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Shangri-La Sydney

Property class: 5 and above
5-star luxury hotel near The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Creator video - submitted by Volha’s Travel Vault
Exterior
Separate tub and shower, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Circular Quay
    ‪10 min walk‬
  • Place, Sydney Opera House
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Barangaroo City King

Deluxe Barangaroo City King | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Barangaroo City King

9.0 out of 10
Wonderful
(124 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Barangaroo City)

Deluxe Room, 2 Twin Beds (Barangaroo City) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds (Barangaroo City)

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(28 reviews)
  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(124 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Opera House, 2 Twin Beds, City View

Deluxe Opera House, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Barangaroo Harbour 1 King (High Floor)

Executive Barangaroo Harbour 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(62 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Barangaroo 2 Double Beds (High Floor)

Executive Barangaroo 2 Double Beds (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Barangaroo 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Sydney Harbour 2 Double Beds (High Floor)

Executive Sydney Harbour 2 Double Beds (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Opera House City 1 King (High Floor)

Executive Opera House City 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(100 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Opera House City 2 Double Beds (High Floor)

Executive Opera House City 2 Double Beds (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour 1 King (High Floor)

Executive Sydney Harbour 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(49 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Bridge Suite 1 King, Club Lounge Access

Harbour Bridge Suite 1 King, Club Lounge Access | Living area | 40-inch TV with digital channels

Harbour Bridge Suite 1 King, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Harbour Bridge King Room

8.0 out of 10
Very good
(7 reviews)
  • Harbor view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Opera House City 1 King, Club Lounge Access (High Floor)

Horizon Opera House City 1 King, Club Lounge Access (High Floor) | View from room

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, Club Lounge Access (High Floor)

Ambassador Suite, Club Lounge Access (High Floor) | View from room

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

Horizon Spa Suite 1 King, Club Lounge Access (High Floor) | View from room

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

Horizon Tower Suite 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite, Club Lounge Access (High Floor)

Governor Suite, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club Lounge Access (High Floor)

Presidential Suite, Club Lounge Access (High Floor) | Living area | 40-inch TV with digital channels

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Club Lounge Access (High Floor)

Royal Suite, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Sydney Harbour 1 King (High Floor)

Grand Premier Sydney Harbour 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Sydney

The Rocks stay.A stay at this The Rocks hotel places you steps from The Big Dig Archaeology Education Centre and within a 5-minute walk of Museum of Contemporary Art. The Rocks Markets and Sydney Observatory are also within half a mile (1 km).

What's nearby

  • Museum of Contemporary Art - 3 min walk - 0.2 miles
  • The Rocks Markets - 5 min walk - 0.3 miles
  • Overseas Passenger Terminal - 7 min walk - 0.4 miles
  • Circular Quay - 10 min walk - 0.6 miles
  • Sydney Opera House - 16 min walk - 0.9 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Fortune of War - ‬5 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Maybe Sammy - ‬2 min walk
  • ‪Brew Cafe - ‬3 min walk

About this property

Shangri-La Sydney

5-star luxury hotel near The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20450 square feet (1900 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Shangri-La Sydney. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • Meeting rooms
  • 20450 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Chi The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

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4.8 out of 5, Exceptional, 2,149 reviews
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The price is $240
May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

How close is Shangri-La Sydney to the airport?

Shangri-La Sydney is 10.8 mi (26-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Sydney?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on May 10, 2026 start from $204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Sydney have an airport shuttle?

Airport shuttle services are not available at Shangri-La Sydney.

How close is Shangri-La Sydney to the beach?

This hotel is 6.2 mi (32-min drive) from Bondi Beach and 6.5 mi (26-min drive) from Coogee Beach. Don't forget your sunscreen!

Does Shangri-La Sydney offer free breakfast?

Free breakfast isn’t offered at Shangri-La Sydney, but buffet breakfast is offered for a fee of between AUD 52 and 67 for adults, AUD 25 and 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Shangri-La Sydney?

No, there is no casino at this hotel, but Star Casino (4-min drive) is nearby.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

Is there free parking at Shangri-La Sydney?

Free parking is not available at this hotel. Valet parking is available for AUD 105 per day.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Shangri-La Sydney have a restaurant?

Yes, there are 2 restaurants on site.

Does Shangri-La Sydney have a spa?

Pamper yourself with a day at Chi The Spa, where you can enjoy hot stone massages, body treatments, and aromatherapy.

How close is Shangri-La Sydney to downtown Sydney?

Shangri-La Sydney is 0.5 mi away from Sydney.

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1853 out of 2572 reviews
Rating 8 - Good. 414 out of 2572 reviews
Rating 6 - Okay. 174 out of 2572 reviews
Rating 4 - Poor. 77 out of 2572 reviews
Rating 2 - Terrible. 54 out of 2572 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

8/10 Good

Rohan, Dallas

Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
The staff at check in were so lovely and the gentleman who was training staff was full of surprises for us and our family (2 rooms) ensuring their Christmas present was extra special. Thank you once again for making it a memorable experience!
Stayed 2 nights in Jan 2026

10/10 Excellent

Mzi

Liked: Cleanliness, staff & service, amenities
Excellent service and even got a very random free upgrade to an Executive Suite! Thanks for the hospitality, hard to come by these days.
Stayed 1 night in Dec 2025

8/10 Good

Parvin

Liked: Property conditions & facilities
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

ANTHONY

Stayed 5 nights in Dec 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Shangri- La, wonderful staff, all very helpful and service was prompt. The rooms were spacious and comfortable, really clean, everything you need at your fingertips. The Horizon Lounge was a highlight along with the food and views! Can’t beat the views .. perfect. Will definitely be back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from multiple locations. Beautiful rooms, exceptional staff. We stayed for three days and would have stayed longer had we the time. All round 10/10
Stayed 3 nights in Jan 2026

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities
Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint
Stayed 1 night in Jan 2026

10/10 Excellent

Wilfred, Kent

Stayed 5 nights in Dec 2025

10/10 Excellent

robert

Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Stayed 3 nights in Dec 2025

10/10 Excellent

Fern C.

Stayed 4 nights in Dec 2025

10/10 Excellent

Varinder

Stayed 1 night in Dec 2025

10/10 Excellent

JOHN

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel in great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

rojin

Liked: Cleanliness, staff & service, amenities
Clean room however they forgot to do room service one of the days
Stayed 6 nights in Dec 2025

10/10 Excellent

Diahann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Stayed 1 night in Jan 2026

10/10 Excellent

Luke

Traveled with partner
Liked: Amenities
Only negative was that the rooms got made up very late in the day even after asking
Stayed 3 nights in Dec 2025

10/10 Excellent

Fernando, Brighton Le Sands

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2025

8/10 Good

Khrystyna

Business traveler
Liked: Cleanliness, property conditions & facilities
Room view over Sydney harbour over opera house
Stayed 1 night in Dec 2025

10/10 Excellent

Jaedo

Clean
Stayed 1 night in Dec 2025

2/10 Terrible

Cleo

Traveled with partner
Liked: Amenities
Check out, referred us to ground checkout because we had cash deposit bond, couldn’t bother to go down & get the cash up for us. Club lounge afternoon tea should be ashamed, canapés just rabbit food on 2 counters, dry pizza, fried anchovy ravioli were so bad, barramundi pie- mainly sauces, club breakfast also poor. Club lounge 1/10. Cafe Mix 10/10, club checkin/out 1/10. Never return, 2019 was fabulous
Stayed 3 nights in Dec 2025

6/10 Okay

jun

Liked: Staff & service
Stayed 1 night in Dec 2025