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"Unfortunately there was only one person at the front desk and had to wait almost 25 minutes to get waited on. Limited amenities because of constructio ... " More

By a verified traveler on Fri 06 Aug 2021

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Hotel Description

3.5-star hotel near University of South Florida

In Tampa

You'll be within half a mile (1 km) of University of South Florida and 2 miles (3 km) of Moffitt Cancer Center with a stay at this Tampa hotel. Yuengling Center and Adventure Island are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool, a spa tub, and a restaurant. Enjoy the gym and free on-the-go breakfast each morning. There's a sauna on site, and a 24-hour front desk and a garden are also provided.

MP3 docks, WiFi

Featuring conveniences like sitting areas and refrigerators, the 247 guestrooms also offer MP3 docks and LCD TVs with cable channels. WiFi, microwaves, and premium bedding are also available.

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$156* Per night/room Jan 30 - Jan 31

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Embassy Suites by Hilton Tampa USF Near Busch Gardens ratings based on 20 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Tampa USF Near Busch Gardens

Everyone (7) Couples (6) Family (11)
2 out of 5
The toilet didn't flush, the bathroom sink was plugged and leaked below, fridge didn't work, TV in living room didn't work, bathroom door hinges were rusty, all this was after renovating! The maintenance staff was totally useless!

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 27, 2021 by GM

Dear THOMAS, We are disappointed to note that your time with was fell below expectations and that your room was not met with our excellence in maintenance service. It has been our constant endeavor to provide only the highest level of comfort to our guests and we sincerely apologize for falling short. We will keep your comments in mind as they will help us identify areas of improvement. We hope you will afford us a chance to make up for the lost commendations with an improved visit in the future. Sincerely, Guy Lavallee General Manager

2 out of 5
There was construction going on past 5:30 on Saturday evening and it started around 9:30 Sunday morning. We were not aware of the hotel was being remodeled and would not have stayed there otherwise!

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 15, 2021 by Nina B.

We do apologize for the inconvenience and hope that you will think about visiting us again once renovations are complete.

1 out of 5

Posted by on Sep 8, 2021

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5 out of 5

Posted by on Sep 2, 2021

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3 out of 5

Posted by on Aug 12, 2021

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3 out of 5
Unfortunately there was only one person at the front desk and had to wait almost 25 minutes to get waited on. Limited amenities because of construction and lack of staff (no shuttle service, limited breakfast hours, bar not open) the next morning we also had no soap for the shower snd NO hot water). Coffee creamer was not restocked. Been staying there for years but plan on looking elsewhere next trip

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 8, 2021 by GM

Dear Traveler, Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and have you experience better service and our updated accommodations. Thank you for staying with us. Sincerely, Guy Lavallee General Manager

1 out of 5
It’s under renovation. Noisy,old,dirty,not the same hotel as the past.No shuttle,two 5oz wine or 2 draft beers for 1 1/2 hour social hour, ice cream scooper scrambled egg all cold breakfast. No water 10am till 4pm. A/C not working in entire building during this time. Smelly! With A/C off! And that’s just the start! Not normally a.complainer, but this place was bad!

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 6, 2021 by GM

Dear Anonymous, Thank you for sharing your feedback. I was disappointed to hear of the frustration you experienced stemming from our construction; please forgive us during this time of renovation. Your patience is appreciated as we update and improve our hotel. As our valued guest, I hope that you will return and see our highly anticipated results! Sincerely, Guy Lavallee General Manager

1 out of 5
There was a middle eastern wedding in the middle of the plaza no one told us about.it was horrible very loud beating drums yelling and screaming for 3 hours front desk would not answer the phone I even tried to call like I wanted to rent a room no answer going to call corporate for the owner of the hotel .water ran all night in the shower and the sink leaked water all over the floor when it was on absolutely horrible

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by GM

Dear Traveler, We are very sorry that you experienced a maintenance issue and that noise pollution from an event in the hotel interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Guy Lavallee General manager

1 out of 5
I like that the room was spacious but the furniture is old it need to be renovated everything need to go

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 26, 2021 by GM

Dear Anonymous, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Guy Lavallee General Manager

4 out of 5
Nice property, just a little dated. I would stay there again for the price I paid.

Posted by on Mar 25, 2021

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Comment from Hotel Management

May 3, 2021 by GM

Dear Anonymous, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Sincerely, Guy Lavallee General Manager

About the Embassy Suites by Hilton Tampa USF Near Busch Gardens

Location 3705 Spectrum Blvd, Tampa, FL 33612

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Dining venue(s)

Property Features

As a guest of Embassy Suites by Hilton Tampa USF Near Busch Gardens, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 18,000 square feet (2 square meters). Multilingual staff, gift shops/newsstands, and a garden are also featured at Embassy Suites by Hilton Tampa USF Near Busch Gardens. For a fee, parking is available. This 3.5-star Tampa hotel is smoke free.

  • 247 guestrooms or units
  • 8 levels
  • 18,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Tampa USF Near Busch Gardens offers 247 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Tampa USF Near Busch Gardens has a restaurant serving breakfast only.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 9:00 AM and 1:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Busch Gardens Embassy Suites
  • Embassy Suites Busch Gardens Hotel
  • Embassy Suites Hotel Busch Gardens
  • Embassy Busch Gardens Suites
  • Embassy Suites Tampa
  • Tampa Embassy Suites
  • Embassy Suites Busch Gardens
  • Embassy Suites Hilton Tampa USF Busch Gardens Hotel
  • Embassy Suites Hilton USF Hotel
  • Embassy Suites Hilton Tampa USF Busch Gardens
  • Embassy Suites Hilton USF
  • Embassy Suites by Hilton Tampa USF Near Busch Gardens Hotel
  • Embassy Suites by Hilton Tampa USF Near Busch Gardens Tampa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.