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4.7 out of 5

"Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance ... " More

By a verified traveler on Tue 17 Mar 2020

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Hotel Description

Family-friendly 4.5-star lodge near Cenote Ik kil

In Chichen Itza

Your stay at this Chichen Itza lodge places you within a 10-minute walk of El Caracol and Pyramid of Kukulkan. Pre-Hispanic City of Chichen-Itza and Cenote Ik kil are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this smoke-free lodge. Families will appreciate barbecue grills and in-room childcare. Unwind with a drink at the bar/lounge and enjoy perks like free full breakfast and free WiFi.

Soaking tubs, free WiFi

The 38 individually decorated guestrooms offer free WiFi and minibars. Deep soaking bathtubs are included, along with furnished patios, room service, and flat-screen TVs. Change of towels is available on request.

Royal Bungalow, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$243* Per night/room Dec 6 - Dec 7

Royal Bungalow, Jetted Tub (Mayan)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Bungalow

Bed Count 1 King Bed Maximum Occupancy 10 Max

Family Loft

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Lodge at Chichen Itza ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lodge at Chichen Itza

Couples (2) Family (1)
4 out of 5
Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance is a nightmare. Bad point, the pools are FREEZING! They’re in a wooded setting and they are in the shade. You got to turn up the heat a little, come on.

Posted by , from Valparaiso, IN on Mar 17, 2020

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Comment from Hotel Management

Mar 18, 2020 by Martha

Thank you for your visit and for sharing your review on your experience at our resort. Safe travels !

5 out of 5
Very romantic, was impressed with the quality of staff and service

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by Martha

We all appreciate your comments. Thank you for your visit !

5 out of 5

Romantic quiet getaway

Cons: We rented a car to travel which was a big mistake. I wish I had researched other options.
The hotel was amazing and perfect for a romantic getaway. I had no idea this hotel is the same as Mayaland (which I heard wonderful things about). My only regret is that we only stayed one night.

Posted by on Mar 23, 2015

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Property Features

The Lodge at Chichen Itza offers its guests 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Lodge at Chichen Itza. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Chichen Itza lodge is smoke free.

  • 38 guestrooms or units
  • 3 dining venues
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

The Lodge at Chichen Itza offers 38 accommodations with minibars and safes. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private patio (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - This restaurant specializes in regional cuisine. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Ecotours on site
  • Horse riding/rental on site

Spa Services

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Lodge at Chichen Itza

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chichen Itza Lodge
  • Lodge Chichen Itza
  • The Lodge At Chichen Itza Hotel
  • The At Chichen Itza
  • The Lodge at Chichen Itza Lodge
  • The Lodge at Chichen Itza Chichen Itza
  • The Lodge at Chichen Itza Lodge Chichen Itza

You should know

  • The Lodge at Chichen Itza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.