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"Very busy common areas were dirty floors needed to be swept " More

By a verified traveler on Sun 20 Jun 2021

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Hotel Description

3-star eco-friendly hotel near Rosarito Beach, connected to a shopping center

In shopping district

Your stay at this Parcelas hotel places you within 3 miles (5 km) of Rosarito Beach and Rosarito Theatre. Baja California Center is within 6 miles (10 km) and Agua Caliente Racetrack is within 12 miles (20 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include continental breakfast, free self parking, and an area shuttle.

Free WiFi, flat-screen TVs

The 113 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free bottled water. Hair dryers, showers, and phones are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$62* Per night/room Jan 2 - Jan 3

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Express Rosarito ratings based on 15 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Express Rosarito

Everyone (10) Couples (3) Family (2)
1 out of 5
Purchase a hotel room was booked arrived to the location and said that I was not in their system. I want a refund and not to ever return to the hotel or use this web site. It ruined my trip.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 19, 2021 by Gerencia

We very sorry for your experience, we invete you to use our web page to make your reservation

3 out of 5
Very busy common areas were dirty floors needed to be swept

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by gerente general

thanks for your comentes we are working on that

2 out of 5

Posted by , from Downey CA on Oct 6, 2020

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2 out of 5
Secured parking, hotel in a plaza, COVID-19 check in was a bit much, front desk was good, room was a little dirty still, no towels, no soap or shampoo- had to ask front desk to send. Positive thing was iron in room. I felt sand or dirt particles in my bed, not sure if from dirty floor or bed not properly changed.

Posted by , from Inland Empire on Aug 31, 2020

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5 out of 5
Good property and very convenient to restaurants.

Posted by on Jul 7, 2020

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Comment from Hotel Management

Jul 7, 2020 by SALES MANAGER

Thank you very much. We hope to see you back soon. Bets Regards.

5 out of 5
Likes : Clean premises, great breakfast, friendly staff . The mattress was too hard, towels too thin but they got the job done in the end ; the AC unit took some convincing to work as a heating unit, but at least this time we had heat ! Also, a bit inconvenient the room cleaning schedule, around 5 pm, exactly when we were back to the room for a little rest before going out again for dinner.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by ceros

Hi Thank you very much for your comments, they are very important to us, we are sorry for the inconvenience and we apologize, we will work on the opportunities, thanks for your feedback Best regards

1 out of 5
Unable to check n. Waited in line for 2 hours. Only 1 VERY SLOW clerk on duty. Line was not very long. Give me my money back!!!!

Posted by on Sep 2, 2019

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2 out of 5
Rooms were no ready n time. Bath room was filthy and the window shade fell, was left on the floor. Yet, the receptionist was kind and curtious.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 30, 2019 by ceros

Hi Thank you very much for your comments, we apologize for the inconvenience we will work on this opportunity regards

4 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

May 3, 2019 by cerosfront

Gracias por sus comentarios Saludos

4 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 23, 2019 by ceros

Thank you for sharing your comments, they are very important to us, thanks for staying with us Best regards

Property Features

City Express Rosarito offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A free area shuttle within 10 km is available. The eco-friendly City Express Rosarito also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. This 3-star Playas de Rosarito hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 6 levels
  • Built in 2016
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

City Express Rosarito offers 113 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).

  • Noise-free rooms not guaranteed
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • City Express Rosarito Hotel Playas de Rosarito
  • City Express Rosarito Playas de Rosarito
  • City Express Rosarito s Rosar
  • City Express Rosarito Hotel
  • City Express Rosarito Playas de Rosarito
  • City Express Rosarito Hotel Playas de Rosarito

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.