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4.4 out of 5

"Great location- helpful staff- I didn’t care for the extra fees " More

By a verified traveler on Fri 29 Mar 2019

Hotel Description

4-star apartment with kitchen in Waikoloa

Oceanside stay

You'll find Waikoloa Beach Golf Course and Dolphin Quest within a 15-minute walk of this Waikoloa aparthotel. Waikōloa Beach and Kings Shops are also within 2 miles (3 km).

Poolside dining

This aparthotel features a restaurant, an outdoor pool, and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, jetted tubs

The 56 individually furnished apartments offer free WiFi and free wired Internet, as well as DVD players. Other amenities include kitchens, washers/dryers, and flat-screen TVs with cable channels.

Villa, 2 Bedrooms, 2 Bathrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Villa, 2 Bedrooms, 2 Bathrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 3 Bedrooms, 2 Bathrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Villa, 2 Bedrooms, 2 Bathrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Villa, 2 Bedrooms, 2 Bathrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Castle Halii Kai at Waikoloa ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castle Halii Kai at Waikoloa

Everyone (2) Couples (1)
4 out of 5
Great location- helpful staff- I didn’t care for the extra fees

Posted by on Mar 29, 2019

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Comment from Hotel Management

Apr 1, 2019 by Denise E. Young - General Manager

Aloha! Thank you for your feedback and that you enjoyed your holiday with us. We understand your concern about the extra fees such as resort fees. Rest assured that those fees go right back into the property's upkeep. We look forward to welcoming you back to Halii Kai in the future. Mahalo for staying with us. Denise E. Young - General Manager

2 out of 5
I like the property location which not very far from the main shopping centers or highway. However, I did not like that the air conditioning was not working right the first night. Plus the master bedroom ceiling fan either was too low or way too high. I had very little sleep the first night. The ice machine did not work. They sent a maintenance man but he was unable to repair the ice machine, but he did bring 4 bags of ice. We had no ice the first day. They could not repair the ceiling fan while we were there. The maintenance man showed me how to adjust the air conditioning temperature, so the second night was more comfortable. Underneath the master bedroom bed the wooden louver to the bed frame were all dusty.

Posted by on Dec 19, 2018

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5 out of 5

Your date is off. We stayed 5/6-16/18.

Pros: Pool and work out area.
Cons: N/A
Location: The Coffee Shack South of Kona has a fantastic view with good service and food. Hapuna Beach was fun. Great shopping in Kona.
We were greeted by Megan who was wonderful with her explanation of the property. We stayed in Unit 21E a 3 bedroom. It was clean and well supplied. The pool, work out area and the restaurant were excellent. The landscape was well cared for. Overall a great stay.

Posted by , from Central California on May 21, 2018

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Comment from Hotel Management

May 26, 2018 by Megan

Thank You for choosing our property and we are so very happy to hear that you enjoyed your stay with us. Mahalo We shall look forward to seeing you again.

1 out of 5

This is a GREAT resort that I would recommend to all.

Pros: Close restaurants, Free Internet, Quiet
This is a very LOVELY, comfortable, clean, well appointed place to stay. We were lucky to be located pretty close to the pool so we didn't have to walk very far to get to it. We were also far from the main road and it was VERY quiet. We were also on the first floor so no stairs to climb. Beach chairs, boogie board, pool noodles, cooler for food were provided which was appreciated. This is a gated community which is perfectly manicured and kept up.

Posted by , from Soquel, CA on Oct 23, 2012

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5 out of 5

We will be returning to Hali'i Kai

Pros: Close restaurants, Free Internet, Quiet, peaceful
Cons: no ocean access on the property
If you are looking for a comfortable quiet getaway, this is it. The condo is beautifully decorated and has all the basics for preparing meals. There is a gas grill and hammocks in the common area off the lanai. The pool is spectacular though not very deep and not suited for lap swimming. We saw whales from the pool deck every day! There is a sea side trail for hiking or running that goes along the entire coast. There is not a sandy beach access close by but several snorkeling areas with rocky entry points. No life guards on duty. If you require a guard, Hapuna beach is beautiful and about half an hour north.

Posted by , from Oahu, Hawaii on Jan 7, 2012

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4 out of 5

Excellent condo, clean and comfortable beautiful setting

Pros: Quiet
Cons: internet sporadic at best
We enjoyed our stay at the Halii Kai. The condo was nicely furnished and clean. The balcony was nice in the morning and evening to sit and look out over the manicured gardens. Although the pool area was gorgeous and comfortable it is not really set up for children (they frown on splashing and frolicking). We went off season so there were not many children to begin with (our son is 11). However, the beach is nearby. The only suggestion I would make is to make the internet service more available. It was advertised as wi fi but it was sporadic at best and we could not access the secure connection. Overall, we had a very good experience at the Halii Kai and would definitely consider returning.

Posted by , from Sedalia CO on Oct 26, 2011

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5 out of 5

Great time, we loved the breakfast and the pool

Pros: Free breakfast, Quiet
This was the first time we visit Kona and the Castle Halii Kai at Waikoloa was the perfect location. Everything was luxury, we love the condos, the pool, the free breakfast was great for the value. Great upgraded units. Lots of things to do at the pool with gym and barbecue grill. If you don't like the crowds visit this place.

