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Hotel Botanico & The Oriental Spa Garden

5.0 star property
Family-friendly 5-star hotel near Botanical Gardens

Choose dates to view prices

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand) | Down comforters, minibar, in-room safe, desk
Garden
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Suite (Michael Jackson) | Down comforters, minibar, in-room safe, desk
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    ‪3 min drive‬
  • Loro Park
    ‪5 min drive‬
  • Lago Martianez Swimming Pools
    ‪9 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪66 min drive‬

Room options

View all photos for Junior Suite, Ocean View (Ambassador)

Down comforters, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Senator Teide view)

Down comforters, minibar, in-room safe, desk

Suite (Senator Teide view)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Down comforters, minibar, in-room safe, desk

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse (Double)

Down comforters, minibar, in-room safe, desk

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

Down comforters, minibar, in-room safe, desk

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Penthouse)

Presidential Suite (Penthouse) | Down comforters, minibar, in-room safe, desk

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Penthouse)

Suite (Penthouse) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Teide View)

Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Ocean View

Down comforters, minibar, in-room safe, desk

Deluxe Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Spa View)

Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (Teide View)

Superior Double Room (Teide View) | Down comforters, minibar, in-room safe, desk

Superior Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ocean View

Down comforters, minibar, in-room safe, desk

Superior Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Ambassador)

Down comforters, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson) | Down comforters, minibar, in-room safe, desk

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Puerto de la Cruz

Close to the beach.You'll find Botanical Gardens and San Telmo Promenade within a 15-minute walk of this Puerto de la Cruz hotel. Tenerife Beaches and Lago Martianez Swimming Pools are also within 2 miles (3 km).

What's nearby

  • Botanical Gardens - 2 min walk - 0.1 miles
  • Taoro Park - 17 min walk - 0.9 miles
  • Plaza del Charco - 3 min drive - 1.0 mile
  • Loro Park - 5 min drive - 1.7 miles
  • Lago Martianez Swimming Pools - 9 min drive - 1.0 mile

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Bar el Camino - ‬10 min walk
  • ‪Hotel Teide Mar - ‬5 min walk
  • ‪Zicatela - ‬13 min walk
  • ‪Apricot - ‬7 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Family-friendly 5-star hotel near Botanical Gardens
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 1 building
  • 241 guestrooms or units
  • 5 levels
  • 4 dining venues
  • Meeting rooms
  • 16162 sq ft of conference space
  • 1502 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 18 2025 to July 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

How close is Hotel Botanico & The Oriental Spa Garden to the airport?

Hotel Botanico & The Oriental Spa Garden is 15.8 mi (25-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does Hotel Botanico & The Oriental Spa Garden have an airport shuttle?

Hotel Botanico & The Oriental Spa Garden offers an airport shuttle 24 hours a day, on request, for a charge of EUR 187 per vehicle, one-way.

How close is Hotel Botanico & The Oriental Spa Garden to the beach?

This hotel is 1 mi (13-min drive) from Tenerife Beaches and 1.7 mi (8-min drive) from Garden Beach. Don't forget your sunscreen!

Does Hotel Botanico & The Oriental Spa Garden offer free breakfast?

Hotel Botanico & The Oriental Spa Garden offers free buffet breakfast on weekdays between 7:30 AM and 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a casino at Hotel Botanico & The Oriental Spa Garden?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (18-min walk) is nearby.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Botanico & The Oriental Spa Garden?

This hotel offers free self parking and valet parking.

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Hotel Botanico & The Oriental Spa Garden features 3 outdoor pools and a children's pool.

Does Hotel Botanico & The Oriental Spa Garden have a restaurant?

There are 4 onsite restaurants, offering options like Asian cuisine, ocean views, and al fresco dining.

Does Hotel Botanico & The Oriental Spa Garden have a spa?

This hotel has a spa, which features hydrotherapy, facials, and aromatherapy.

How close is Hotel Botanico & The Oriental Spa Garden to downtown Puerto de la Cruz?

