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"Hard to check in poor signage. Told by security better place to park to help prevent theft. “Pet friendly,” but you have to walk through casino to get ... " More

By a verified traveler on Sat 19 Nov 2022

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Hotel Description

3-star hotel near Emerald Queen Casino

Heart of Fife

Within 6 miles (10 km) of this Fife hotel, you'll find Emerald Queen Casino and Wild Waves Theme and Water Park. Tacoma Dome and LeMay Car Museum are also within 6 miles (10 km).

Casino, fitness center

This smoke-free hotel features a casino, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the 4 conference rooms, laundry service, and free valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and a casino shuttle.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Feb 6 - Feb 7

Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Emerald Queen Hotel & Casino ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Emerald Queen Hotel & Casino

Everyone (11) Couples (3) Family (1) Other (1)
4 out of 5
Hard to check in poor signage. Told by security better place to park to help prevent theft. “Pet friendly,” but you have to walk through casino to get to check in and elevator to rooms.

Posted by on Nov 19, 2022

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Comment from Hotel Management

Nov 19, 2022 by Hotel Management

Thank you for taking the time to tell us about your stay. Feedback from our guests is very important to us. We hope we will see you in the future. Regards, Hotel Management

5 out of 5

Posted by , from SALEM on Aug 30, 2022

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Comment from Hotel Management

Jan 7, 2023 by Hotel Management

Hello David , Thank you for taking the time to rate your stay with us. Regards, Hotel Management

4 out of 5
good central location. very noisey

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 15, 2022 by Hotel Management

Dear Dan, Thank you for taking the time to review your resent stay at our hotel. Your feedback is extremely valuable to us and your input in regards to our website helps with our ongoing efforts to provide excellent customer service. Regards, Hotel Management

5 out of 5
WE DID NOT LIKE HOW SMOKY THE SMOKING SECTION WAS AND HOW WE COULD SMELL SMOKE IN OUR ROOM.

Posted by , from Portland on May 18, 2022

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Comment from Hotel Management

Jun 11, 2022 by Hotel Management

Dear Monica, We appreciate your feedback. We do apologize it seems we did not meet your expectations. We hope you will come and visit us again. Regards, Hotel Management

5 out of 5
Detereorated

Posted by on Feb 22, 2022

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Comment from Hotel Management

Feb 23, 2022 by EQC

Hello Lorena, Thank you for taking the time to rate your stay with us. We hope you will come visit us again in the future. Regards, Hotel Management

5 out of 5

Posted by on Feb 21, 2022

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Comment from Hotel Management

Jun 11, 2022 by Hotel Management

Hello Melinda, Thank you for taking the time to rate your stay with us. Regards, Hotel Management

5 out of 5
We thought the whole visit was great. Everyone was super friendly.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 14, 2019 by EQC

Dear Traveler, Thank you for taking the time to rate your stay with us. We are pleased you enjoyed yourself. We hope you will visit us again soon. Regards, Hotel Management

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by EQC

Dear Traveler, We appreciate you taking the time to rate your stay with us. We hope you will visit us again soon. Regards, Hotel management

5 out of 5
Great experience. Clean and huge room! Would stay again for sure

Posted by , from Olympia, US on Apr 6, 2019

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Comment from Hotel Management

Apr 8, 2019 by EQC

Dear Anna, Thank you for your positive comments and for the perfect rating. We are so glad you enjoyed your stay with us! We hope your next stay is just around the corner. Regards, Hotel Management

1 out of 5
The hotel staff were nice but over all it was a dirty place; people, room, area.

Posted by , from fife,washington on Jul 3, 2017

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Comment from Hotel Management

Jul 11, 2017 by EQC

We are sorry you were unhappy- Thank you for your feedback.

About the Emerald Queen Hotel & Casino

Location 5700 Pacific Highway East, Fife, WA 98424

Renovations + Closures

The following facilities or services will be unavailable from January 23 2023 to January 24 2023 (dates subject to change):

  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Casino/Gaming facilities
  • Daily housekeeping
  • Fitness facilities
  • Meeting facilities
  • Parking area
  • Shuttle services

Property Features

Emerald Queen Hotel & Casino offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 5603 square feet (521 square meters) and includes a conference center. A casino, a nightclub, and tour/ticket assistance are also featured at the business-friendly Emerald Queen Hotel & Casino. Self parking and valet parking are free. This 3-star Fife hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 3 bars or lounges
  • 5603 sq ft of conference space
  • 521 sq m of conference space
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Tacoma Station (5.7 km / 3.5 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Emerald Queen Hotel & Casino offers 103 accommodations with safes and coffee/tea makers. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Emerald Queen Hotel & Casino has 3 restaurants serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Queen
  • Emerald Queen Fife
  • Emerald Queen Hotel & Casino
  • Emerald Queen Hotel & Casino Fife
  • Emerald Queen Hotel And Casino
  • Emerald Queen Hotel Fife
  • Emerald Queen Hotel Casino Fife
  • Emerald Queen Hotel Casino
  • Emerald Queen Casino Fife
  • Emerald Queen Casino
  • Emerald Queen & Casino Fife
  • Emerald Queen Hotel & Casino Fife
  • Emerald Queen Hotel & Casino Hotel
  • Emerald Queen Hotel & Casino Hotel Fife

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.