See all properties

Hotel Puerto Palace

4.0 star property
Family-friendly 4-star hotel near Plaza del Charco

Choose dates to view prices

Photo gallery for Hotel Puerto Palace

2 outdoor pools, pool umbrellas, sun loungers
Outdoor dining
TV
TV
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Gym
  • Parking included

Explore the area

View in a map
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400
  • Place, Taoro Park
    ‪6 min walk‬
  • Place, Plaza del Charco
    ‪14 min walk‬
  • Place, Loro Park
    ‪16 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Down comforters, minibar, desk, blackout drapes

Standard Double Room

8.2 out of 10
Very good
(11 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Single Room

Down comforters, minibar, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Down comforters, minibar, desk, blackout drapes

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room Single Use

Down comforters, minibar, desk, blackout drapes

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Pool View

Down comforters, minibar, desk, blackout drapes

Double Room Single Use, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Sea View

Down comforters, minibar, desk, blackout drapes

Double Room Single Use, Sea View

  • 344 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Pool View

Down comforters, minibar, desk, blackout drapes

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Sea View

Down comforters, minibar, desk, blackout drapes

Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Triple Room, Sea View

Down comforters, minibar, desk, blackout drapes

Triple Room, Sea View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds OR 3 Large Twin Beds

View all photos for Triple Room, Pool View

Down comforters, minibar, desk, blackout drapes

Triple Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room, Pool View (2 adults and 1 child)

Down comforters, minibar, desk, blackout drapes

Double Room, Pool View (2 adults and 1 child)

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 adults and 1 child)

Down comforters, minibar, desk, blackout drapes

Double Room, Sea View (2 adults and 1 child)

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Room (2 adults and 1 child)

Down comforters, minibar, desk, blackout drapes

Standard Room (2 adults and 1 child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Economy Double Room

Down comforters, minibar, desk, blackout drapes

Economy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Triple Room

Down comforters, minibar, desk, blackout drapes

Economy Triple Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (4 adults)

Down comforters, minibar, desk, blackout drapes

Family Room (4 adults)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Family Room (3 adults)

Down comforters, minibar, desk, blackout drapes

Family Room (3 adults)

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room (2 adults, 2 children)

Down comforters, minibar, desk, blackout drapes

Family Room (2 adults, 2 children)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Standard Single Room, Pool View

Standard Single Room, Pool View | Down comforters, minibar, desk, blackout drapes

Standard Single Room, Pool View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Sea View

Down comforters, minibar, desk, blackout drapes

Standard Single Room, Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (3 adults and 1 child)

Down comforters, minibar, desk, blackout drapes

Family Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Economy Double Room (2 adults + 1 child)

Down comforters, minibar, desk, blackout drapes

Economy Double Room (2 adults + 1 child)

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

The Ritz-Carlton Tenerife, Abama

Guia de Isora
  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 755 reviews
$297 nightly
The price is $318
Dec 15 - Dec 16
Total with taxes and fees
The Ritz-Carlton Tenerife, Abama

About the neighborhood

Puerto de la Cruz

Close to the beach.Within a 10-minute walk of the hotel, you'll find Taoro Park and Parque canino Taoro Can. Risco Belle Aquatic Gardens and Timanfaya Theater are also within half a mile (1 km).

What's nearby

  • Taoro Park - 6 min walk - 0.3 miles
  • Risco Belle Aquatic Gardens - 10 min walk - 0.5 miles
  • Plaza del Charco - 14 min walk - 0.8 miles
  • Loro Park - 16 min walk - 0.8 miles
  • La Paz Lookout - 19 min walk - 1.0 mile

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Alberto's - ‬4 min walk
  • ‪Restaurante Peruano - ‬13 min walk
  • ‪Bar Cafetería Central - ‬10 min walk
  • ‪Turkish Kebab - ‬11 min walk
  • ‪Bar iris - ‬13 min walk

About this property

Hotel Puerto Palace

Family-friendly 4-star hotel near Plaza del Charco
As a guest of Hotel Puerto Palace, you'll find 2 outdoor swimming pools and 2 hot tubs along with an outdoor tennis court, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the family-friendly Hotel Puerto Palace. Limited free parking is available on a first-come, first-served basis.

This 4-star Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 314 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Similar properties

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Hotel Best Semiramis
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 706 reviews
$115 nightly
The price is $124
Dec 9 - Dec 10
Total with taxes and fees
Hotel Best Semiramis

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Library
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Puerto
Puerto Palace
Hotel Puerto Palace Tenerife/Puerto De La Cruz
Puerto Palace De La Cruz
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Puerto de la Cruz
Puerto de la Cruz Puerto Palace Hotel
Hotel Puerto Palace
Puerto Puerto De La Cruz
Puerto Palace
Hotel Puerto Palace Hotel
Hotel Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Hotel Puerto de la Cruz

Frequently asked questions

How close is Hotel Puerto Palace to the airport?

Hotel Puerto Palace is 17.8 mi (29-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does Hotel Puerto Palace have an airport shuttle?

Airport shuttle services are not available at Hotel Puerto Palace.

How close is Hotel Puerto Palace to the beach?

This hotel is a short 14-minute walk from Garden Beach and 14-minute walk from Playa del Muelle. Don't forget your sunscreen!

Does Hotel Puerto Palace offer free breakfast?

Hotel Puerto Palace does not offer free breakfast.

Is there a casino at Hotel Puerto Palace?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (3-min drive) is nearby.

What time is check-in at Hotel Puerto Palace?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Puerto Palace?

This hotel offers free self parking.

Does Hotel Puerto Palace have a pool?

Hotel Puerto Palace features 2 outdoor pools and a children's pool.

Does Hotel Puerto Palace have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Puerto Palace have a spa?

This hotel doesn't have a spa, but it does offer massages and mani/pedis.

How close is Hotel Puerto Palace to downtown Puerto de la Cruz?

Hotel Puerto Palace is 0.6 mi away from Puerto de la Cruz.