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Hotel Puerto Azul

2.0 star property
Spa hotel near Plaza del Charco

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Photo gallery for Hotel Puerto Azul

View from property
View from room
Property entrance
Hot tub
Coffee service

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Free WiFi

Explore the area

Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Plaza del Charco
    ‪3 min walk‬
  • Loro Park
    ‪17 min walk‬
  • Lago Martianez Swimming Pools
    ‪10 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪68 min drive‬

Room options

View all photos for Club Double Room

1 bedroom, down comforters, minibar, in-room safe

Club Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | 1 bedroom, down comforters, minibar, in-room safe

City Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, down comforters, minibar, in-room safe

Family Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down comforters, minibar, in-room safe

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Double Room

Elite Double Room | 1 bedroom, down comforters, minibar, in-room safe

Elite Double Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down comforters, minibar, in-room safe

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Puerto de la Cruz

In Puerto de la Cruz .You'll find Plaza del Charco and Lago Martianez Swimming Pools within a 15-minute walk of this Puerto de la Cruz hotel. Puerto de la Cruz Archaeological Museum and Playa del Muelle are also within half a mile (1 km).

What's nearby

  • Plaza del Charco - 3 min walk - 0.2 miles
  • Puerto de la Cruz Town Hall - 7 min walk - 0.4 miles
  • Taoro Park - 12 min walk - 0.7 miles
  • Loro Park - 17 min walk - 0.9 miles
  • Lago Martianez Swimming Pools - 10 min drive - 1.2 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Hannen Barril - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Tasca el Olivo - ‬6 min walk

About this property

Hotel Puerto Azul

Spa hotel near Plaza del Charco
Hotel Puerto Azul offers its guests a full-service spa. Public spaces have free WiFi. A rooftop terrace, spa services, and a vending machine are also featured at Hotel Puerto Azul.

This Puerto de la Cruz hotel is smoke free.

  • 29 guestrooms or units
  • Terrace on the roof
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Hotel Puerto Azul offers 29 accommodations with tablet computers and minibars. Beds feature down comforters. 37-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Puerto de la Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 9:00 AM to 11:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (39 inches high)

Room amenities

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

How close is Hotel Puerto Azul to the airport?

Hotel Puerto Azul is 17.6 mi (36-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does Hotel Puerto Azul have an airport shuttle?

Airport shuttle services are not available at Hotel Puerto Azul.

How close is Hotel Puerto Azul to the beach?

This hotel is a short 4-minute walk from Playa del Muelle and 6-minute walk from Tenerife Beaches. Don't forget your sunscreen!

Does Hotel Puerto Azul offer free breakfast?

Free breakfast isn’t provided at Hotel Puerto Azul, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 9:00 AM to 11:30 AM.

Is there a casino at Hotel Puerto Azul?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (18-min walk) is nearby.

What time is check-in at Hotel Puerto Azul?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Puerto Azul?

Free parking is not available at this hotel.

Does Hotel Puerto Azul have a pool?

Hotel Puerto Azul does not have a pool.

Does Hotel Puerto Azul have a spa?

Yes, this hotel has a spa.

How close is Hotel Puerto Azul to downtown Puerto de la Cruz?

Hotel Puerto Azul is 0.3 mi away from Puerto de la Cruz.

Hotel Puerto Azul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 41 reviews
Rating 8 - Good. 7 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique style hotel

Amazing from being to end Fernando the owner is there daily Staff couldnt do enough for you ...i have to mention Alexandro and Irene who helped me all the time ...and also helped book my next visit in May ...i was allowed to upgrade my room with costs of course The rooms very very modern and clean with everything you would expect Fitness and jacuzzi on the roof terrace ...views very good ...pool towels provided in your room Recetion small but has everything you need ...drinks ...tea etc plus vending machines and the much needed umbrellas ..as it rained a few days ... Good location ...plenty of restaurants and bars ...plus the square a few hundred metres away Not very far to lido if you want a big pool for a few euros A shopping mal about 15 mins walk Bus station 10 min walk ...here you can travel all over the island ...remember to purchase a bono card to cut the price of your journey This hotel is a little gem ...and i dont want to tell everyone incase its fully booked when i want to go xx Thankyou Fernando and staff
Stayed 10 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Thoroughly enjoyed my stay here. Hotel rooms were very clean modern and in general soundproof. Staff were incredibly welcoming, friendly and personable. Thoroughly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge, Ocala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

richard, Leeds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025

10/10 Excellent

John Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Ho Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Thomas M, Uelzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Arpan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire au top
Stayed 3 nights in Mar 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy buen hotel situado en el casco antiguo.muy cercq de restaurantes y parkings publicos. Equipo muy agradable y profesional
Stayed 9 nights in Mar 2025

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Innenstadt in der Fußgänger Zone und es war ruhig ,sauber angenehm Der Aufenthalt in diesem Hotel kann ich nur empfehlen
Stayed 7 nights in Mar 2025

10/10 Excellent

Ambre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Excellent séjour dans cet hôtel à taille humaine : -emplacement idéal dans le centre, dans une rue calme -Balcon et Spa très agréables -Petit déjeuner : correct mais pourrait être amélioré —> Pas très varié, manque de la pâte à tartiner, les jus de fruits de la machine ont le goût de médicament -Petit bémol pour les oreillers très durs -Le personnel et les femmes de ménage sont très sympas, souriants et au petit soin Je recommande et reviendrai les yeux fermés
Stayed 4 nights in Jan 2025

6/10 Okay

Susanna

Stayed 4 nights in Dec 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable en una calle preciosa de Puerto de la Cruz. No he desayunado ningún día pq me parecía demasiado caro teniendo en cuenta las opciones que ofrecían los locales de alrededor. Lo único que no me ha gustado es que la habitación individual no tenía puerta en el baño y a pesar de estar muy limpio, el olor de toda la habitación no era totalmente agradable.
Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympa

Bon hôtel 2 étoiles en plein centre de puerto de la cruz. Les chambres sont simples, mais bien ! Il manque juste une petite armoire/meuble pour y mettre des affaires. Chambre calme, personnel très sympa. Petit déjeuné : 10€ : un peu cher pour la qualité des produits. Café / thé / boissons : gratuites c'est un réel +. Parking : attention décembre il y a la fête foraine sur la place donc impossible de garer votre voiture. Cependant je recommande cet hôtel en plein centre et à côté des restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Kurzurlaub bestens geeignet und günstig gelegen am westl. Rand der Altstadt.
Stayed 2 nights in Nov 2024

8/10 Good

María Elena

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Camarma de Esteruelas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla de hotel. Recientemente reformado y se nota. Estrenamos el aire de una de las habitaciones y todo estaba perfectamente limpio. Las chicas muy simpáticas tanto de limpieza como de recepción. La ubicación muy buena con gran cantidad de opciones gastronómicas. Aparcamiento gratuito “detrás” del hotel, a 3 min andando. Muy recomendable.
Stayed 8 nights in Aug 2024

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien muy céntrico, personal amable limpieza estupenda, y el yacuzzi estupendo repetiremos deguro
Stayed 2 nights in Jul 2024

10/10 Excellent

Helene, NANTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto. La gentillesse de tout le personnel est géniale
Stayed 4 nights in Jun 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024