Shangri-La Sydney

5.0 star property
Spa hotel near The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
Exterior
View from room
Separate tub and shower, free toiletries, hair dryer, bathrobes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪9 min walk‬
  • Place, Sydney Opera House
    ‪12 min walk‬
  • Place, Sydney Harbour Bridge
    ‪12 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(111 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

9.0 out of 10
Wonderful
(79 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

9.8 out of 10
Exceptional
(17 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

9.2 out of 10
Wonderful
(26 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

9.4 out of 10
Exceptional
(21 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

9.8 out of 10
Exceptional
(19 reviews)
  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

9.0 out of 10
Wonderful
(51 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Club Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Club Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Club Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(39 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.8 out of 10
Excellent
(5 reviews)
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

8.8 out of 10
Excellent
(3 reviews)
  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

9.2 out of 10
Wonderful
(24 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

9.2 out of 10
Wonderful
(112 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

8.8 out of 10
Excellent
(28 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(23 reviews)
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

9.4 out of 10
Exceptional
(19 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2

Executive Sydney Harbour King Room

  • Sleeps 3

Grand Premier Sydney Harbour Room

  • Sleeps 3

Premier Harbour Bridge Room

  • Sleeps 3

Horizon Club Sydney Harbour Room

  • Sleeps 3

Deluxe Harbour Bridge King Room

  • Sleeps 3

Horizon Club Opera House City Room

  • Sleeps 3

Horizon Club Spa Suite

  • Sleeps 3

Deluxe Opera House City View Twin Room

  • Sleeps 2

Executive Sydney Harbour Suite

  • Sleeps 3

Horizon Club Sydney Harbour Suite

  • Sleeps 3

Deluxe Opera House City View King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 2

Horizon Club Darling Harbour Room

  • Sleeps 3

Deluxe Darling Harbour Twin Room

  • Sleeps 2

Executive Opera House City View King Room

  • Sleeps 3

Deluxe Darling Harbour King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Harbour Bridge Suite

  • Sleeps 3

Deluxe Harbour Bridge Twin Room

  • Sleeps 2

Executive Sydney Harbour Twin Room

  • Sleeps 2

Horizon Club Tower Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 2

Executive Darling Harbour King Room

  • Sleeps 3

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3

The Governor Suite

  • Sleeps 2

Executive Darling Harbour Twin Room

  • Sleeps 2

Deluxe Harbour Bridge Room

  • Sleeps 2

Deluxe Opera House City View Room

  • Sleeps 2

Executive Opera House City View Room

  • Sleeps 2

Executive Darling Harbour Room

  • Sleeps 2

Royal Suite

  • Sleeps 2

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About the neighborhood

Sydney

The Rocks stay.You'll be steps from The Big Dig Archaeology Education Centre and within a 10-minute walk of Museum of Contemporary Art with a stay at this The Rocks hotel. The Rocks Markets and Sydney Observatory are also within half a mile (1 km).

What's nearby

  • The Rocks Markets - 5 min walk - 0.3 miles
  • Circular Quay - 9 min walk - 0.6 miles
  • Sydney Opera House - 12 min walk - 0.7 miles
  • Sydney Harbour Bridge - 12 min walk - 0.7 miles
  • Sydney Tower Eye - 14 min walk - 0.8 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬3 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Dutch Smuggler - ‬3 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Harts Pub - ‬1 min walk

About this property

Shangri-La Sydney

Spa hotel near The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 20451 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to September 24 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

How close is Shangri-La Sydney to the airport?

Shangri-La Sydney is 10.8 mi (24-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Sydney?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Oct 12, 2025 start from $189.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Sydney have an airport shuttle?

Airport shuttle services are not available at Shangri-La Sydney.

How close is Shangri-La Sydney to the beach?

This hotel is 6.2 mi (30-min drive) from Bondi Beach and 6.3 mi (24-min drive) from Coogee Beach. Don't forget your sunscreen!

Does Shangri-La Sydney offer free breakfast?

Free breakfast isn’t offered at Shangri-La Sydney, but buffet breakfast is offered for a fee of between AUD 52 and 67 for adults, AUD 25 and 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Shangri-La Sydney?

