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Hotel Chichen Itza

3.5 star property
Family-friendly 3.5-star hotel near Pyramid of Kukulkan

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Photo gallery for Hotel Chichen Itza

Lobby
Building design
Outdoor pool, pool umbrellas, sun loungers
Garden
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751
  • Pyramid of Kukulkan
    ‪7 min drive‬
  • Cenote Ik kil
    ‪7 min drive‬
  • Cenote Sagrado
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, Garden View, Poolside

1 bedroom, individually furnished, desk, iron/ironing board

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(14 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View | 1 bedroom, individually furnished, desk, iron/ironing board

Superior Room, Patio, Pool View

7.6 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Pisté

City center stay.Within 2 miles (3 km) of this Tinum hotel, you'll find Pyramid of Kukulkan and Court of the Thousand Columns. Cenote Sagrado and Grutas de Balankanché are also within 2 miles (3 km).

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 3 min drive - 1.6 miles
  • Pyramid of Kukulkan - 7 min drive - 1.8 miles
  • Court of the Thousand Columns - 7 min drive - 1.8 miles
  • Cenote Ik kil - 7 min drive - 4.7 miles
  • Cenote Sagrado - 8 min drive - 1.8 miles

Getting around

  • Mérida International Airport (MID) - 108 min drive

Restaurants

  • ‪Restaurant Sac-Beh - ‬15 min walk
  • ‪Oxtun - ‬2 min drive
  • ‪Pueblo Maya - ‬4 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Las Mestizas - ‬1 min walk

About this property

Hotel Chichen Itza

Family-friendly 3.5-star hotel near Pyramid of Kukulkan
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Chichen Itza. Free self parking is available.

This 3.5-star Tinum hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Villas Arqueologicas Chichen Itza

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 632 reviews
$57 nightly
The price is $69
Aug 18 - Aug 19
Total includes taxes and fees
Villas Arqueologicas Chichen Itza

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 29-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

How close is Hotel Chichen Itza to the airport?

Hotel Chichen Itza is 83.3 mi (108-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

Does Hotel Chichen Itza have an airport shuttle?

Airport shuttle services are not available at Hotel Chichen Itza.

Does Hotel Chichen Itza offer free breakfast?

Hotel Chichen Itza offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Chichen Itza?

No, there is no casino at this hotel.

What time is check-in at Hotel Chichen Itza?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Chichen Itza?

This hotel offers free self parking.

Does Hotel Chichen Itza have a pool?

Hotel Chichen Itza features an outdoor pool.

Does Hotel Chichen Itza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chichen Itza have a spa?

There are no spa services available at this hotel.

How close is Hotel Chichen Itza to downtown Tinum?

Hotel Chichen Itza is 0.5 mi away from Pisté.

Hotel Chichen Itza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 764 reviews
Rating 8 - Good. 274 out of 764 reviews
Rating 6 - Okay. 94 out of 764 reviews
Rating 4 - Poor. 20 out of 764 reviews
Rating 2 - Terrible. 11 out of 764 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Murtuza Badshah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason, sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here.
Stayed 1 night in Mar 2025

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Walkable to Chichen Itza. Good breakfast served promptly by friendly staff. But overall property is tired and dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Mar 2025

10/10 Excellent

William R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property, Great Location

Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!)
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Was ok.

6/10 Okay

Joanna

Perfect adequate for what we needed
Stayed 2 nights in Feb 2025

10/10 Excellent

Lee

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Staff & service, property conditions & facilities
This hotelgets a mixed review. The place has helpful friendly front desk staff, a great outdoor breakfast service, and a nice view of a central pool and garden (accompanied by chorus of forest birds each evening). We were able to get easy taxi transport to the ruins site. The rooms are generally nice but a bit dark and damp, so check options once your arrive. There is an onsite restaurant (apart from the breakfast service) that serves bland tasteless food, but you can explore other restaurants along the stretch of road that it is on.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up.
Stayed 1 night in Jan 2025

8/10 Good

Kendell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and close to chichen itza. Staff were very helpful with questions we had. Room was a good for the one night we needed. We stayed here for our stop to chichen itza and it was comfortable for that. Furniture is outdated and the chairs by the pool could use being changed. Beds a bit hard but not terrible. The rooms could use some maintence just from being old but nothing major. It worked for our one night.
Stayed 1 night in Jan 2025

10/10 Excellent

Krishna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Craig A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025

6/10 Okay

Eliana, New York

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very average. Nothing like the photos you see when you are booking the hotel. The rooms are old. The hotel didn’t even have water available for their customers. It was all available through $$$. Very convenient to visit Chichén Itzá for one day but that’s it. Wouldn’t stay a day longer.
Stayed 1 night in Jan 2025

4/10 Poor

Dan, El Paso

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Included breakfast was fantastic. Nice property but needs some maintenance
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jiale

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. It’s very easy to reach Chichén Itzá, just a few minutes by car. The only problem was that the air conditioning made the room feel more humid. Maybe the filter needs to be cleaned or it’s something in the duct.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberta

Nice property.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Stayed 1 night in Oct 2024