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4.8 out of 5

"Amazing Hotel in a great location! The staff was amazingly kind and helpful. The room is beautiful and very comfortable. Definitely recommend other ... " More

By a verified traveler on Mon 25 Mar 2019

Hotel Description

4-star hotel in Tulum City Center

City center stay

Within a 15-minute walk of this Tulum City Center hotel, you'll find Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins and Playa Ruinas are also within 3 miles (5 km).

Dining, outdoor pool

A restaurant and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the a rooftop terrace and perks like free self parking.

Comfy beds, LED TVs

The 18 individually decorated guestrooms offer comfy beds and minibars. LED TVs come with cable channels, and other amenities include refrigerators and premium bedding.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Sep 29 - Sep 30

Grand Deluxe room with balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Room, poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elements Tulum Boutique Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elements Tulum Boutique Hotel

Everyone (3)
5 out of 5

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 27, 2021 by Jairo Basulto

Dear guest, Thank you for your visit, we would love to have you here again.

5 out of 5
Amazing Hotel in a great location! The staff was amazingly kind and helpful. The room is beautiful and very comfortable. Definitely recommend others to try it out. I will be back :)

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by wilberth morales operaciones

Thank you very much for granting a grade. We are very happy to know that your vacation was beautiful. we would like to experience them in their next holidays. Thanks for choosing us.

4 out of 5

Nice hotel with wonderful staff

Elements is a beautiful hotel. The staff was amazing! They helped with planning activities and even confirmed our airport shuttle pick up time for us. We would definitely stay there again.

Posted by , from Eureka, California on Jan 3, 2018

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Comment from Hotel Management

Jan 3, 2018 by A.Juma

Thanks a lot for your comments! We are so glad to know that our efforts make our guests feel comfortable are working. Please come back soon, we'll be waiting to make you feel at home again!

5 out of 5

Wonderful week in Tulum at Elements Boutique Hotel

Cons: The pool would have been more inviting if it were heated, but perhaps this is the 'norm' in Mexico?
This hotel is very strategically located in the city of Tulum and it offered a very quiet, relaxing atmosphere. The front desk staff were exceptional ... very lovely, personable and accommodating, in addition to being fluent in both Spanish and English. Rooms were spacious, well maintained and housekeeping always included a personal touch. The hotel has only been operational for 6 weeks and to compensate for the food services area still under construction, breakfast vouchers were provided at a nearby restaurant. The location is within easy walking distance to numerous restaurants and shops in downtown Tulum. In the Mayan Riviera, one's primary objective might be a desirable beachfront location; however, the Elements Boutique Hotel offers the "best of both worlds" enabling client access to a pristine beach resort. The hotel provides complementary use of bicycles, with the beach only a 20 minute ride away.

Posted by , from British Columbia on Feb 13, 2017

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Property Features

There's a restaurant on site. Public spaces have free WiFi. Elements Tulum Boutique Hotel offers its guests an outdoor pool and complimentary bicycles. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Elements Tulum Boutique Hotel. Free self parking is available. This 4-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2016
  • Dining venue
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Elements Tulum Boutique Hotel offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • Minibar
  • LED television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.

Elements Tulum Boutique Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted

Safety features at this property include a fire extinguisher

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 7 per person (approximately)
  • Airport shuttle fee: USD 120 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elements Boutique Hotel
  • Elements Tulum Boutique
  • Elements Tulum Hotel Tulum
  • Elements Tulum Boutique Hotel Hotel
  • Elements Tulum Boutique Hotel Tulum
  • Elements Tulum Boutique Hotel Hotel Tulum

You should know

  • Elements Tulum Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.