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Montigo Resorts, Somerset

4.0 star property
4-star guestrooms with free WiFi

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Photo gallery for Montigo Resorts, Somerset

Breakfast, lunch and dinner served
Front of property
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Deluxe Double Room | Living area | Smart TV, DVD player
Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
near Glastonbury, Shepton Mallet, England, BA4 4PR
  • Place, Kilver Court
    ‪14 min walk‬
  • Place, Royal Bath and West Showground
    ‪6 min drive‬
  • Place, Wells Cathedral
    ‪13 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪34 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Shepton Mallet

In historical district.You'll find Kilver Court and Royal Bath and West Showground within 3 miles (5 km) of this hotel. Glastonbury Festival Site and Wells Cathedral are also within 6 miles (10 km).

What's nearby

  • Kilver Court - 14 min walk - 0.8 miles
  • Royal Bath and West Showground - 6 min drive - 3.4 miles
  • Wells Cathedral - 13 min drive - 7.1 miles
  • Glastonbury Tor - 18 min drive - 10.8 miles
  • Longleat Safari and Adventure Park - 24 min drive - 17.9 miles

Getting around

  • Castle Cary Station - 10 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪Whitstone's - ‬10 min walk
  • ‪Highwayman Inn - ‬2 min drive
  • ‪The Cheeky Bean - ‬3 min drive
  • ‪The Thatched Cottage Inn - ‬4 min walk

About this property

Montigo Resorts, Somerset

4-star guestrooms with free WiFi
Montigo Resorts, Somerset offers its guests a full-service spa, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Montigo Resorts, Somerset. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Shepton Mallet hotel.

  • 28 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Montigo Resorts, Somerset offers 28 accommodations with DVD players and safes. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Charlton House Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

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  • Hot Tub
  • Spa
  • Pet friendly
3.5 out of 5, Good, 70 reviews
$90 nightly
The price is $109
Oct 3 - Oct 4
Total with taxes and fees
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Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • DVD player
  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Food and water bowls and pet grooming services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Spa fee: GBP 20
  • Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charlton House Hotel
Charlton House Spa Hotel
Charlton House Spa Hotel Shepton Mallet
Charlton House Spa Shepton Mallet
Charlton Spa Hotel
Bannatyne`s Charlton House Hotel Shepton Mallet
Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
Charlton Hotel Shepton Mallet
Charlton House Spa
Montigo Resorts Somerset
Charlton House Spa Hotel
Montigo Resorts, Somerset Hotel
Montigo Resorts, Somerset Shepton Mallet
Montigo Resorts, Somerset Hotel Shepton Mallet

Frequently asked questions

How close is Montigo Resorts, Somerset to the airport?

Montigo Resorts, Somerset is 21.4 mi (41-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

Does Montigo Resorts, Somerset have an airport shuttle?

Montigo Resorts, Somerset offers an airport shuttle during limited hours, on request, for a charge.

Does Montigo Resorts, Somerset offer free breakfast?

Free breakfast isn’t provided at Montigo Resorts, Somerset, but continental breakfast is offered for a fee of GBP 16 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Montigo Resorts, Somerset?

No, there is no casino at this hotel.

What time is check-in at Montigo Resorts, Somerset?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Montigo Resorts, Somerset?

This hotel offers free self parking.

Does Montigo Resorts, Somerset have a pool?

Montigo Resorts, Somerset does not have a pool.

Does Montigo Resorts, Somerset have a restaurant?

Yes, there is a restaurant on site.

Does Montigo Resorts, Somerset have a spa?

Pamper yourself with a day at Charlton House Spa, where you can enjoy facials, body wraps, and body scrubs.

How close is Montigo Resorts, Somerset to downtown Shepton Mallet?

Montigo Resorts, Somerset is 1.1 mi away from Shepton Mallet.

Reviews

Montigo Resorts, Somerset Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 320 reviews
Rating 8 - Good. 87 out of 320 reviews
Rating 6 - Okay. 34 out of 320 reviews
Rating 4 - Poor. 24 out of 320 reviews
Rating 2 - Terrible. 10 out of 320 reviews

Reviews

10/10 Excellent

Oluwatosin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Business traveler
Super stay lovely room and so quiet
Stayed 3 nights in May 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
For a last minute replacement very nice, staff very frendly and easy to talk to.
Stayed 1 night in Jun 2025

10/10 Excellent

Lenroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible property.

Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Fantatastic bed and bathroom...
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 2 nights in Mar 2025

6/10 Okay

Jason

Stayed 1 night in Jan 2025

2/10 Terrible

Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A nice clean hotel with very pleasant staff and good food
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
While the staff could not have tried harder, the hotel was nothing like the pictures - really shabby, old, dirty chipped paint and worn mismatched carpets. The staff tried hard to make it welcoming but it really was not what we were expecting.
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for weekend break with relaxing spa and beautiful rooms. Well recommend 👌
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

The room needed updating. The hot water was on pressure pump so it made loud noise when you turned the hot tap on.
Stayed 1 night in Jul 2024

8/10 Good

d

Stayed 2 nights in Jul 2024

6/10 Okay

Natasha

Stayed 1 night in Jul 2024

8/10 Good

Patricia

Stayed 6 nights in Jun 2024

4/10 Poor

Caitlin

Liked: Cleanliness
Disliked: Staff & service
There is an extra charge for everything, service was poor and didn’t feel like a guest.
Stayed 1 night in May 2024

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dissappointing

Very disappointing
Stayed 1 night in May 2024

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was temperamental and banging while working, it wasn’t until it control fell off that it went hot then couldn’t do anything about it, chips out of the mirror water went everywhere, door handle falling off.
Stayed 1 night in May 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service great place to be x

Awesome we loved it
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

NEIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Kieran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
Stayed 2 nights in Mar 2024