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4.3 out of 5

"Everyone was very friendly and accommodating! The suite that we were in was amazing. This is definitely somewhere I will keep on my list to stay next ... " More

By a verified traveler on Fri 04 Mar 2022

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Hotel Description

3-star beachfront hotel near Virginia Beach Fishing Pier

On the beach

With a stay at this Northeast Virginia Beach hotel, you'll be steps from 17th Street Park and John Wareing Monument. Virginia Beach Fishing Pier and Atlantic Wildfowl Heritage Museum are also within half a mile (1 km).

Fitness center

This hotel features an indoor pool and a gym. Enjoy the spa tub and perks like free self parking and free WiFi. A business center, express check-out, and laundry facilities are also on offer.

Free WiFi, microwaves

Featuring conveniences like washers/dryers and microwaves, the 106 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$199* Per night/room May 23 - May 24

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Suite Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Boardwalk by Diamond Resorts ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Boardwalk by Diamond Resorts

Everyone (9) Couples (2) Family (8)
5 out of 5
Everyone was very friendly and accommodating! The suite that we were in was amazing. This is definitely somewhere I will keep on my list to stay next time we’re in Virginia Beach. The only thing is they’re under renovations but that didn’t bother me because I know good things are coming. The toilet in the suite was very loose off the floor. Probably due to some of the renovations but they said they would take look into it and take care of it immediately. Inconsequential To the quality of our stay.

Posted by , from Lynchburg on Mar 4, 2022

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4 out of 5
The studio suite was very small and was suppose to be oceanfront but the hostess, Lashonda, was phenomenal in making the proper adjustments in a quick and timely manner. The rooms were very clean and the hospitality was exceptional. My dislikes was with our first room which was a leaking ceiling beside our bed. The front desk, Lashonda, was exceptional in getting us to another room very quickly. The other thing I disliked was the "time share" tour which was suppose to be 2 hours of our vacation which became a 4 hour ordeal plus we were suppose to get $125 Mastercard and a 5-7 day return trip to over 3000 of their hotels/motels but was only given the 5-7 day stay. Not what I intended on doing for 4 hours of our vacation.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by General Manager

We greatly appreciate you taking the time to share your experience with potential vacationers. Thank you!

5 out of 5

Posted by on Aug 10, 2021

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1 out of 5
DRAMA and not a family friendly environment. We’ve stayed extended while we waited for housing to complete when we relocated. We’ve been given rooms with unmade beds, were locked out because they accidentally assigned our room to someone else and the guest went in our room, all of the top floor parking area is blocked off so you park and have to walk down through the garage to the other level, the cleaning crew don’t wear masks when going through the halls and cleaning, they run by you with trash and dirty laundry, and they call police to raid rooms when they eavesdrop and think you have drugs or illegal guns. Our last day we requested a refund after a cleaning woman entered our room without a mask and she had to move the sign we intentionally wrap on the handle so you can’t turn it without moving it. She walked all the way in looking at my daughters until she realized my husband was there and she couldn’t say why she went in. They congregate in the garage and watch you- specifically staring at our kids which was alarming with human trafficking being such a big issue here and in hotel industries. The manager just said it was a mistake not recognizing how intentional you had to be to move the sign my husband rigged around the handle- we have a high risk and are trying to be extra cautious with Covid. The manager called unpleasant after Travelocy called her to ask for a full refund for the next week. We were locked out then asked to leave earlywhen we returned the night

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 10, 2021 by Tisha Purnell- General Manager

We apologize for not meeting your standards.

5 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 26, 2021 by Tisha Purnell- General Manager

Thank you for taking the time to rate your stay! We are glad to know your enjoyed your visit.

5 out of 5
Incredible view and the staff was very friendly and helpful.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 25, 2020 by Tisha Purnell- General Manager

Thank you for taking the time to share your experience with potential vacationers. We welcome you back soon!

5 out of 5
All good ............................................................

Posted by on Aug 5, 2019

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4 out of 5
Washers didn't work, I ran up and down the stairs with soaking wet clothes trying to find a washer that worked(the washer I did use didn't drain all the way) tried calling to report the issue, no answer...other than that...great.

Posted by , from Bucks County, USA on Apr 21, 2019

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Comment from Hotel Management

Apr 21, 2019 by Nicole

HI Trina! I am so sorry to hear that! That is very strange that you couldn't get an answer! Thank you for the review we will definitely look into the washers!

5 out of 5
Clean rooms. Nice ocean view. Easy to locate. Good parking.

Posted by , from Connecticut on Apr 9, 2019

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Comment from Hotel Management

Apr 12, 2019 by Nicole

Thank you so much for the review! Come back again soon!

4 out of 5
Great property. The restaurant was not open though.

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 12, 2019 by Nicole

Thank you so much for the review! Our restaurant is seasonal. Come back again soon!

About the Boardwalk by Diamond Resorts

Location 1601 Atlantic Ave, Virginia Beach, VA 23451

Property Features

Boardwalk by Diamond Resorts offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. The eco-friendly Boardwalk by Diamond Resorts also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. This 3-star Virginia Beach hotel is smoke free.

  • 106 guestrooms or units
  • 11 levels
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Virginia Beach Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Boardwalk by Diamond Resorts offers 106 accommodations with washers/dryers and safes. 32-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not offer daily housekeeping.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 17.19 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boardwalk Resort Hotel
  • Boardwalk Resort Hotel & Villas
  • Boardwalk Resort Hotel & Villas Virginia Beach
  • Boardwalk Villas Virginia Beach
  • Boardwalk Resort Hotel Villas Virginia Beach
  • Boardwalk Resort Hotel Villas
  • Boardwalk Hotel Virginia Beach
  • Boardwalk by Diamond Resorts Hotel
  • Boardwalk by Diamond Resorts Virginia Beach
  • Boardwalk by Diamond Resorts Hotel Virginia Beach

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.