Aparthotel

Otonomus Tulum

4.5 star property
4.5-star luxury aparthotel near Tulum Beach

Choose dates to view prices

Photo gallery for Otonomus Tulum

Relax by the central pool surrounded by palm trees and lounge chairs at Otonomos.
Relax in a serene space with a large bed, bedside table, and a large window offering a view of the surrounding area.
Relax in our spacious lobby with a seating area, dining table, and bicycle storage.
Guests can relax in the spacious entrance area with seating and dining options.
Enjoy casual dining at the central island with stools and access to a refrigerator and kitchenware.

Popular amenities

  • Pet friendly
  • Kitchen
  • Dryer
  • Washer
  • Spa

Explore the area

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Tulum Beach
    ‪9 min walk‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

  • 699.7 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Studio, Private Pool, Pool View

  • 505.9 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 699.7 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • 699.7 sq ft
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Comfort Studio, Balcony

  • 505.9 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, Valley View

  • 505.9 sq ft
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 699.7 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • 958.0 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 958.0 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Studio, Private Pool, Sea View

  • 505.9 sq ft
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 958.0 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • 958.0 sq ft
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Tulum

In Tulum .Within 2 miles (3 km) of this Tulum aparthotel, you'll find Tulum Beach and SFER IK. Jaguar Park and Tulum National Park are also within 2 miles (3 km).

What's nearby

  • Tulum Beach - 9 min walk - 0.5 miles
  • Ven a la Luz Sculpture - 4 min drive - 2.0 miles
  • Las Palmas Public Beach - 8 min drive - 3.3 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 14 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Kin Toh - ‬20 min walk
  • ‪Chambao - ‬3 min drive
  • ‪Mateos - ‬16 min walk
  • ‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

4.5-star luxury aparthotel near Tulum Beach
As a guest of Otonomus Tulum, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. The luxury Otonomus Tulum also features tour/ticket assistance, concierge services, and laundry facilities.

This 4.5-star Tulum aparthotel is smoke free.

  • 48 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Otonomus Tulum offers 48 air-conditioned accommodations with washers/dryers. Rooms open to furnished balconies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 0 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

How close is Otonomus Tulum to the airport?

Otonomus Tulum is 27.7 mi (47-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Otonomus Tulum?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Otonomus Tulum on Aug 18, 2025 start from $71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Otonomus Tulum have an airport shuttle?

Airport shuttle services are not available at Otonomus Tulum.

How close is Otonomus Tulum to the beach?

This aparthotel is a short 12-minute walk from Tulum Beach and 3.5 mi (19-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Otonomus Tulum offer free breakfast?

Otonomus Tulum does not offer free breakfast.

Is there a casino at Otonomus Tulum?

No, there is no casino at this aparthotel.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Otonomus Tulum?

Free parking is not available at this aparthotel.

Does Otonomus Tulum have a pool?

Otonomus Tulum features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Otonomus Tulum have a spa?

This aparthotel doesn't have a spa, but it does offer massages.

How close is Otonomus Tulum to downtown Tulum?

Otonomus Tulum is 2.8 mi away from Tulum.

Otonomus Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 92 reviews
Rating 8 - Good. 14 out of 92 reviews
Rating 6 - Okay. 4 out of 92 reviews
Rating 4 - Poor. 2 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
Stayed 2 nights in Apr 2025

8/10 Good

Sobeyda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great modern hotel without the big price tag. Also continently located away from traffic and noise. It’s a 7 min drive to the beach front restaurants. Other than the lack of service, I.e. daily cleaning/ turning the rooms, it was a great experience. We’ll be back and stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and still cant get over the jungle view the sunset and ocean view with the sunrise. I recommend highly to get away and recoupe your thoughts.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff very attentive and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Rodolfo, edmonton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommended this property
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere. Great for a family trip, friends trip.. The pool was clean and we enjoyed the sun. Recommended for families and friends vacation trip. Will go again very soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Sahel Alma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property look amazing, super clean & fresh Location is perfect, with easy access and close to local attractions and restaurants The room was spotless, beautifully decorated and very comfortable Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset I would definitely stay here again and highly recommend it to anyone looking for a great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Antoine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property, amazing service highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, so clean and modern. Within walking distance to all shops and beach. Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Erica, Las Vegas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean property. Close to beach and close to restaurants. Everything is brand new, one of the best new hotels in Tulum. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

arianna

Liked: Cleanliness, property conditions & facilities
I absolutely loved my stay at Otonomus! From the moment I walked in, everyone was so warm and welcoming, making me feel right at home. The staff was beyond friendly and always ready to help with a smile. My room was super cozy, spotless, and had such a nice vibe—like a little home away from home. Everything about this place just felt so inviting and special. I’d definitely stay here again and totally recommend it to anyone looking for a great place to relax!
Stayed 1 night in Apr 2025

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Lovely boutique property just about 7 minutes off the main road. The staff is warm, hands-on, and always ready to help with a smile ... you really feel taken care of here.

