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"never checked in office was closed , had a flat tire and when i got there the door was locked and lights where off " More

By a verified traveler on Sun 27 Oct 2019

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Hotel Description

Tuscaloosa guestrooms with kitchens

In Tuscaloosa

Within 2 miles (3 km) of this Tuscaloosa hotel, you'll find Veterans Memorial Park and University of Alabama. Noland Hospital Tuscaloosa and Bryce Hospital are also within 2 miles (3 km).

Property Amenities

This hotel features a picnic area, laundry facilities, and free self parking. WiFi in public areas and barbecue grills are also provided.

Kitchens, WiFi

The 124 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as LCD TVs with cable channels. WiFi, free long-distance calls, and free local calls are also available. Weekly housekeeping is available.

Traditional Room, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Intown Suites Extended Stay Tuscaloosa Al- University of Alabama ratings based on 22 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Intown Suites Extended Stay Tuscaloosa Al- University of Alabama

Everyone (18) Family (2)
3 out of 5
never checked in office was closed , had a flat tire and when i got there the door was locked and lights where off

Posted by on Oct 27, 2019

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1 out of 5
The only think nice about InTown suites was the TV in our room. Other than that, just say I was better off sleeping in my car. This place need to be DEMOLISHED!!!!!

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 20, 2019 by Tashia

We would like extend our sincerest apologies in regards to you stay with us. We are working very hard to improve our staffs ability to properly accommodate our guest. Thank you for taking time out to write this review.

3 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Aug 20, 2019 by Tashia

Your review is greatly appreciated. Thank you.

1 out of 5
This is not a $180/night accommodation under any circumstance. At the normal rate of $59/night you would have gotten what you paid for.

Posted by on May 4, 2019

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2 out of 5
The only thing good about the hotel is the location. The bed was like sleeping on a piece of plywood. The staff was not friendly.

Posted by , from Gulf Shores,AL on Nov 19, 2018

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1 out of 5

Good location and price, but it indoor camping

1st, we arrived after 9 pm and had to leave b4 9 am. Night watch only. No toilet paper. Tv would not turn off. Shower did not work. Staff not available. Room stank stale odors. Corridor and entry reeked of cigarette smoke. Next time, I’ll bring a tent to Tuscaloosa rather than stay there.

Posted by on May 8, 2018

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4 out of 5

Fine for what I needed.

Pros: Friendly staff and a clean room
Cons: Most hotels that I've been have a hairdryer but everything was fine.
Location: I didn't really explore the area, I didn't have time. The University of Alabama is near there and I was there for the graduation.
I needed somewhere to stay for graduation weekend. I was worried about the check in hours but calling ahead had them assuring me that the staff member that works overnights would answer my call and bring me my keys since I had let them know in advance. Turns out that wasn't needed as my flight was so delayed that I didn't get in until the next morning. I called the hotel to let them know I wouldn't make it for the first night of my reservation and they said no problem, they would hold it for me. The next day they called to see if I had made it to town and did I know if I would be checking in late so they could make sure the person had my keys if needed. I checked myself in during office hours so that wasn't an issue. The room was tidy and in good shape. Unlike some reviews I read my room had towels and the standard toiletries stocked. No hairdryer but there was an iron and board. The bed was good and firm and even though I had a first floor room I didn't hear much noise from other guests. It's not the Four Seasons but it was fine for what I needed. Somewhere to get some sleep on a whirlwind trip. Water pressure was better then what I have at home so that was a nice touch.

Posted by , from Finger Lake region, NY on May 8, 2018

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1 out of 5

Stay somewhere else!!!!!!!!!!!

This was the nastiest place I have ever stayed in.

Posted by on Nov 21, 2016

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1 out of 5

Wow what a disaster

We were late arriving to the "hotel" and the person on staff had no access to find the reservation at 10:30p.m. We were forced to leave and contact Travelocity via phone. Somehow we were able to get the key to a room. When we got in the room a filthy and smelled like stale beer and cigarettes. The sink leaked all night and there were roaches. Almost slept in the car, it was so nasty.

Posted by on Nov 14, 2016

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1 out of 5

Nightmare Hotel Stay

Pros: Nothing - ok the sheets and towels appeared to be clean and fairly new -- but for what we paid for the room they could have purchased new linens.
Cons: Too much to mention
Location: The only good thing about this property is that it has a great location.
I booked this online and when we got there we spent several hours trying to find another hotel to stay in. Unfortunately there were no other hotels in the Tuscaloosa area. I will not stay here ever again. We actually went to Target to get cleaning supplies and and cleaned the bathroom and wiped down every surface with disinfectant wipes. The room and halls reeked of smoke (we booked a non-smoking room). The carpet was dirty and the bathroom was terrible. I would never eat anything that came from the kitchen in the room. If this is the only hotel with rooms in all of Tuscaloosa - there is a reason. You would be better off driving than staying here.

Posted by , from Texas on Oct 31, 2016

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About the Intown Suites Extended Stay Tuscaloosa Al- University of Alabama

Location 1650 Veterans Memorial Parkway, Tuscaloosa, AL 35404

Property Features

Intown Suites Extended Stay Tuscaloosa Al- University of Alabama offers its guests barbecue grills, a vending machine, and a picnic area. WiFi is available in public spaces for a fee. The business-friendly Intown Suites Extended Stay Tuscaloosa Al- University of Alabama also features laundry facilities and an elevator. Free self parking is available. This Tuscaloosa hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • 2 buildings
  • Self-service laundry
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Tuscaloosa Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Intown Suites Extended Stay Tuscaloosa Al- University of Alabama offers 124 accommodations with irons/ironing boards. LCD televisions come with cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchen
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 11:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 11:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accomodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2.5 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 2.5 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home-Towne Suites Hotel Tuscaloosa
  • Home-Towne Suites Tuscaloosa
  • Home-Towne Suites Tuscaloosa Hotel
  • Home-Towne Suites Tuscaloosa Hotel Tuscaloosa
  • InTown Suites Tuscaloosa Hotel
  • Home Towne Suites Tuscaloosa
  • InTown Suites Tuscaloosa
  • Intown Suites Extended Stay Tuscaloosa Al University of Alabama

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.