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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
4-star family-friendly hotel near Plaza Las Americas Shopping Mall, connected to a shopping center

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
2 restaurants, breakfast served
Property amenity
Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av Las Americas 241, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • Place, World Trade Center Veracruz
    ‪5 min walk‬
  • Place, Andamar Lifestyle Center
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking (Castelo)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(63 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Boca del Río

Seaside stay .Within a 10-minute walk of this De Las Americas hotel, you'll find Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Also, Andamar Lifestyle Center is within half a mile (1 km) and Mocambo Beach is within 2 miles (3 km).

What's nearby

  • Plaza Las Americas Shopping Mall - 2 min walk - 0.1 miles
  • World Trade Center Veracruz - 5 min walk - 0.3 miles
  • Andamar Lifestyle Center - 5 min walk - 0.3 miles
  • Casino Codere Boca del Río - 5 min walk - 0.3 miles
  • Mocambo Beach - 13 min walk - 0.7 miles

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Chuck E. Cheese's - ‬1 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪Las Anitas Plaza Santa Ana - ‬3 min walk
  • ‪Nutrisa - ‬7 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star family-friendly hotel near Plaza Las Americas Shopping Mall, connected to a shopping center
Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Boca del Río hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 2917 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

How close is Ramada Plaza by Wyndham Veracruz Boca del Rio to the airport?

Ramada Plaza by Wyndham Veracruz Boca del Rio is 6.3 mi (22-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on Dec 1, 2025 start from $75.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have an airport shuttle?

Airport shuttle services are not available at Ramada Plaza by Wyndham Veracruz Boca del Rio.

How close is Ramada Plaza by Wyndham Veracruz Boca del Rio to the beach?

This hotel is a short 13-minute walk from Mocambo Beach and 2.6 mi (8-min drive) from Playa Vicente Fox. Don't forget your sunscreen!

Does Ramada Plaza by Wyndham Veracruz Boca del Rio offer free breakfast?

Free breakfast isn’t provided at Ramada Plaza by Wyndham Veracruz Boca del Rio, but buffet breakfast is offered for a fee of MXN 215 for adults and MXN 140 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Ramada Plaza by Wyndham Veracruz Boca del Rio?

No, there is no casino at this hotel, but Casino Codere Boca del Río (6-min walk) and Big Bola Casino (4-min drive) are nearby.

What time is check-in at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Ramada Plaza by Wyndham Veracruz Boca del Rio?

This hotel offers free self parking and valet parking.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?

Ramada Plaza by Wyndham Veracruz Boca del Rio features an outdoor pool.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a restaurant?

Yes, there are 2 restaurants on site.

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a spa?

There are no spa services available at this hotel.

How close is Ramada Plaza by Wyndham Veracruz Boca del Rio to downtown Boca del Río?

Ramada Plaza by Wyndham Veracruz Boca del Rio is 2.8 mi away from Boca del Río.

Reviews

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 652 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

Reviews

4/10 Poor

Ward

Traveled with family
Disliked: Amenities
No comment to share Nothing special
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is a bit tricky do to some streets have no names.
Stayed 2 nights in Jul 2025

8/10 Good

Carmen, Jamaica Plain

Stayed 1 night in May 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, staff & service

Dated and location isn’t great

I had a higher expectation after reading reviews, hotel is very dated, noisy due to traffic, location isn’t great unless you are just there to shop at the massive mall opposite but even then to cross the busy road can be challenging. Staff were helpful but be aware very little English in this region so be prepared
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very attentive staff. Little to no problems!
Stayed 9 nights in Jun 2025

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Very good! Clean, room is big
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and confortable
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food at the buffet was plentiful, but the quality was not very good. It tasted "industrialized"
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Juan david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Stayed 1 night in May 2025

10/10 Excellent

Dulce

Stayed 4 nights in Apr 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Stayed 3 nights in Apr 2025

2/10 Terrible

CARLOS JONATAN MADRID, Springfield

Disliked: Staff & service
I had to cancel at the last minute due to unforseen situation, but did not get a refund for the remaining time of my scheduled stay ( I am aware of the penalties for the first day/night canceled), contacted property customer service but they just replied once. Terrible experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful experiencia!
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

carmelo

Stayed 2 nights in Feb 2025

10/10 Excellent

Rosana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was a nice stay, good location and the service and attention were great as well
Stayed 1 night in Jan 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vicenta

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was in good conditions and the staff excelent service. Just one thing regarding parking lot it needs maintenance.
Stayed 1 night in Jan 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. The only reason I didn’t give 5 stars was because the vanity/bathroom areas in the rooms are very small.
Stayed 12 nights in Dec 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Javier, Rock hill

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto el Hotel sobre todo la comida
Stayed 2 nights in Jan 2025