No, there is no casino at this hotel, but Star Casino (5-min drive) is nearby.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

Is there free parking at Shangri-La Sydney?

Free parking is not available at this hotel. Valet parking is available for AUD 105 per day.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney features an indoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.The pool will be unavailable from September 24 2025 to September 24 2025 (dates subject to change).

Does Shangri-La Sydney have a restaurant?

Yes, there are 2 restaurants on site.

Does Shangri-La Sydney have a spa?

This hotel has a spa, which features prenatal massages, body wraps, and body treatments.

How close is Shangri-La Sydney to downtown Sydney?

Shangri-La Sydney is 0.4 mi away from Sydney.

Shangri-La Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1668 out of 2407 reviews
Rating 8 - Good. 410 out of 2407 reviews
Rating 6 - Okay. 174 out of 2407 reviews
Rating 4 - Poor. 88 out of 2407 reviews
Rating 2 - Terrible. 67 out of 2407 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Demi

Extremely disappointed, not worthy of 5 star

This didn’t feel like a 5 star hotel. Everything was outdated, the walk to the lobby was up 3 flights of stairs and looked shabby with a pub out front and people smoking all hours of the day. No one to open the doors, to help with luggage (good luck if you have a big suitcase). Check in was a long wait in a chaotic, hot, sad lobby. The only nice aspect was the appearance of the room and even that was marred by the paper thin walls where we could hear Bollywood music from someone’s TV all through the night while trying to sleep. The pool and spa area need a serious refurb, as do the floors. It’s more expensive than most of the 5 star hotels in Sydney and really did not live up to the Shangri-La name. I was extremely disappointed.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the views and the staff were amazing..we'll definitely be coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely business stay over

I really enjoyed my business stay at the Shangri-La Sydney. I was particularly impressed with the cleanliness and friendliness of the team there, it made for a very enjoyable stay
Stayed 3 nights in Jun 2025

8/10 Good

Kristen

Stayed 2 nights in Jun 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, property conditions & facilities
Enjoyed stay blu bar a highlight with its views
Stayed 1 night in Jun 2025

10/10 Excellent

Larina

Stayed 1 night in Jun 2025

10/10 Excellent

Kerrie

Traveled with partner
Amazing. I can’t fault it! Perfect location, attentive service, beautiful rooms. We felt spoilt staying here for our anniversary .
Stayed 3 nights in Jun 2025

10/10 Excellent

Anita

Stayed 3 nights in Jun 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, was just so central to everything we wanted to do and staff so very pkeasant and super helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

MIKHAIL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would definitely come back
Stayed 1 night in Jun 2025

8/10 Good

An

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Ekaterina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I could not recommend more to stay at this hotel. From the moment we walk in, the service and atmosphere were fabulous . We booked a room which included Horizon Club acces. That's was the best decision. The food in the lounge was sufficient for us to skip going outside (while it was windy and freezing) and complementary alchocol during the evening session was a surprise to us. The breakfast was stunning , so as the view from the lounge and the room. As we were celebration a birthday they had delivered a delicious mini cake to our room . We will definetly be back . Can even think of one thing we would complaint or not liked there . Everything was at the highest level .
Birthday cake
Horizon Club - Shangri la's lounge
Evening drink menu at the lounge
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew, Newport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the Opera House and Harbour Bridge
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Guidelines regarding dress code should be made clear to guests, in breakfast/dinning areas! Too casual and sloppy for a 5 star hotel! Guests still with pijamas on and slippers in the breakfast area.. not a good view😩
Stayed 2 nights in Jun 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Literally perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Gaudioso Jr, Claremont Meadows

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staffs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Max

Stayed 2 nights in Jun 2025

8/10 Good

Hannah, portland

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarthak

Stayed 1 night in Jun 2025

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for Vivid! We booked a room with Club Lounge access, which was excellent. From check-in to check-out was superb.
Stayed 1 night in Jun 2025

10/10 Excellent

dolly

Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay in sydney and the views are amazing
Stayed 2 nights in Jun 2025