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Grand Hotel National

5.0 star property
5-star luxury hotel near Chapel Bridge

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Grand Hotel National

Photo gallery for Grand Hotel National

Front of property
Water view
Front of property
Suite, Lake View (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Restaurant

Overview of Grand Hotel National

Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Restaurant

Check out the area

Map
Haldenstrasse 4, Lucerne, LU, 6006
  • Popular LocationLion Monument7 min walk
  • Popular LocationChapel Bridge10 min walk
  • Popular LocationKKL Lucerne11 min walk
  • AirportZürich (ZRH)56 min drive

Room options

View all photos for Suite, Lake View (Ritz)

Suite, Lake View (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, Lake View (Ritz)

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Lake View (Empire)

Junior Suite, Lake View (Empire) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Lake View (Empire)

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, Lake View

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Lake View

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Lucerne

Heart of Lucerne.Steps from the hotel, you'll find Hofkirche and Grand Casino Lucerne. Lake Side Promenade and Hertensteinstrasse are also within half a mile (1 km).

What's nearby

  • Lion Monument - 7 min walk
  • Lucerne Town Hall - 10 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk
  • Swiss Transportation Museum - 3 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • Grand Casino Luzern - 5 min walk
  • Rebstock Hofstube - 2 min walk
  • Franz - 3 min walk
  • Schiff-Restaurant Wilhelm Tell - 3 min walk
  • Babalas Bar - 5 min walk

About this property

Grand Hotel National

5-star luxury hotel near Chapel Bridge
Grand Hotel National offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1870
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Hotel National offers 41 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harbour of Serenity. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 39 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

How close is Grand Hotel National to the airport?

Grand Hotel National is 42.2 mi (58-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel National?

As of May 4, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel National on May 19, 2024 start from $383.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel National have an airport shuttle?

Grand Hotel National offers an airport shuttle 24 hours a day, on request, for a charge of CHF 360 per vehicle, one way.

How close is Grand Hotel National to the beach?

This hotel is 11.4 mi (19-min drive) from Seebad Eich.

Does Grand Hotel National offer free breakfast?

Free breakfast isn’t provided at Grand Hotel National, but buffet breakfast is offered for a fee of CHF 39 per person. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Grand Hotel National?

No, there is no casino at this hotel, but Grand Casino Lucerne (2-min walk) is nearby.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Grand Hotel National?

Free parking is not available at this hotel. Self parking is available for CHF 35 per day, and valet parking for CHF 35 per night.

Does Grand Hotel National have a pool?

Grand Hotel National features an indoor pool.

Does Grand Hotel National have a restaurant?

Yes, there are 4 restaurants on site.

Does Grand Hotel National have a spa?

Pamper yourself with a day at Harbour of Serenity, where you can enjoy reflexology, deep-tissue massages, and body treatments.

How close is Grand Hotel National to downtown Lucerne?

Grand Hotel National is 0.4 mi away from Lucerne.

Grand Hotel National Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 524 out of 710 reviews" "
Rating 8 - Good. 120 out of 710 reviews" "
Rating 6 - Okay. 46 out of 710 reviews" "
Rating 4 - Poor. 14 out of 710 reviews" "
Rating 2 - Terrible. 6 out of 710 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels at which I’ve ever had the pleasure of staying. It’s beautiful, has several restaurants if you want to stay on property, the staff is fantastic and the location is perfect for walking everywhere you’d want to go in Lucerne. Highly recommend!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to downtown but not so close that it's too busy. View is amazing. This is a historic hotel, so the layout is a little dated, but that's part of the fun. Room was fantastic. We didn't go to the restaurants/bar that often but when we did they were good. By far the highlight is the staff who are very friendly and helpful. They gave us great tips on where to visit and how to do things. This was important since it was our first trip to Switzerland. If/when we go back to Lucerne we will definitely stay here again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a top notch stay this time
A short stay again and mostly top notch. Two areas that were not include pop music played by the Brasserie that could be heard from my room above and notably smaller breakfast selection.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Medhat, Niles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very clean, pleasant staff. Spacious room. Cigar lounge.
Stayed 3 nights in Dec 2023

4/10 Poor

Courtney, Woodstock

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
What an overpriced hotel!! We had a lake view room - that we paid for! We ended up with a horrible small room with no view. They did nothing to make up for having to move to that kind of room. The room was on the other side of the hotel and if we left our room key wouldn’t open the main door!!! They acted like they were doing us a favor. You could clearly tell that room was never used because the water came out brown. You know when the pipes haven’t been used in awhile. Plus there was a company Christmas party and it was so loud. Because of this company party there was no room service or anything!!! We were able to Get a bottle of wine. When we checked out they charged us like 90 Francs for a bottle of wine that was 19.99 at the wine shop across the street. He even had the nerve to tell me he sent us the cheapest bottle they had. I kid you not he said that to me. Highly disappointed in the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Lara, Kensington London

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely experience from checking in to checking out. The staff were so friendly and helpful. The area around the hotel was lovely. Within walking distance to the town. Would definitely recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

Stayed 5 nights in Oct 2023

10/10 Excellent

ANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ,beautiful view
Stayed 2 nights in Oct 2023