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4.6 out of 5

"The rooms were very comfortable and elegant. The staff were friendly and professional. The price for the room was a great bargain for the level of co ... " More

By a verified traveler on Thu 22 Dec 2016

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Hotel Description

4-star romantic hotel near Grand Canal

Seaside stay

At this Santa Croce hotel, you'll be well placed to visit Grand Canal and Piazzale Roma, both within a 5-minute walk. Port of Venice and Rialto Bridge are also within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a rooftop terrace. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, flat-screen TVs

The 150 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and minibars. Other amenities include room service, free newspapers, and hair dryers.

Economy Double Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
$80* Per night/room Nov 17 - Nov 18

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Patio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Carlton on the Grand Canal ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Carlton on the Grand Canal

Everyone (4) Couples (1)
5 out of 5

When in Roma

Pros: A beautiful Hotel. 5 stars.
The rooms were very comfortable and elegant. The staff were friendly and professional. The price for the room was a great bargain for the level of comfort.

Posted by , from Los Angeles on Dec 22, 2016

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5 out of 5

Hotel right on the Main Canal in the middle of eve

Pros: Everything
Cons: Not in my opinion
Location: Perfect location for all transportation and activities
Awesome hotel..location, staff, facilities, value. Couldn't ask for more.

Posted by on Jun 15, 2016

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4 out of 5

Picturesque location

Pros: Convenient location. Staff professional, helpful, and friendly
Cons: Rooms need storage space and if possible a bit more overall space
Location: Water bus stop across the bridge easy access to all of Venice.Shopping, sight seeing well within walking distance in many cases.
Great time of year to visit Venice.Crowds bearable.Awe inspiring sights museums, churches etc.

Posted by , from new jersey on Nov 16, 2015

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4 out of 5

Grand hotel on Grand Canal

Pros: Location and comfortable room.
Cons: The male Front Desk staff could be more welcoming.
Location: Buy a Vaporetto -- water taxi -- Pass for the number of days you stay to get the most out of seeing all of Venice.
This was an affordable elegant hotel that was nice to see as we stepped from the train station. While we would have preferred a room on a upper floor, the room was quiet even when it was raining. The young woman who greeted us was happy and welcoming. The vintage but not old furnishing were pleasing.

Posted by , from Portland, OR on Oct 24, 2015

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5 out of 5

Great location

Pros: The hotel staff are very helpful and give you great advice.
Friends booked the hotel to be near the train station. A great choice. Close to water buses, water taxi and with private dock so easy to reach from the airport. And, best of all, not in the middle of the hoards of tourists. Great dinning spots close by as well as the hotels own Sky Bar/Restaurant.

Posted by , from Linthal, Switzerland on Sep 5, 2015

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About the Hotel Carlton on the Grand Canal

Location Sestiere Di Santa Croce 578, Venice, VE 30135

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Carlton on the Grand Canal. This 4-star Venice hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Venice Santa Lucia Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Carlton Grand
  • Carlton Grand Canal Hotel
  • Carlton Grand Canal Venice
  • Carlton Hotel Grand Canal
  • Grand Carlton
  • Grand Carlton Hotel
  • Grand Hotel Carlton
  • Hotel Carlton Grand Canal
  • Hotel Carlton Grand Canal Venice
  • Hotel Grand Carlton
  • Carlton Grand Canal
  • Carlton On The Canal Venice
  • Hotel Carlton on the Grand Canal Hotel
  • Hotel Carlton on the Grand Canal Venice
  • Hotel Carlton on the Grand Canal Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.