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"The property is out of date, the staff isn’t very friendly and I didn’t like the rooms at all. " More

By a verified traveler on Wed 30 Jun 2021

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Hotel Description

3.5-star beachfront hotel near Veracruz Aquarium

On the beach

You'll find University of Veracruz and Plaza Mocambo Veracruz within 2 miles (3 km) of this hotel. Andamar Lifestyle Center and Plaza Las Americas Shopping Mall are also within 2 miles (3 km).

Renovated in 2014

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, MP3 docks

The 108 guestrooms offer free WiFi and free wired Internet, MP3 docks, and LCD TVs. Other amenities include room service, premium bedding, and free bottled water.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$53* Per night/room Nov 1 - Nov 2

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Boca del Rio Veracruz ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hilton Garden Inn Boca del Rio Veracruz

3 out of 5
The property is out of date, the staff isn’t very friendly and I didn’t like the rooms at all.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 16, 2021 by GG

Agradecemos sus comentarios, corregiremos los errores que nos indica, esperamos nos dé oportunidad de atenderle nuevamente y tener una experiencia diferente.

About the Hilton Garden Inn Boca del Rio Veracruz

Location Boulevard Manuel Avila Camacho s/n, Boca del Rio, VER 94299

Property Features

Hilton Garden Inn Boca del Rio Veracruz offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 3165 square feet (294 square meters). Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Boca del Rio Veracruz. Self parking is free. A complete renovation of Hilton Garden Inn Boca del Rio Veracruz was completed in 2014. This 3.5-star Boca del Rio hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 3165 sq ft of conference space
  • 294 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Veracruz Central Station (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Boca del Rio Veracruz offers 108 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Boca del Rio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

The Garden Grill - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 for adults and MXN 150 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Boca Del Rio Veracruz
  • Hilton Garden Inn Hotel Boca Del Rio Veracruz
  • Hilton Garden Inn Boca Rio Veracruz Hotel Boca del Rio
  • Hilton Garden Inn Boca Rio Veracruz Hotel
  • Hilton Garden Inn Boca Rio Veracruz Boca del Rio
  • Hilton Garden Inn Boca Rio Veracruz
  • Hilton Garden Inn Boca Del Rio Veracruz Mexico
  • Hilton Garn Boca l Veracruz M
  • Hilton Boca Veracruz Boca
  • Hilton Garden Inn Boca Del Rio Veracruz Hotel
  • Hilton Garden Inn Boca Del Rio Veracruz Boca del Rio
  • Hilton Garden Inn Boca Del Rio Veracruz Hotel Boca del Rio

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.