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"They are good customer service, even though my AC is too much noisese " More

By a verified traveler on Wed 10 Aug 2022

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Hotel Description

Eco-certified hotel near York University

North York stay

Your stay at this North York hotel places you within 2 miles (3 km) of York University and Black Creek Pioneer Village. Canlan Ice Sports and Downsview Park are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$111* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (1st Floor;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Toronto North York Hotel & Suites ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Plus Toronto North York Hotel & Suites

Everyone (2) Couples (1) Family (5)
5 out of 5
They are good customer service, even though my AC is too much noisese

Posted by on Aug 10, 2022

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4 out of 5
Good hotel at a convenient location. Bath drain was very slow and the toilet needed manual intervention to get it to refill. Front desk was very service-oriented, despite a problem with the reservation.

Posted by on Nov 22, 2021

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4 out of 5
The pool and Hot tub was very enjoyable. The room I felt was a little too small for my liking but overall a nice hotel.

Posted by on Jul 30, 2019

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2 out of 5
Booked a king bed and received a queen. On our second evening as we had been out all day they offered to move us but it wasn’t convenient. The bathtub plug didn’t work, someone came to fix it but it still didn’t seal to hold water. Was not offered any sort of discount or refund. The staff were all very pleasant, the hotel is showing its age and I would stay elsewhere another time

Posted by on Nov 22, 2023

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Comment from Hotel Management

Nov 24, 2023 by Shankar - GM

Hi Glenna, I truly do apologize you did not enjoy your stay with us. There was definitely a miscommunication from your online booking that comes in automatically into our system when booked. We tried our best to switch your room but you refused due to the inconvenience it would cause you. Again, we are sorry for any issues and wish you safe & happy travels.

3 out of 5

Posted by on Sep 29, 2023

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1 out of 5
This hotel was under construction and we were not told ahead of time. We checked the notes on the advertised site and there was a comment re: construction in September. T

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 9, 2020 by Management

Dear Anonymous, Thank you for letting us know about your recent experience at the property. On behalf of our entire team, we would like to apologize for any inconvenience caused on this occasion.

5 out of 5
The hotel it modern and attractive, very clean and fresh. The staff was pleasant and efficient. I enjoyed my one night stay in a very comfortable room The Restaurant is also excellent

Posted by on Jan 23, 2020

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4 out of 5
Staff efficient and pleasant Lobby very attractive

Posted by on Aug 25, 2019

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About the Best Western Plus Toronto North York Hotel & Suites

Location 50 Norfinch Drive, Toronto, ON M3N1X1

Property Features

Best Western Plus Toronto North York Hotel & Suites offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 550 square feet (51 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Best Western Plus Toronto North York Hotel & Suites. Self parking is free. This Toronto hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Downsview Park Station (5.2 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Toronto North York Hotel & Suites offers 145 air-conditioned accommodations with fireplaces and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Fireplace
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM.

Element - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10–15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Toronto North
  • Best Western Plus Toronto North York
  • Best Western Plus Toronto North York Hotel
  • North York Travelodge
  • Travelodge Toronto North/North York Hotel North York
  • Best Western Toronto North
  • Best Western Toronto North York
  • Hotel Toronto North York
  • Toronto North York Hotel
  • Travelodge Toronto North/North York Hotel North
  • Best Western Plus Toronto North York Hotel Suites

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.