Holiday Inn Express London-Epsom Downs, an IHG Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Restricted number of spaces per unit
• Number of spaces per unit - 1
• Comprehensive food waste policy
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Property does not follow sanitization practices of any association
• Staffed front desk
• Children stay free - maximum age 17
• Guests are not provided with hand sanitizer
• Social distancing measures are not in place
• Contactless check-in is available
• No rollaway/extra beds available
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• LGBTQ friendly
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Children stay free
• Parking height restrictions apply
• Individually-wrapped food options are not available
• Number of children who can stay free - 2
• Debit cards
• No gap period between guest stays