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Hotel Grand Chancellor Auckland

4.5 star property
4.5-star luxury hotel near New Zealand International Convention Centre

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Reception
Exterior
Fitness facility
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(90 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Harbor view

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Harbor view

View all photos for Superior King Accessible Room

Superior King Accessible Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • City view

About the neighborhood

Auckland

Heart of Auckland.A stay at this Auckland Central Business District hotel places you steps from New Zealand International Convention Centre and within a 5-minute walk of SkyCity Casino. Sky Tower and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Sky Tower - 3 min walk - 0.2 miles
  • SkyCity Casino - 3 min walk - 0.2 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Princes Wharf - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪Denny's - ‬4 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

4.5-star luxury hotel near New Zealand International Convention Centre
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Auckland also features a fitness center, dry cleaning/laundry services, and an elevator.

This 4.5-star Auckland hotel is smoke free.

  • 191 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

How close is Hotel Grand Chancellor Auckland to the airport?

Hotel Grand Chancellor Auckland is 17.1 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Hotel Grand Chancellor Auckland have an airport shuttle?

Airport shuttle services are not available at Hotel Grand Chancellor Auckland.

How close is Hotel Grand Chancellor Auckland to the beach?

This hotel is 5.7 mi (21-min drive) from Kohimarama Beach and 5.7 mi (14-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does Hotel Grand Chancellor Auckland offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Chancellor Auckland, but buffet breakfast is offered for a fee of NZD 39.50 per person. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel Grand Chancellor Auckland?

No, there is no casino at this hotel, but SkyCity Casino (3-min walk) is nearby.

What time is check-in at Hotel Grand Chancellor Auckland?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Grand Chancellor Auckland?

Free parking is not available at this hotel.

Does Hotel Grand Chancellor Auckland have a pool?

Hotel Grand Chancellor Auckland does not have a pool.

Does Hotel Grand Chancellor Auckland have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Grand Chancellor Auckland have a spa?

There are no spa services available at this hotel.

How close is Hotel Grand Chancellor Auckland to downtown Auckland?

Hotel Grand Chancellor Auckland is 0.3 mi away from Auckland.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 604 out of 764 reviews
Rating 8 - Good. 121 out of 764 reviews
Rating 6 - Okay. 21 out of 764 reviews
Rating 4 - Poor. 6 out of 764 reviews
Rating 2 - Terrible. 12 out of 764 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tobias, Pompano Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Professional. Breakfast buffet was excellent! Shoutout to the omelette man!
Stayed 2 nights in Nov 2025

2/10 Terrible

Elia Chan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like that I offer free parking, but had to park further away.
Stayed 1 night in Oct 2025

10/10 Excellent

Shingie

Stayed 1 night in Oct 2025

2/10 Terrible

CHEN YI, KAOHSIUNG

Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel, hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice hotel and stay, helpful and friendly staff. Thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

Yukai

Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness
great, handy location, good team, terrific rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Neil, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent and service great.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Had no breakfast Or Laundry
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vibe
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent staff.
Stayed 2 nights in Oct 2025

2/10 Terrible

Shingirirai

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Great location, team and comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed! Good gym! Nice stop over
Stayed 1 night in Oct 2025

10/10 Excellent

Mariano, Wahiawz

Stayed 4 nights in Oct 2025

8/10 Good

Cherryl

Liked: Cleanliness, staff & service, property conditions & facilities
location, friendly staff, clean facilities but only give one key for two people. Need to give two keys.
Stayed 3 nights in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent, quiet and the bed was really comfy. Unfortunately the area around the hotel was a bit dodgy.
Stayed 1 night in Oct 2025

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you
Stayed 3 nights in Sep 2025

8/10 Good

Watchman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie, Tauranga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Hotel Grand Chancellor! The room was spacious, clean, and well-equipped, and the bed was super comfortable — perfect after a long day out. The staff were welcoming and professional, and the location made it easy to get around. Highly recommend for a relaxing and comfortable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful from check in to requiring an extra night. The room was spacious and perfect for a long weekend getaway. Room was wonderful and so quick! Don’t miss the happy hour cocktails and the Wagu burger.
Stayed 2 nights in Sep 2025