Hotel Botanico & The Oriental Spa Garden is 0.7 mi away from Puerto de la Cruz.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 523 out of 649 reviews
Rating 8 - Good. 89 out of 649 reviews
Rating 6 - Okay. 24 out of 649 reviews
Rating 4 - Poor. 3 out of 649 reviews
Rating 2 - Terrible. 10 out of 649 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out!
Stayed 5 nights in Feb 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, it's in our top places to stay.
Stayed 4 nights in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is exceptional. They went above and beyond, serving as concierge and answering endless questions from people with joy, care and a friendly attitude. THEY make this hotel great! Otherwise, nice hotel with slightly dated interior (and name). Despite this, the amenities are nice and the spa staff- provided the best massage and facial services I’ve ever received-5 star! Breakfast, although plentiful, was okay, and very crowded. Restaurants n room service menu could use a little work. Overall, this 4 star hotel definitely becomes 5 star because of its incredible staff!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

Iain

Stayed 7 nights in Feb 2025

10/10 Excellent

ALEXEY, BONITA SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sebastian Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best holiday experiences I have ever had. The hotel was the most beautiful place I have stayed with the best customer service experience I have had from any establishment in my life. I would recommend this to all ages and it is one that you won’t regret.
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel Ellis, Hatfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained gardens, excellent facilities, excellent breakfast. Great pillow options although the bed mattress was very hard and bouncy and was woken up a lot when my husband turned over!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sybil Tracey, Clapham, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil Tropical beauty everywhere you look. Lots of restaurants to choose and some have a dress code…a delicious buffet breakfast with an omelette and waffle station, many brunch items, fresh juice fresh fruit with bread, cheese, etc… you get a welcoming bottle of wine and fresh fruit in your room with a live red rose balcony to sit on it has table and two chairs… bathtub and shower are separate. Dorman baggage handler’s.. housekeeping is always readily available for any problems or concerns. The island is quite large. There are two airports that can get confusing. The north is closer to this location. If you book a transfer, make sure both your flights are going out of the same airport. Chic elegance. Cleverly stated.
Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jan Hendrik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel / room / staff / service / facilities. The restaurants were good, however a bit overpriced! As the British would say : "Not always good value for money" But overall : An EXCELLENT hotel *****
Stayed 7 nights in Jan 2025

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. One of the nicest hotels ever. Spa areas are spectacular! Would come back in a heartbeat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous unique property in a good location. All restaurants have a varied menu and service is second to none
Stayed 3 nights in Jan 2025

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), you got a different answer depending on who you ask, I had to come back down after check in because my passport wasn't scanned properly, we were locked out because a mistake was made with our check out date, cleaners were constantly coming in and out, instead of doing everything in the day and I didn't get a sense of urgency around lost property. That said, we were there for Christmas and NY, so I know places are short staffed or have temps come in so I'd happily go back and recommend Botanico. It really is an elevated hotel experience.
Stayed 10 nights in Dec 2024

10/10 Excellent

Manjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Suzannah, New York

Liked: Property conditions & facilities
Great option for families. Delicious breakfast. Fun activities during the holiday week
Stayed 5 nights in Dec 2024

10/10 Excellent

Anita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and attentive staff, drinks get expensive - but bars and restaurants half the price in walking distance. Spa facilities excellent too!
Stayed 9 nights in Dec 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third visit and was as enjoyable a week as ever. There for Christmas, where they lay on various activities including local walks and cultural outings, not to forget the grand dinner gala on Christmas Eve.
Stayed 6 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
very old school courtesy
Stayed 7 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very professional and Mannerable.
Stayed 10 nights in Dec 2024

8/10 Good

Juan carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love for this hotel amazing 👏 😍 💕 ❤️

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Staff

Great stay for a couple of days. The hotel building is not our normal style but the gardens were beautiful. Spa area was separate to the main gardens but we did not have much time for this, you do need to book ahead. Breakfast buffet was okay with a good selection but some more healthy - low fat options would have been good. The staff did try to find us healthier options but it would have been easier if they were more readily available ie skimmed milk. What made the hotel special was the staff, all were very friendly, helpful and efficient. Whilst all were very good, Laura on the front desk and Omar in the lobby were exceptional. We would recommend the hotel to anyone who likes great service with a smile.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024