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"This property is okay for a one-night traveler. I was not happy with the miscommunication with management. Management checked me out of my room with ... " More

By a verified traveler on Mon 19 Apr 2021

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Hotel Description

Enjoy the free WiFi at this Union City hotel

Close to airport

Within 6 miles (10 km) of this Union City hotel, you'll find Creel Park and Score Indoor Sports. Burdette Park and Georgia Renaissance Festival are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A computer station, luggage storage, and laundry facilities are also on offer.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$36* Per night/room Feb 17 - Feb 18

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Stay Express Inn & Suites Atlanta ratings based on 19 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Stay Express Inn & Suites Atlanta

Everyone (14) Family (7)
1 out of 5
They tried to charge me for the room even though I paid Travelocity for it. The place is terrible, the beds are just a step above sleeping under a bridge. Get a motel 6, at least this is what you expect there!

Posted by , from MARYVILLE on Nov 9, 2021

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Comment from Hotel Management

Nov 12, 2021 by Jameel

Hello Randy, we regret hearing that you were unhappy with your bed. We are pleased that you enjoyed our beds better that sleeping under a bridge. Thank you for your business.

5 out of 5
Cleanses

Posted by on Sep 5, 2021

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4 out of 5
This property is okay for a one-night traveler. I was not happy with the miscommunication with management. Management checked me out of my room without any knowledge or communication. I was not pleased about the room overview and service. I would not stay at this location again.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 27, 2021 by Jameel

Hello Anonymous, Your feedback has been received. We would only checkout a guest if the guest is scheduled to depart or they notify us that they are checking out.

1 out of 5
It was the worst place I have ever stayed. The staff was horrible. The outside was littered with trash. The room smelled and shower barely worked. There were no towels and when I went to the front desk to ask for towels I had to search the property to find the front desk person who ended being outside sitting in her car.

Posted by on Mar 25, 2021

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Comment from Hotel Management

Apr 27, 2021 by Jameel

Hello Anonymous, your feedback has been received. We appreciate your business.

2 out of 5
The motel was unclean and smelled like sewage. The front staff was always away from the front desk and unavailable.

Posted by , from Union City on Apr 22, 2020

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Comment from Hotel Management

Apr 29, 2020 by Jameel

Hello PastGuest, your feedback has been received.

2 out of 5
Friendly and nice, Property was not up to standards or is clean in this in years hotel room shouldn’t have carpet unless they’re going to be clean

Posted by on Dec 20, 2019

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Comment from Hotel Management

Dec 25, 2019 by Jameel

Hello Anonymous, your feedback has been received.

1 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 20, 2019 by Jameel

Hello Anonymous, Your feedback has been received.

4 out of 5
Tori was very personal and helpful. Snacks are very reasonable.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 7, 2019 by Jameel

Hi Anonymous: Thank you for your feedback. We are pleased that you found our staff pleasant and helpful.

1 out of 5
Terrible hotel. Smells like marijuana everywhere even in my nonsmoker room. The towels look unwashed and they had long hairs on them. The sheets had many stains and one mattress looked to have a spring through it. The floor was filthy and the bathroom had roaches. The refrigerator had a red stain around it as if a drink had exploded in it and no one cleaned it up.

Posted by , from Indianapolis on Nov 8, 2018

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Comment from Hotel Management

Nov 10, 2018 by Jameel

Hello Dave: We appreciate your feedback. We regret that you experienced issues during your stay with us. Our goal is for our guest to have an overall enjoyable stay. We will share your comments with our staff.

1 out of 5
The pictures are very deceiving when you book the room!! We booked a non-smoking room. When checking in he said, I don't have anything for you. I had to ask for a smoking room. He was going to just turn us away. We get a room on the third floor. As soon as you get off the elevator, you smell cigarettes and weed. The elevator also stopped working for a day. The room was somewhat clean but walking around in white socks only lasted for about 10 minutes. They were black on the bottom. We weren't asked if we needed towels. We had to find a maid to get some. On the morning we were leaving, I get out of the shower to find a roach on the bathroom floor. I took a picture and instantly got all of our stuff out of there. The manager and the women working with him refused to look at the pictures. No apology! No customer service at all! I wasn't even asking for a full refund but I felt that we deserved some money back. He refused and said that he is not refunding our money because we stayed. I said are you kidding me and he picked up the phone and called the cops on us. He said we were cussing at him and we wouldn't leave. We may have said curse words but not at him and in my total disbelief that I was being treated like that. Never in my life dealt with someone so unprofessional. They obviously know that they have roaches but do not care.

Posted by , from Dayton on Apr 2, 2018

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Comment from Hotel Management

Apr 4, 2018 by Jameel

Hello Lacy, we regret that you did not enjoy your stay. In the event management feels that it is necessary to call the police, then that is what we do.

About the Stay Express Inn & Suites Atlanta

Location 6690 Shannon Parkway, Union City, GA 30291

Property Features

As a guest of Stay Express Inn & Suites Atlanta, you'll find gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly Stay Express Inn & Suites Atlanta also features an ATM, a television in a common area, and an elevator. Free self parking is available. Smoking is allowed in designated areas at this Union City hotel.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Stay Express Inn & Suites Atlanta offers 65 accommodations with air conditioning. Televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Desk
  • Air conditioning
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hotel Union City Atlanta Airport
  • Microtel Inn Wyndham Union City Atlanta Airport
  • Microtel Inn Wyndham Union City/Atlanta Airport Hotel
  • Stay Express Inn Atlanta Union City
  • Stay Express Inn Atlanta
  • Stay Express Atlanta Union City
  • Stay Express Atlanta
  • Hotel Stay Express Inn & Suites Atlanta Union City
  • Union City Stay Express Inn & Suites Atlanta Hotel
  • Hotel Stay Express Inn & Suites Atlanta
  • Stay Express Inn & Suites Atlanta Union City
  • Stay Express Inn Suites Atlanta
  • Microtel Inn Suites by Wyndham Union City/Atlanta Airport
  • Stay Express & Suites Atlanta
  • Stay Express Inn & Suites Atlanta Hotel
  • Stay Express Inn & Suites Atlanta Union City
  • Stay Express Inn & Suites Atlanta Hotel Union City

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.