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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
4.5-star luxury hotel in Mount Pleasant
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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Business center
Exterior
Interior entrance
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
369 Rockland Rd, Saint John, NB, E2K3W3
  • TD Station
    ‪8 min walk‬
  • Saint John City Market
    ‪13 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(165 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Saint John

Central Saint John getaway .Within a 15-minute walk of this Mount Pleasant hotel, you'll find Saint Joseph's Hospital and Stone Church. Fort Howe and Saint John Arts Centre are also within half a mile (1 km).

What's nearby

  • TD Station - 8 min walk - 0.5 miles
  • Saint John City Market - 13 min walk - 0.7 miles
  • Saint John Trade and Convention Centre - 13 min walk - 0.7 miles
  • Market Square - 13 min walk - 0.7 miles
  • Marco Polo Cruise Terminal - 2 min drive - 1.4 miles

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Saint John Ale House - ‬17 min walk
  • ‪Uncorked Tours & Tastings - ‬13 min walk
  • ‪Dooly's Prince Edward - ‬14 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star luxury hotel in Mount Pleasant
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 7 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Frequently asked questions

How close is Chateau Saint John Trademark Collection by Wyndham to the airport?

Chateau Saint John Trademark Collection by Wyndham is 14.8 mi (17-min drive) away from the Saint John, NB (YSJ) airport, the closest popular airport to the property.

Does Chateau Saint John Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Chateau Saint John Trademark Collection by Wyndham.

How close is Chateau Saint John Trademark Collection by Wyndham to the beach?

This hotel is 5.2 mi (9-min drive) from Dominion Park Beach and 10.5 mi (19-min drive) from Mispec Beach. Don't forget your sunscreen!

Does Chateau Saint John Trademark Collection by Wyndham offer free breakfast?

Chateau Saint John Trademark Collection by Wyndham offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Chateau Saint John Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Chateau Saint John Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: 5 AM.

Is there free parking at Chateau Saint John Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Chateau Saint John Trademark Collection by Wyndham have a pool?

Chateau Saint John Trademark Collection by Wyndham does not have a pool.

Does Chateau Saint John Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Chateau Saint John Trademark Collection by Wyndham to downtown Saint John?

Chateau Saint John Trademark Collection by Wyndham is 0.5 mi away from Saint John.

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1340 out of 1734 reviews
Rating 8 - Good. 306 out of 1734 reviews
Rating 6 - Okay. 58 out of 1734 reviews
Rating 4 - Poor. 11 out of 1734 reviews
Rating 2 - Terrible. 19 out of 1734 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness
The room was comfortable, 5 minute drive to town.
Stayed 1 night in Aug 2025

10/10 Excellent

RICHARD, HOPKINTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Aug 2025

10/10 Excellent

KELLY

Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, helpful with area activities and food recs. Gave me a map and directed to best spots..Also told me when the best times to go. Included breakfast was hot made to order and fresh. Also unexpected free upgrade for my Bday! Older Property isnt located downtown, current construction bit of inconvenience. Helpful staff more than make up for it
Stayed 2 nights in May 2025

10/10 Excellent

Jarrett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Donna, Emerald Park

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Cornell

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I really like this property thought I had a really convenient location everything was excellent the breakfast was good the room was nice and clean the only thing I missed was a swimming pool
Stayed 1 night in Jun 2025

10/10 Excellent

maryam

Stayed 2 nights in May 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, staff was friendly, rooms were hugh, breakfast was great. Man making lattes was a nice touch. Enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

blair

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXELLENT PLACE TO STAY, UNDERGROUND PARKING A BONUS
Stayed 1 night in May 2025

6/10 Okay

Galeeb

Business traveler
Liked: Staff & service
$12 shop credit was not communicated for VIF member with the hotel from Expedia / Hotels.com. It was part of the promotion that was mentioned while booking. Hotel is in desperate need for a renovation or even refresh. Very old carpet in room ( smells bad) and the couch and chair. Very friendly staff at the reception and also notices at the same at breakfast place as I grabbed a cup of coffee. This hotel is not up to the standards compared to their location in Moncton or even Halifax.
Stayed 1 night in May 2025

8/10 Good

Rika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Barbara L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was clean, comfortable, excellent breakfast and friendly employees.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience!
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Good location, friendly staff, comfortable room.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious lobby and rooms. Friendly staff, nice included breakfast. Nice surprise to receive VIP coupon to use at snack shop.
Stayed 1 night in May 2025

10/10 Excellent

kerwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel,friendly staff,clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved our stay here! Property is dated but the room was massive and clean and had everything we needed!
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Charlie Sung Chul

Liked: Cleanliness, amenities, property conditions & facilities
An extra garbage bin in the room and some body lotion would be helpful.
Stayed 1 night in May 2025