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Mercure Sydney Parramatta

4.5 star property
Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse

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Photo gallery for Mercure Sydney Parramatta

Front of property - evening/night
Breakfast, lunch and dinner served
Lobby
Outdoor pool, sun loungers
Superior King Room | In-room safe, individually furnished, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Place, Accor Stadium
    ‪6 min drive‬
  • Place, Qudos Bank Arena
    ‪6 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior King Room

In-room safe, individually furnished, desk, laptop workspace

Superior King Room

7.6 out of 10
Good
(4 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Suite

Executive Spa Suite | In-room safe, individually furnished, desk, laptop workspace

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Sydney

Rosehill stay.A stay at this Rosehill hotel places you within half a mile (1 km) of Rosehill Gardens Racecourse and 3 miles (5 km) of Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 miles (10 km).

What's nearby

  • Rosehill Gardens Racecourse - 5 min walk - 0.3 miles
  • Westmead Hospital - 6 min drive - 2.9 miles
  • Accor Stadium - 6 min drive - 4.1 miles
  • Qudos Bank Arena - 6 min drive - 4.1 miles
  • Sydney Showground - 7 min drive - 4.3 miles

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Meraki Merchants - ‬13 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Piccolo Me - ‬18 min walk
  • ‪Hunter And Barrel - ‬14 min walk
  • ‪5 Loaves Cafe - ‬8 min walk

About this property

Mercure Sydney Parramatta

Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse
Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1431 square feet (133 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Novotel Sydney Parramatta
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 1,000 reviews
$116 nightly
The price is $128
Nov 16 - Nov 17
Total with taxes and fees
Novotel Sydney Parramatta

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 17 065 560 885

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

How close is Mercure Sydney Parramatta to the airport?

Mercure Sydney Parramatta is 15.5 mi (31-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Sydney Parramatta?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on Nov 16, 2025 start from $111.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Sydney Parramatta have an airport shuttle?

Airport shuttle services are not available at Mercure Sydney Parramatta.

Does Mercure Sydney Parramatta offer free breakfast?

Mercure Sydney Parramatta does not offer free breakfast.

Is there a casino at Mercure Sydney Parramatta?

No, there is no casino at this hotel, but Star Casino (19-min drive) is nearby.

What time is check-in at Mercure Sydney Parramatta?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Mercure Sydney Parramatta?

Free parking is not available at this hotel. Self parking is available for AUD 20 per night.

Does Mercure Sydney Parramatta have a pool?

Mercure Sydney Parramatta features an outdoor pool.

Does Mercure Sydney Parramatta have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Sydney Parramatta have a spa?

There are no spa services available at this hotel.

How close is Mercure Sydney Parramatta to downtown Sydney?

Mercure Sydney Parramatta is 11.3 mi away from Sydney.

Reviews

Mercure Sydney Parramatta Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Great staff . Friendly
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Stayed 1 night in Jul 2025

6/10 Okay

Gautham

Disliked: Property conditions & facilities
Not upto accor standards or 4* accommodation, also utensils not cleaned properly or too old for breakfast
Stayed 3 nights in Jul 2025

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness
On the advertising it says pay films but that’s not true and I can’t even control the air conditioner as it lock. Other than that everything was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald, Minto

Stayed 6 nights in Apr 2025

8/10 Good

Peter

Traveled with family
Stayed 2 nights in Jun 2025

8/10 Good

yvonne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We missed the horse in the foyer. We could use some breakfast bowls & cutlery in the room. We like having the fridge. We love the room size & location.
Sunrise from the bed.
Alfred St bridge.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristian

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Upgraded to another room. Clean, friendly environment.will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good business hotel
Stayed 1 night in May 2025

4/10 Poor

Sioun

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tok

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in May 2025

6/10 Okay

Oriella

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room had just been touched up with paint and still had the industrial heater in the room - the smell was horrible. Add to this the extremely outdated facilities and threadbare carpet it was not a great stay. Front office tried to help but were not even able to provide an invoice on checking out!
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, comfortable, clean & good breakfast, although probably due for a bit of an upgrade in the near future
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed comfy, bathroom excellent. Staff were welcoming Would highly recommend hotel
Stayed 1 night in May 2025

6/10 Okay

Deanna

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Cleaners need some training

Check in was easy and hassle free, it is unfortunate that the rooms are not maintained or cleaned well. Calcium build up and mould in shower, dust caked between skirting board and carpet. I’m not sure how hard it is to use a crevice attachment on the vacuum unit. Poor job from the cleaners that’s for sure.
Stayed 1 night in May 2025

10/10 Excellent

DIno

Stayed 2 nights in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Stayed 2 nights in May 2025

8/10 Good

Pasquale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Here Again

Stayed 2 nights in May 2025

10/10 Excellent

Ben

Stayed 1 night in Apr 2025

4/10 Poor

Russell

Liked: Cleanliness
Disliked: Property conditions & facilities
Wet brown patch in the bathroom ceiling. Scrunched up plastic shower curtain. Really run down
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Business traveler

Horrible n that's just the start.

I stayed at this property for 8 nights and was very disappointed with the overall experience. Dirty dishes were left on the floor outside rooms for over 24 hours without being cleaned up, which was quite unhygienic and unpleasant. During my entire stay, the staff never greeted me or offered any kind of welcome, which made the atmosphere feel cold and uninviting. The room itself lacked basic modern features—there was no smart TV, and the Foxtel service was fuzzy and didn’t work properly. I attempted to order room service and called repeatedly for over an hour with no answer. Eventually, I gave up and went across the road to eat. To top it off, the checkout experience was just as impersonal. The staff member at the desk didn’t speak to me at all—she simply handed me the bill with the EFTPOS machine beside it, offering no goodbye or thank you. Overall, the lack of hospitality and poor service made for a disappointing stay. I would not return or recommend this hotel.
Stayed 8 nights in Apr 2025

6/10 Okay

Rohit

Traveled with family
Stayed 2 nights in Apr 2025