For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Easy checkin, friendly staff. I stayed in the Chalet. It was cold but there were 2 heaters in the room, one looks like a fireplace! The shower was hug
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Hotel near Hawaii Volcanoes National Park in Volcano
In Volcano
Within 2 miles (3 km) of this Volcano hotel, you'll find Cooper Center and Volcano Garden Arts. Hawaii Volcanoes National Park and Kīlauea Visitor Center are also within 3 miles (5 km).
Property Amenities
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A garden, a picnic area, and concierge services are also on offer.
Free WiFi, LCD TVs
The individually decorated guestrooms offer free WiFi and free local calls. LCD TVs come with cable channels, and other amenities include premium bedding and portable fans.
from $64
Standard Room, 1 Full Bed, Shared Bathroom (Volcano Hale)
Kilauea Hospitality Group ratings based on 5 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Kilauea Hospitality Group
Everyone (4)Family (1)
5 out of 5
Easy checkin, friendly staff. I stayed in the Chalet. It was cold but there were 2 heaters in the room, one looks like a fireplace! The shower was huge and there were 2 shower heads. Plates and utensils were provided. Quick response to text messages. About 5 min drive to entrance of Volcano National Park. The only thing is the walls are a bit thin, we could hear the couple staying in the room above us arguing and walking around.
Posted by a verified traveler on Feb 27, 2020
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Comment from Hotel Management
Feb 27, 2020
by Robert
Aloha and thank you for taking the time to post your review! Feedback like yours helps us improve our product as much as possible. You stayed at Volcano Hale. Volcano Hale is a shared property and as such, may experience noise and busy times more so than non-shared facilities. The rooms are efficiency sized and smaller than average. Volcano Hale is a historic property offering basic or simple features for the modest traveler looking for adventure in Hawaii Volcanoes National Park. As a basic, historic property, Volcano Hale is our only property offering shared bathroom and kitchen facilities. The property has a rustic, "dated" style true to its era. Although this style may not appeal to all travelers, we're happy to be of service to those travelers that own a travel style with an appreciation for simplicity, self-service, and shared areas. We do offer 2 other properties with a modern approach + PRIVATE BATHROOMS, appealing to mainstream travelers: Standard private accommodations at LOKAHI LODGE and Upscale private accommodations at CHALET KILAUEA. All three products (room types) are available for booking under our brand: Kilauea Hospitality Group. Please take note of these different categories while booking so your room matches your expectation. Thank you once again. Aloha!
5 out of 5
Posted by a verified traveler on Dec 28, 2019
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Comment from Hotel Management
Dec 29, 2019
by AH
Mahalo for your review! We are happy you chose to stay with us and hope to see you again. Aloha!
5 out of 5
Posted by a verified traveler on Apr 16, 2019
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Comment from Hotel Management
Apr 18, 2019
by Robert
Aloha, Thank you for taking the time to post your review. You stayed at Volcano Hale. Volcano Hale is a shared property and as such, may experience noise and busy times more so than non-shared facilities. The rooms are efficiency sized and smaller than average. Volcano Hale is a historic property offering basic or simple features for the modest traveler looking for adventure in Hawaii Volcanoes National Park. As a basic, historic property, Volcano Hale is our only property offering shared bathroom and kitchen facilities. The property has a rustic, "dated" style true to its era. Although this style may not appeal to all travelers, we're happy to be of service to those travelers that own a travel style with an appreciation for simplicity, self service, and shared areas. We do offer 2 other properties with a modern approach + PRIVATE BATHROOMS, appealing to mainstream travelers: Standard private accommodations at LOKAHI LODGE and Upscale private accommodations at CHALET KILAUEA. All three products (room types) are available for booking under our brand: Kilauea Hospitality Group. Please take note of these different categories while booking so your room matches your expectation. Thank you once again. Aloha
4 out of 5
Upscale hostel
Pros:Comfortable bed. Quiet, though dehumidifier may have drowned out noise. Nice to be able to share info and stories w/ other travelers.
Cons:Electric hot water tea kettle would be nice. I heated water in a coffee maker.
Location:Of course, Volcanoes Nat. Park; lava tube, petroglyphs, wonderful crater rim hikes. Star Visitor Sanctuary (Kaimu Park near Kalapana) was interesting.
My room was cute, well-appointed, but low eaves. That room (303) not good not for super tall people, but only one like that, I think. Community kitchen and dining room very nice. Lack of private bath kind of a drag, but never had problem finding one available. An economical option for the area with some nice touches.
Posted by Joan, from montana on May 28, 2017
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5 out of 5
Nice spot!
Pros:Luxury in a natural setting.
Cons:Better shower heads for the double wide shower stall.
Location:Volcanoes National Park of course! Great thai food nearby. Head up to the end of Wright road to walk in an old growth Ohia forest too (Puu Makapala)
We were upgraded to a room with a King size bed and it felt like a penthouse suite. Nice high ceilings, warm and friendly decor, clean, spacious. Excellent overall. The shower was a bit weak but folks in this area generally have to use water catchment for home water use so it is expected that the pressure would be conservative.
This lodge is in a great location with lovely ohia forest surrounding and very close to the park entrance.
Posted by Bob, from Southeast Alaska on Apr 4, 2017
Kilauea Hospitality Group offers its guests a garden, a picnic area, and coffee/tea in a common area. Public spaces have free WiFi. Free self parking is available. This Volcano hotel is smoke free.
5 guestrooms or units
3 buildings
Coffee in lobby
Front desk (limited hours)
Concierge
Garden
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Hilo, HI (ITO-Hilo Intl.) (46.2 km / 28.7 mi)
Parking: Free self parking
Room Amenities
Kilauea Hospitality Group offers 5 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
LCD television
Cable channels
Luxury bedding
Shower
Cribs (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board available
Heating
Portable fan
Unique decor
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Mountain biking nearby
Hiking/biking trails nearby
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5 PM
Special check-in instructions:
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are available for USD 15.00 per night.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Tax ID - 133-620-1216-01. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 133-620-1216-01.
Debit cards not accepted
Property Registry Number - 19-364019; 19-364025
Tax ID - 133-620-1216-01
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: USD 75 (subject to availability)
Crib (infant bed) fee: USD 15.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chalet Kilauea
Chalet Kilauea Chalet Kilauea Collection
Chalet Kilauea Chalet Kilauea Collection Inn
Chalet Kilauea Chalet Kilauea Collection Inn Volcano
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
