2/10 Terrible
Nick S.
21 ago. 2025
No le gustó: Limpieza
Unfortunately, we had a very unsettling experience with this unit and with Wonderful Italy, the management company. During an early August stay, there was an attempted break-in into our twrrace apartment. When we returned from dinner we found someone had gained entry into the building an attempted to knock our door in. They were nearly succesful with the lock and metal hardware bent and doorframe broken to the point that the door could not be closed/locked once we entered. The exposed keypad entry system, poor lighting, and lack of cameras may have contributed to the vulnerability of the unit. Despite being a management company of thousands of units, there was no ability to contact a live person after normal business hours and our messages were unanswered. On top of feeling violated, we were forced to stay in an unsecure apartment overnight. My three subsequent communications to the company about this experience have been unanswered. Beware and think twice before booking this unit and others managed by Wonderful Italy. Definitely was not a wonderful experience.
Nick S.
Se hospedó 2 noches en agosto de 2025