Posted by , from California on Feb 24, 2011

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5 out of 5

Nice, quiet location with housekeeping facilities.

Pros: Free breakfast, Free Internet, Quiet, near golf courses, small grocery nearby
We enjoyed our recent stay and would definitely recommend it to others, and would probably stay again. The location is quieter than right in Kona, which I found too congested for my taste. There is no beach access directly from this resort. Although you are ocean front, it's just black lava beach and not suitable for sunning and swimming. That didn't matter to us. There are beaches close by, some within walking distance, and apparently all beaches in Hawaii are open to the public. There is a very nice pool at this resort which is right on the ocean. This resort is one of many in the Waikoloa Beach Resort area, but you won't feel cramped. The area reminds me of an upscale residential neighborhood. There are shops, restaurants and a small grocery store on the resort, as well as a place to rent scooters and bikes. Lots of jogging and walking areas. Castle Hali'i Kai has a very small gym area that is in an outdoor kiosk and was very popular. If you're shy about working out with others, this isn't for you. While it wasn't what I had expected, it was better than nothing and certainly better than a lot of hotel fitness areas. The resort area is away from everything. If you don't want to shop or eat on the resort property, then you will need to drive into Kona to find anything else. Not a problem for us as we prefer to be in a quieter area for sleeping and relaxing than to have the convenience of being a few blocks from groceries, shopping and restaurants. It seemed to me that all of the hotels, condos, etc., in the Waikoloa Resort area were very nice and it would just depend on what is important to you as to which one you chose. Do you want a sandy beach, valet service, gift shop, etc.? Then you should probably choose one of the hotels on the property. Want to feel like you have a home away from home with all of the amenities? Then Castle Hali'i Kai fits the bill perfectly.

Posted by , from Denver, CO on Feb 15, 2011

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5 out of 5

Perfection!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, close to great beaches, nicer than a hotel, private entrance
Just beautiful! I am very picky about cleanliness and decor and it was perfect! Would move into one if I could! Very nicely decorated...perfect kitchen! You have your own lawn if your condo is on the ground floor. Very quiet. If you are looking for a getaway, this is your place. The only downside is the sparse breakfast options but all in all this was a 9.9 on a scale of 10! My husband and I can't wait to get back!

Posted by , from Raleigh, NC on Feb 4, 2011

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5 out of 5

A Piece of Paradise

The Halii Kai is a beautiful and well maintained property perfect for families. Each unit is decorated specifically to the owners taste. Ours was neutral with all the necessary amenities for the kitchen and beach. Our unit was clean and quiet. The beds were comfy and the towels were soft. If youre looking for a place to relax this is it! The pool is amazing. Plush wicker lounge chairs and everything you need right there with a view of the ocean. You will need a vehicle to get around however you could certainly spend your vacation close to the resort. Great beaches are within a 5 to 15 minute drive #40the Mauna Kea was our favorite#41. Theres a market just down the road with several shops and restuarants. Halii Kai is on the dry side of the island but you can take day trips to any other part of the island because of its location. Just realize it is called the Big Island for a reason because you will spend time driving to tour all the sights. We can not wait to return.

Posted by on Dec 1, 2010

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About the Castle Halii Kai at Waikoloa

Location 69-1029 Nawahine Pl, Waikoloa, HI 96738

Property Features

Castle Halii Kai at Waikoloa offers its guests an outdoor pool, a children's pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. The business-friendly Castle Halii Kai at Waikoloa also features barbecue grills and a picnic area. Self parking is free. This 4-star Waikoloa aparthotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Built in 2007
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Front desk (limited hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kona, HI (KOA-Kona Intl. Airport (KOA) (31.2 km / 19.4 mi)
  • Property shuttles: Shopping center shuttle
  • Parking: Free self parking

Room Amenities

Castle Halii Kai at Waikoloa offers 56 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Waikoloa aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Castle Halii Kai at Waikoloa has a restaurant serving lunch only.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are available for USD 25.00 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per stay. This fee does not apply to children under 17 years of age.
  • Cleaning fee: USD 295 per accommodation, per stay (varies based on unit and length of stay)
  • Resort fee: USD 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 215 for 2-bedroom units and USD 260 for 3-bedroom units, valid for stays of 1-9 nights; USD 250 for 2-bedroom units and USD 295 for 3-bedroom units, valid for stays of 10 nights or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.00 per day
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Halii
  • Castle Halii Kai
  • Castle Halii Kai Condo
  • Castle Halii Kai Condo Waikoloa
  • Castle Halii Kai Waikoloa Condo
  • Halii
  • Halii Kai
  • Halii Kai Waikoloa
  • Waikoloa Halii Kai
  • Halii Kai At Waikoloa Waikoloa
  • Castle Halii Kai at Waikoloa Waikoloa
  • Castle Halii Kai at Waikoloa Aparthotel
  • Castle Halii Kai at Waikoloa Aparthotel Waikoloa

You should know

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.