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Newmarket Hotel & Suites

2.5-star property
100 Pony Drive, Newmarket, ON 1-855-201-7819
3.3 out of 5
See all 3 travelocity Reviews

"Hotel was under construction renovation. Road into the hotel was torn up for construction. Very confusing to navigate. No hotel lobby whatsoever. Entr ... " More

By a verified traveler on Mon 02 Oct 2023

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Hotel Description

Enjoy free breakfast at this Newmarket hotel

In Newmarket

Within 3 miles (5 km) of this Newmarket hotel, you'll find In Play Inc. and Rogers Reservoir Conservation Area. Newmarket Theatre and Elman W. Campbell Museum are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. A business center, a lobby fireplace, and dry cleaning are also on offer.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room May 5 - May 6

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Newmarket Hotel & Suites ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Newmarket Hotel & Suites

Everyone (1) Family (3)
4 out of 5

Posted by , from GILBERT on Jul 10, 2023

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Comment from Hotel Management

Jul 31, 2023 by NHS

Dear guest ,Thank you for your feedback.Management

4 out of 5
Hotel was under construction renovation. Road into the hotel was torn up for construction. Very confusing to navigate. No hotel lobby whatsoever. Entry through back door. However the room was very nice and clean and newly renovated. Very comfortable.

Posted by on Oct 2, 2023

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Comment from Hotel Management

Oct 3, 2023 by NHS

Dear guest,Thank you for your feedback.Management

2 out of 5
The bathroom is in need of serious repair and upgrade! The plumbing in the bathroom was not working well, hot water came-on suddenly causing burn to my face. Otherwise the room was clean. The breakfast was not nutritious and eating from paper and plastic is not inviting, crowded area.

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Guest Services Manager

Thank you for your feedback We are sorry to hear about your stay experiences at our hotel. We will pass this review to management to look into as customer satisfaction is important to us Sincerely Guest Services Manager

About the Newmarket Hotel & Suites

Location 100 Pony Drive, Newmarket, ON L3T7T6

Renovations + Closures

The following facilities or services will be unavailable from February 9 2023 to June 30 2024 (dates subject to change):

  • Business center
  • Fitness facilities
  • Meeting facilities

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 5027 square feet (467 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Newmarket Hotel & Suites. Free self parking is available. This Newmarket hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 5027 sq ft of conference space
  • 467 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Newmarket Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Newmarket Hotel & Suites offers 100 accommodations with safes and complimentary newspapers. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include hair dryers and toothbrushes and toothpaste. This Newmarket hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Newmarket
  • Holiday Inn Express Suites Hotel Newmarket
  • Holiday Inn Express Suites Newmarket
  • Newmarket Holiday Inn Express
  • Holiday Inn Express Hotel & Suites Newmarket Ontario
  • Holiday Inn Express Hotel And Suites Newmarket
  • Holiday Inn Express Suites Newmarket Hotel
  • Newmarket Hotel & Suites Hotel
  • Newmarket Hotel & Suites Newmarket
  • Holiday Inn Express Suites Newmarket
  • Newmarket Hotel & Suites Hotel Newmarket
  • Holiday Inn Express Suites Newmarket an IHG Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.