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4.0 out of 5

"My family and I had a great stay at this hotel. It was close to my parents and also all the places we ended up visiting during our stay. I just wish t ... " More

By a verified traveler on Mon 19 Feb 2018

Hotel Description

Hotel near Quail Canyon Golf Course in Tucson

In suburbs

A stay at this hotel places you within half a mile (1 km) of Quail Canyon Golf Course and 3 miles (5 km) of Tohono Chul Park. Rillito River Park and Rillito Park Horse Racetrack are also within 3 miles (5 km).

Renovated in 2018

This hotel features an outdoor pool and a 24-hour fitness center. Enjoy the spa tub and free perks like daily breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a terrace are also on offer.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, coffee/tea makers, and free newspapers are also available.

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Oct 26 - Oct 27

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two double beds non smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Tucson-Mall ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Tucson-Mall

Everyone (5) Couples (1) Family (1)
4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 17, 2020 by Christina

Thank you for taking the time to let us know about your recent stay! We loved having you and hope to see you again soon!

1 out of 5
We asked for easy access to pool since we have trouble walking. Put way out on 2nd floor, no where near pool. Had 20 minute walk downstairs for 8 days to eat, huffing and puffing. Toilet broke 4 times in one night. Asked to have maid service after 4 days, when we did re-requested it no one ever came. Disgusted and no suggestion of any compensation for it. Room looked old.

Posted by on May 22, 2019

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Comment from Hotel Management

May 27, 2019 by Christina

Hi DeborahKwarc, I am so sorry to hear your stay was not up to expectations. I am also very sorry for the inconvenience of your room location. We do try to accommodate our guests the best we can each and every time, and it seems we fell short. I will make sure to bring your comments up to the team so we can work hard to improve. I do hope you will give us another chance in the future.

5 out of 5

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 15, 2018 by Christina

Thank you so much for your feedback! We hope to see you again soon!!!

5 out of 5

Perfect

My family and I had a great stay at this hotel. It was close to my parents and also all the places we ended up visiting during our stay. I just wish the posted hours for the hot tub & pool were correct. I was not able to take advantage of them on Saturday night after we believed the little kids had gone to bed. It was already locked up. But, overall everything including breakfast was outstanding. Thank you!

Posted by , from Minnesota on Feb 19, 2018

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Comment from Hotel Management

Feb 23, 2018 by Sue

Thank you for your stay at the Hampton Inn and Suites Tucson Mall. So sorry about the pool not being open as hours said they would be. We have addressed the issue so this will not happen again.

5 out of 5
Quiet, clean very large and comfortable space. We thoroughly enjoyed our stay.

Posted by , from Tucson on Feb 14, 2018

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Comment from Hotel Management

Feb 17, 2018 by Sue

Thank you for staying with us at the Hampton Inn and Suites Tucson Mall. So glad you enjoyed your stay with us. Thank you taking the time to fill our survey.

4 out of 5

Clean, dependable, well maintained, and attractive

We needed a decent but affordable hotel near relatives in northern Tucson for a visit. We were impressed with the level of upkeep and attention to detail (such as a pleasant patio with nice desert landscaping where we had breakfast daily). Staff was professional but not extra pleasant like you'd find in bigger hotels. They were fine; just matter of fact and efficient. A few negatives: 1. Room smelled every time we came back after time away even with the AC running, and any humidity from the shower or smells from the bathroom took forever to disappear. They need to improve the ventilation. 2. One day we were awoken by a leaf blower at 7am but it was just once. 3. Quality of the hot items in the free breakfast was hit or miss, but it was free and there were ample decent options in breads, waffles, potatoes etc. Would be nice to have more than one cut fruit and for it to be ripe, but again, it's free.

Posted by , from SF Bay Area on Apr 16, 2017

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Comment from Hotel Management

Apr 19, 2017 by Rob

Thanks for the Feedback Dr. Bob! Your observations will help us improve and we hope to see you again the next time you are traveling in our area!

About the Hampton Inn & Suites Tucson-Mall

Location 5950 N Oracle Rd, Tucson, AZ 85704

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites Tucson-Mall offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Free breakfast is served daily. Event space at this hotel measures 800 square feet (72 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at Hampton Inn & Suites Tucson-Mall. Self parking is free. A complete renovation of Hampton Inn & Suites Tucson-Mall was completed in 2018. This Tucson hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • 800 sq ft of conference space
  • 72 sq m of conference space
  • Built in 1998
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tucson Intl. Airport (TUS) (25.1 km / 15.6 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Tucson-Mall offers 109 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily from 6 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hampton Inn Suites Hotel Tucson Mall
  • Hampton Inn Suites Tucson Mall
  • Hampton Inn And Suites Tucson-Mall Hotel Tucson
  • Hampton Inn Tucson
  • Hampton Inn Tucson-Mall Hotel
  • Hampton Inn Tucson-Mall
  • Hampton & Suites Tucson Mall
  • Hampton Inn & Suites Tucson-Mall Hotel
  • Hampton Inn & Suites Tucson-Mall Tucson
  • Hampton Inn & Suites Tucson-Mall Hotel Tucson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Tucson-Mall.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.