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HOTEL PUERTA CHICHEN

3.0 star property
3-star spa hotel near Pyramid of Kukulkan

Choose dates to view prices

HOTEL PUERTA CHICHEN

Photo gallery for HOTEL PUERTA CHICHEN

Exterior
Front of property
Standard Room, City View | Premium bedding, laptop workspace, soundproofing, iron/ironing board
Restaurant
Standard Room, Garden View | Bathroom | Shower, towels, soap, shampoo

Overview of HOTEL PUERTA CHICHEN

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan, 97757
  • Popular LocationPre-Hispanic City of Chichen-Itza17 min walk
  • Popular LocationCenote Sagrado4 min drive
  • Popular LocationPyramid of Kukulkan4 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)108 min drive

Room options

View all photos for Standard Room, City View

Standard Room, City View | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Room, City View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Room, Garden View

  • Sleeps 4
  • 2 Double Beds

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Hotel Chichen Itza
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (674)
The price is $104
per night
$126 total
includes taxes & fees
May 14 - May 15
Hotel Chichen Itza

About the neighborhood

Pisté

In Pisté .You'll be within half a mile (1 km) of Ball Courts and 2 miles (3 km) of Pre-Hispanic City of Chichen-Itza with a stay here. Pyramid of Kukulkan and Court of the Thousand Columns are also within 2 miles (3 km).

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 17 min walk
  • Court of the Thousand Columns - 2 min drive
  • Cenote Sagrado - 4 min drive
  • Pyramid of Kukulkan - 4 min drive
  • Cenote Ik kil - 6 min drive

Getting around

  • Mérida International Airport (MID) - 109 min drive

Restaurants

  • Pueblo Maya - 1 min walk
  • Starbucks - 2 min drive
  • La Palapa - 11 min walk
  • Oxtun - 2 min drive
  • Restaurant Sac-Beh - 20 min walk

About this property

HOTEL PUERTA CHICHEN

3-star spa hotel near Pyramid of Kukulkan
HOTEL PUERTA CHICHEN offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and a garden are also featured at HOTEL PUERTA CHICHEN.

This 3-star Pisté hotel is smoke free.

  • 48 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include massages.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily full breakfast available for a fee: MXN 10 for adults and MXN 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL PUERTA CHICHEN

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 10 for adults and MXN 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL PUERTA CHICHEN Hotel
HOTEL PUERTA CHICHEN Tinum
HOTEL PUERTA CHICHEN Hotel Tinum

Frequently asked questions

How close is HOTEL PUERTA CHICHEN to the airport?

HOTEL PUERTA CHICHEN is 83.6 mi (109-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at HOTEL PUERTA CHICHEN?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at HOTEL PUERTA CHICHEN on May 1, 2024 start from $70.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL PUERTA CHICHEN have an airport shuttle?

Airport shuttle services are not available at HOTEL PUERTA CHICHEN.

Does HOTEL PUERTA CHICHEN offer free breakfast?

Free breakfast isn’t provided at HOTEL PUERTA CHICHEN, but full breakfast is offered for a fee of MXN 10 for adults and MXN 10 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at HOTEL PUERTA CHICHEN?

No, there is no casino at this hotel.

What time is check-in at HOTEL PUERTA CHICHEN?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL PUERTA CHICHEN?

Free parking is not available at this hotel.

Does HOTEL PUERTA CHICHEN have a pool?

HOTEL PUERTA CHICHEN features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does HOTEL PUERTA CHICHEN have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL PUERTA CHICHEN have a spa?

This hotel has a spa, which features massages.

How close is HOTEL PUERTA CHICHEN to downtown Pisté?

HOTEL PUERTA CHICHEN is 0.8 mi away from Pisté.

HOTEL PUERTA CHICHEN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews" "
Rating 8 - Good. 10 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.
Stayed 1 night in Jan 2024

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2023

10/10 Excellent

Monalis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The employees were very helpful and courteous.
Stayed 1 night in Nov 2023

10/10 Excellent

julian, Kennesaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had really good night sleep at this hotel that got us ready for the pyramids the next day. Pretty good hotel it exceeded our expectations.
Stayed 1 night in Jul 2023

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here so we were close to Chichen Itza for an early morning tour. It was clean ,comfortable and the staff were great. We ate dinner and breakfast there and both meals were delicious. The pool and grounds were lovely. The wifi was only in the public areas. Would recommend if you are visiting Chichen Itza
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Just don't flush toilet paper down the toilet. The translation makes it sound like it was for feminine hygiene products but it also means toilet paper. If you flush any paper down it will clog the toilets.
Stayed 1 night in May 2023

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, room comfort
A convenient place to stay
Stayed here for 2 nights so we could visit Chichen Itza. The staff were very friendly and the room was comfortable. Super close to chichen Itza was perfect for visiting it in the morning and returning for the light show in the evening. Garden room was relatively quiet even though the hotel is right on the main road. Spent the afternoon relaxing in the pool. Bathroom was ok but in need of some maintenance (shower head needs clearing or replacing and sink is leaking). Food was fair. Dinner portions were big but not always that flavoursome. Breakfast was ok too.
Stayed 2 nights in May 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option if you intend to visit Chichen Itza or any other destination close to the hotel like: Valladolid, Ek-Balam, or Water Holes (Cenotes). The rooms are clean and the facilities are new and well-maintained. More important the clerks are really kind and the ladies and gentlemen attending the restaurant are really kind and responsive to your requirements. The food is good the same as the buffet. It has been recently refurbished so the facilities are new and comfortable. I would definitely come back to this hotel, thank you for your kind considerations.
Stayed 2 nights in Apr 2023