does not offer free breakfast.

Is there a casino at The Spencer Hotel by Castle?

No, there is no casino at this hotel, but SkyCity Casino (10-min drive) is nearby.

What time is check-in at The Spencer Hotel by Castle?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at The Spencer Hotel by Castle?

Free parking is not available at this hotel. Self parking is available for NZD 30 per day.

Does The Spencer Hotel by Castle have a pool?

The Spencer Hotel by Castle features a seasonal outdoor pool.

Does The Spencer Hotel by Castle have a spa?

There are no spa services available at this hotel.

How close is The Spencer Hotel by Castle to downtown Auckland?

The Spencer Hotel by Castle is 4 mi away from Auckland.

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

8/10 Good

Megan

Traveled with family
Liked: Property conditions & facilities
Staff were great, room was comfortable. Unfortunately its pool was getting an upgrade was was out of commission. Air con must have been getting an upgrade because the rooms wall had a covering of dust above curtain was covered in a layer of fluff/dust.
Stayed 2 nights in Nov 2025

6/10 Okay

JONO

Traveled with partner
Liked: Staff & service
Dusty bedside tables, cracked tiles, rub marks all over the doors and walls, overall not too bad but not worth $300 odd a night
Stayed 1 night in Nov 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, close to shopping and lots of fantastic eateries. Only downside was the pool was closed for maintenance which wasn’t advised at time of booking and the air conditioning in our room was stuck on 17 degrees. Good job I like a cool room.
Stayed 1 night in Nov 2025

8/10 Good

Merle

Stayed 1 night in Nov 2025

4/10 Poor

di

Traveled with family
Disliked: Amenities, property conditions & facilities
Air conditioner wasn’t working and we have to change the room. Swimming pool was closed and was not notified to us until we arrived and saw the board notice.
Stayed 3 nights in Oct 2025

10/10 Excellent

george

Stayed 1 night in Oct 2025

10/10 Excellent

Ashwin

Stayed 1 night in Oct 2025

8/10 Good

Mark van

Liked: Cleanliness
None to add
Stayed 1 night in Oct 2025

6/10 Okay

Barry

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Reception welcome was wonderful. Top marks. Entry foyer very tired. We had to wash down our bathroom bench as it had large sticky rings on it. Really dirty ironing board cover. Surprised at now no breakfast option. We had been regular guests before moving to Wellington 8 years ago, and were amazed in the difference in that time. We needed to leave at 5.15 am for an early start, and we had to try 3 times to get the front door button to open for us.
Stayed 1 night in Oct 2025

6/10 Okay

Alastair

Business traveler, Traveled with family
Liked: Cleanliness
Adequate for my needs
Stayed 1 night in Oct 2025

8/10 Good

Shanan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now location and easy to access.
Stayed 2 nights in Sep 2025

6/10 Okay

Simon, Te Puke

Traveled with family
The weekend market down the road was good value. No issues with the room, perfect for the couple of nights we were there.
Stayed 2 nights in Sep 2025

8/10 Good

Cornelia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria, Dargaville

Traveled with family and small children
Good
Stayed 1 night in Sep 2025

8/10 Good

Lupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Great view from our room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lanita

Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Clare

Traveled with family
Liked: Amenities
Bh
Stayed 1 night in Sep 2025

6/10 Okay

Bob

Liked: Cleanliness, staff & service

Underwhelmed

To be honest i was disappointed. We stayed here as we needed an accessible room for my wife who had a broken ankle. One of the reasons we chose this place is the advertise breakfast available. It did not appear to be avail at all and while there used to be a restaurant, it was long closed. The hotel is very tired and in need of an upgrade. Our room decor was very much 1980's. The room was also very cold. The aircon would only blow cold air. There was only 2 switches and a thermostat so not hard to figure out how to operate. It just wouldn't blow warm air. To make it worse it was a very stormy night and you could feel the cold draft coming through the joinery. The staff interaction was very limited as we were restricted to our room. They did have a wheelchair which is a bonus. But it was old and falling to bits. The wheels were extremely loose and there were numerous broken spokes. I used it only because i had no choice. In summary, the hotel is in a good location, but is tired, and an ok place to stay as the cleanliness is absolutely fine, i don't believe it is value for money.
Stayed 1 night in Sep 2025

6/10 Okay

Sally

Business traveler
Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Sally

Business traveler
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Lovely location, hotel is tired, needs a refresh, I stayed in hotels around the world and I would not rate this hotel as 4.5 stars, no restaurant, mix of people living there, room cold and generally the hotel is in need of a refurbish, could have stayed at the Hilton for the same price. Not worth the money to be honest
Stayed 1 night in Aug 2025