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4.0 out of 5

"Checking in I wanted to add a night to our stay and was very rudely approached and thrown the sign of how much more it would be and it ended up it wou ... " More

By a verified traveler on Fri 05 Feb 2021

Hotel Description

3.5-star hotel near Plaza Rio Commercial Center

City center stay

With a stay at this Zona Rio hotel, you'll be within half a mile (1 km) of Plaza Rio Commercial Center and 3 miles (5 km) of Agua Caliente Racetrack. Also, CREA Sports Field is within half a mile (1 km) and Hidalgo Market is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and dry cleaning are also offered.

Free WiFi, plasma TVs

The 263 guestrooms have plasma TVs with cable channels and offer free WiFi and room service. Premium bedding, coffee/tea makers, and free bottled water are also available.

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Piso Ejecutivo 2 Double Bed

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Piso Ejecutivo 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Real Inn Tijuana by Camino Real Hotels ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Real Inn Tijuana by Camino Real Hotels

Everyone (4) Family (1)
3 out of 5
Checking in I wanted to add a night to our stay and was very rudely approached and thrown the sign of how much more it would be and it ended up it would be three times what we were paying per night so we declined and you need your card key even to keep your lights on in the room as well as our shower did not drain when we took a shower the floor overflowed and our entire bathroom was soaking wet

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 5, 2021 by Real Inn Tijuana

Dear guest, Thank you very much for letting us know about your experience at our hotel, I tell you that we will work on the points mentioned to improve to provide a better service to our future guests. We follow your orders.

1 out of 5
The rooms need to be updated and linens need to be replace our towels were white grey super old and coming apart. Will never stay there again

Posted by on Oct 2, 2020

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5 out of 5

Posted by on Feb 23, 2020

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5 out of 5

Posted by on Feb 18, 2020

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4 out of 5
Big lobby, secure parking, and Starbucks next door. Not the cleanest hotel.

Posted by , from San Diego on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Dirección General

Dear guest, Thank you very much for letting us know about your experience at our hotel, I tell you that we will work on the points mentioned to improve to provide a better service to our future guests. We follow your orders.

5 out of 5
Nice hotel, liked the restaurants, staff and everything was nice and clean

Posted by , from l.A on Jul 11, 2018

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5 out of 5

Friendly clean

Best place to stay clean friendly staff. Very informative about places to see

Posted by , from az on Oct 4, 2017

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About the Real Inn Tijuana by Camino Real Hotels

Location Paseo de los Héroes 9902, Tijuana, BC 22320

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Real Inn Tijuana by Camino Real Hotels. Parking is available for a fee. This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: General Abelardo L. Rodriguez Intl. Airport (TIJ) (6.4 km / 4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Real Inn Tijuana by Camino Real Hotels offers 263 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

Stock Cafe - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Individually-wrapped food options are available through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17 for adults and USD 10 for children (approximately)
  • Self parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Hotel Tijuana
  • Camino Real Tijuana
  • Tijuana Camino Real
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  • Tijuana Camino Real Hotel
  • Real Inn Tijuana Camino Real
  • Real Tijuana Camino Real
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  • Real Inn
  • Real Tijuana
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  • Real Inn Tijuana by Camino Real
  • Real Inn Tijuana Hotel
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  • Real Inn Tijuana by Camino Real Hotels Tijuana
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.