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Hotel Botanico & The Oriental Spa Garden

5.0 star property
Family-friendly 5-star hotel near Botanical Gardens

Choose dates to view prices

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Down comforters, minibar, in-room safe, desk
Property entrance
Down comforters, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments
Reviews
9.6

Exceptional

Popular amenities

  • Hot Tub
  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Check out the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationLago Martianez Swimming Pools18 min walk
  • Popular LocationPlaza del Charco4 min drive
  • Popular LocationLoro Park5 min drive
  • AirportTenerife (TFS-Tenerife South)56 min drive

Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Down comforters, minibar, in-room safe, desk

Superior Room, Ocean View

10/10 Exceptional
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, minibar, in-room safe, desk

Deluxe Room

10/10 Exceptional
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Senator Suite, Ocean view

Senator Suite, Ocean view | Down comforters, minibar, in-room safe, desk

Senator Suite, Ocean view

  • 505 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Senator Suite, Teide view

Down comforters, minibar, in-room safe, desk

Senator Suite, Teide view

  • 505 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (4 adults)

Down comforters, minibar, in-room safe, desk

Family Room (4 adults)

  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (pet friendly)

Down comforters, minibar, in-room safe, desk

Deluxe Room (pet friendly)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Junior Suite

Ambassador Junior Suite | Down comforters, minibar, in-room safe, desk

Ambassador Junior Suite

10/10 Exceptional
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Junior Suite Ocean view

Down comforters, minibar, in-room safe, desk

Ambassador Junior Suite Ocean view

10/10 Exceptional
  • 505 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Down comforters, minibar, in-room safe, desk

Deluxe Room, Sea View

10/10 Exceptional
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

9.6/10 Exceptional
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room (Teide View)

Down comforters, minibar, in-room safe, desk

Deluxe Room (Teide View)

9.5/10 Exceptional
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Teide View)

Superior Room (Teide View) | Down comforters, minibar, in-room safe, desk

Superior Room (Teide View)

  • 427 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (3 adults)

Down comforters, minibar, in-room safe, desk

Family Room (3 adults)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (2 adults and 2 children)

Down comforters, minibar, in-room safe, desk

Family Room (2 adults and 2 children)

10/10 Exceptional
  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

Close to the beach.You'll find Botanical Gardens and San Telmo Promenade within a 15-minute walk of this Puerto de la Cruz hotel. Tenerife Beaches and Lago Martianez Swimming Pools are also within 2 miles (3 km).

What's nearby

  • Botanical Gardens - 2 min walk
  • Lago Martianez Swimming Pools - 18 min walk
  • Taoro Park - 3 min drive
  • Plaza del Charco - 4 min drive
  • Loro Park - 5 min drive

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • Bar el Camino - 10 min walk
  • Hotel Teide Mar - 5 min walk
  • Pizzería Europa - 3 min walk
  • Da Arianna Restaurante - 2 min walk
  • Zicatela - 13 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Family-friendly 5-star hotel near Botanical Gardens
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 1 building
  • 241 guestrooms or units
  • 5 levels
  • 4 dining venues
  • Meeting rooms
  • 16162 sq ft of conference space
  • 1502 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Library
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch Smart TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 38 per pet, per day, plus a deposit of EUR 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 180
  • Christmas Eve (24 December) Gala Dinner per child: EUR 90 (from 14 to 18 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 165 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 38 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

How close is Hotel Botanico & The Oriental Spa Garden to the airport?

Hotel Botanico & The Oriental Spa Garden is 15.8 mi (25-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on May 28, 2024 start from $267.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Botanico & The Oriental Spa Garden have an airport shuttle?

Hotel Botanico & The Oriental Spa Garden offers an airport shuttle 24 hours a day, on request, for a charge of EUR 165 per vehicle, one-way.

How close is Hotel Botanico & The Oriental Spa Garden to the beach?

This hotel is 1 mi (13-min drive) from Tenerife Beaches and 1.7 mi (8-min drive) from Garden Beach. Don't forget your sunscreen!

Does Hotel Botanico & The Oriental Spa Garden offer free breakfast?

Hotel Botanico & The Oriental Spa Garden does not offer free breakfast.

Is there a casino at Hotel Botanico & The Oriental Spa Garden?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (18-min walk) is nearby.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Botanico & The Oriental Spa Garden?

This hotel offers free self parking and valet parking.

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Hotel Botanico & The Oriental Spa Garden features 3 outdoor pools and a children's pool.

Does Hotel Botanico & The Oriental Spa Garden have a restaurant?

There are 4 onsite restaurants, offering options like Asian cuisine, ocean views, and al fresco dining.

Does Hotel Botanico & The Oriental Spa Garden have a spa?

Pamper yourself with a day at The Oriental Spa Garden, where you can enjoy massages, body scrubs, and body wraps.

How close is Hotel Botanico & The Oriental Spa Garden to downtown Puerto de la Cruz?

Hotel Botanico & The Oriental Spa Garden is 0.7 mi away from Puerto de la Cruz.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 438 out of 540 reviews" "
Rating 8 - Good. 73 out of 540 reviews" "
Rating 6 - Okay. 17 out of 540 reviews" "
Rating 4 - Poor. 3 out of 540 reviews" "
Rating 2 - Terrible. 9 out of 540 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaspal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very welcoming great experience
Stayed 4 nights in Feb 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort
Probably was at the top of its game 20 years ago
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Stayed 7 nights in Feb 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a relaxed but excellent hotel
Stayed 7 nights in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 12 nights in Jan 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply the best
Stayed 3 nights in Jan 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, outstanding service
Great hotel, very clean and very helpful staff. Also a great location and facilities good. Local wine recommended by the Sommelier was a treat, different but delicious. Several nice extra touches, such as for a special event.
Stayed 7 nights in Jan 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best non-US hotel we’ve ever stayed in. We cannot fault it. Staff were wonderful and so cheerful. They’ve set the bar high and it’s going to be difficult to find a better place.
Stayed 7 nights in Jan 2024

10/10 Excellent

Douglas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful staff are totally amazing
Stayed 5 nights in Jan 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good standard hotel. Everything worked. Shuttle bus back up the hill was an unexpected bonus.
Stayed 3 nights in Jan 2024