10/10 Excellent

Giuliana

Liked: Cleanliness, property conditions & facilities
I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
Stayed 1 night in Mar 2025

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
I had such a wonderful experience at Otonomus in Tulum. The scenery is absolutely breathtaking — surrounded by lush jungle, it’s incredibly peaceful, calm, and quiet, making it the perfect escape from the noise of everyday life. Everything was so clean and beautifully maintained, and the staff were very friendly, helpful, and welcoming. You can really feel the care that goes into this place. I loved every moment of my stay and can’t wait to come back!
Stayed 1 night in Mar 2025

10/10 Excellent

patrick, las vegas

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
Stayed 1 night in Mar 2025

10/10 Excellent

khalil

Liked: Cleanliness, property conditions & facilities
New and beautiful … Staff was amazing 🙏
Stayed 1 night in Mar 2025

10/10 Excellent

Jherus

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This aparthotel is absolutely beautiful! We stayed in a 1 bedroom with private rooftop pool and sea view and we were not disappointed. My children used our private pool and the property pool everyday. It was nice coming back to a place big enough for a family of four. We had a balcony to just sit and relax on which was separate from the beautiful rooftop balcony that had our private pool! It is a fairly new property, so it was extremely clean and well-kept. It was also nice to have the front desk responding to our needs so quickly. The 3 staff we encountered were all very nice and helpful. Just a heads up though — although it is not a far walk from the beach/hotel zone, there are no sidewalks to walk on the narrow road, making it a not-so-safe walk. We ended up taking a taxi everywhere, which quickly added up as they are quite expensive. All in all, we would definitely stay here again and have already recommended it to our friends!
Stayed 3 nights in Mar 2025

10/10 Excellent

jana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had to stay for one night in Tulum before heading to Cancun, so I gave Otonomus Tulum at try. I simply loved everything about this place especially that it gives Tulum vibe with a modern touch. The unit is spacious, clean, and had everything I needed. The concierge was super friendly and helpful; he even helped me book my transportation the next day to Cancun. Highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Hendrik Gerard

Liked: Cleanliness, amenities, property conditions & facilities
I carefully read earlier reviews of this property before booking. Upon check-in I discussed previous issues with the friendly staff. Basically all of the issues were non-existent or resolved. This place is brand new and clean. There was Koh a single bug in the room and if ever I needed something the staff was there to provide it for me. The room has everything including a fully equipped kitchen. The location is ideal. It is a short walk to beautiful beaches. So you have the perks of spending you entire day there, while you stay at a much more affordable and comfortable hotel. I would highly recommend staying here.
Stayed 5 nights in Mar 2025

10/10 Excellent

kamel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and the place is extra cleaning. A perfect place to escape the hustle and bustle. The hotel has a jungle vibes and you can jog to the beach. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

dana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
Stayed 7 nights in Feb 2025

4/10 Poor

Edwin

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.
Stayed 7 nights in Feb 2025

10/10 Excellent

Elias

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An unforgettable stay! Exceptional service, stunning location. A top-notch hotel, highly recommended
Stayed 4 nights in Feb 2025

6/10 Okay

Justin Michael Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the hotel for 2 out of the 4 nights I had booked. The aesthetics of the hotel and room were consistent with the photos provided online, However, several issues arose during my stay. The code given to acess the room didnt work after numerous attempts by myself and the person at the front desk (eventually i got a actual key to acess the room),there was no safe in the room (to secure personal belongings), the shower water was warm, the bedding was firm and no comforters were provided in my room, the tv was slanted and the remote control was missing from the room (I was able to obtain one from the front desk). Additionally, on the second night, there was a power outage, and the hotel was unable to provide a backup solution. The power outage was the final inconsistency, and had to seek accommodation elsewhere. A friend who was traveling with me had a similar experience, with even more inconsistencies in their own room. While the front desk staff was accommodating and professional, addressing concerns with understanding, I was disappointed by the hotel's policy of not offering refunds, even when guest expectations are not met. It would be beneficial for the hotel to take guest feedback seriously and implement improvements based on reviews. Given the challenges faced during my stay, I would not recommend this property, as it did not meet the standard I anticipated.
Stayed 4 nights in Feb 2025