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Azucar Hotel Tulum

4.0 star property
4-star beachfront hotel near Playa Paraiso

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Photo gallery for Azucar Hotel Tulum

Private beach, white sand, free beach cabanas, sun loungers
Hot stone massages, deep-tissue massages, Swedish massages
Front of property
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Terrace/patio
Restaurant

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪13 min walk‬
  • Place, Cenote Calavera
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Deluxe Double Room, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Agua, Ocean View & Private Jacuzzi

Suite Agua, Ocean View & Private Jacuzzi | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Agua, Ocean View & Private Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

On the beach.Within a 15-minute walk of this Tulum City Center hotel, you'll find Dos Aguas Park and Hospital de Tulum. Cenote Calavera and Jaguar Park are also within 2 miles (3 km).

What's nearby

  • Hospital de Tulum - 11 min walk - 0.6 miles
  • Dos Aguas Park - 13 min walk - 0.7 miles
  • Cenote Calavera - 3 min drive - 1.2 miles
  • Hunab Lifestyle Center - 6 min drive - 2.0 miles
  • Jaguar Park - 7 min drive - 2.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • ‪Poc-Chuck “Las Mestizas” - ‬9 min walk
  • ‪Campanella Cremerie - ‬11 min walk
  • ‪Crazy Fish Tacos - ‬11 min walk
  • ‪Pozoleria La Mexicanita - ‬5 min walk
  • ‪Los Morros - ‬8 min walk

About this property

Azucar Hotel Tulum

4-star beachfront hotel near Playa Paraiso
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Azucar Hotel Tulum you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 24 guestrooms or units
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Azucar Hotel Tulum offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 21 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • High chair
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 2 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (37 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from December 12 2025 to January 11 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum

Frequently asked questions

How close is Azucar Hotel Tulum to the airport?

Azucar Hotel Tulum is 25.8 mi (39-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Azucar Hotel Tulum have an airport shuttle?

Airport shuttle services are not available at Azucar Hotel Tulum .

How close is Azucar Hotel Tulum to the beach?

This hotel is on a private beach. Don't forget your sunscreen! The beach will be unavailable from December 18 2025 to January 11 2026 (dates subject to change).

Does Azucar Hotel Tulum offer free breakfast?

Azucar Hotel Tulum does not offer free breakfast.

Is there a casino at Azucar Hotel Tulum ?

No, there is no casino at this hotel.

What time is check-in at Azucar Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Azucar Hotel Tulum ?

Free parking is not available at this hotel.

Does Azucar Hotel Tulum have a pool?

Azucar Hotel Tulum features 2 outdoor pools. Guests can enjoy pool access from 6:00 AM to 10:00 PM.One of the pools will be unavailable from December 18 2025 to January 11 2026 (dates subject to change). The property will be renovating one of the pools from December 12 2025 to January 11 2026 (completion date subject to change).

Does Azucar Hotel Tulum have a restaurant?

Yes, there is a restaurant on site. The dining venue will be unavailable from December 18 2025 to January 11 2026 (dates subject to change). The property will be renovating one of the dining venues from December 12 2025 to January 11 2026 (completion date subject to change).

Does Azucar Hotel Tulum have a spa?

This hotel has a spa, which features Thai massages. Note that spa services and facilities will be unavailable from December 18 2025 until January 11 2026 (subject to change).

How close is Azucar Hotel Tulum to downtown Tulum?

Azucar Hotel Tulum is 0.4 mi away from Tulum.

Azucar Hotel Tulum Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Lacadia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, gorgeous beach. We had such an amazing, memorable time here. We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away. We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful. The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach.
Stayed 7 nights in Nov 2025