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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel near Chessington World of Adventures in Epsom

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Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Exterior
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets
Daily to-go breakfast (GBP 7.95 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Place, Hobbledown
    ‪6 min drive‬
  • Place, Epsom Downs Racecourse
    ‪6 min drive‬
  • Place, Chessington World of Adventures
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2

About the neighborhood

Epsom

In Epsom .Within 6 miles (10 km) of this Epsom hotel, you'll find Chessington World of Adventures and Thames River. Epsom Downs Racecourse and Richmond Park are also within 6 miles (10 km).

What's nearby

  • Hobbledown - 6 min drive - 2.5 miles
  • Epsom Downs Racecourse - 6 min drive - 3.4 miles
  • Chessington World of Adventures - 8 min drive - 3.5 miles
  • Hampton Court Palace - 13 min drive - 8.3 miles
  • Wimbledon Tennis Club - 15 min drive - 6.3 miles

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Surrey Palace - ‬6 min walk
  • ‪Dastaan - ‬10 min walk
  • ‪Taste of Bengal - ‬15 min walk
  • ‪The Queen Adelaide - ‬8 min walk
  • ‪Legend Kebab Centre - ‬5 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel near Chessington World of Adventures in Epsom
Orchid Epsom, Sure Hotel Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Similar properties

Free daily full breakfast
Holiday Inn Express London-Epsom Downs by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 936 reviews
$73 nightly
The price is $88
Nov 27 - Nov 28
Total with taxes and fees
Holiday Inn Express London-Epsom Downs by IHG

Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and mobile payments. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

How close is Orchid Epsom, Sure Hotel Collection by Best Western to the airport?

Orchid Epsom, Sure Hotel Collection by Best Western is 26.9 mi (48-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Orchid Epsom, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Orchid Epsom, Sure Hotel Collection by Best Western.

Does Orchid Epsom, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at Orchid Epsom, Sure Hotel Collection by Best Western, but to-go breakfast is offered for a fee of GBP 7.95 for adults and GBP 7.95 for children. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Orchid Epsom, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 10 (subject to availability).

Is there free parking at Orchid Epsom, Sure Hotel Collection by Best Western?

This hotel offers free self parking.

Does Orchid Epsom, Sure Hotel Collection by Best Western have a pool?

Orchid Epsom, Sure Hotel Collection by Best Western does not have a pool.

Does Orchid Epsom, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Orchid Epsom, Sure Hotel Collection by Best Western to downtown Epsom?

Orchid Epsom, Sure Hotel Collection by Best Western is 2 mi away from Epsom.

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 176 reviews
Rating 8 - Good. 57 out of 176 reviews
Rating 6 - Okay. 35 out of 176 reviews
Rating 4 - Poor. 9 out of 176 reviews
Rating 2 - Terrible. 10 out of 176 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and comfortable

Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort

Comfortable enough

Quick check in Comfy bed Bathroom dated, TV small
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
I think it was ok for the price .. could do with a refurb as it’s a bit tired and the bathroom floor was a little spongy
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025

8/10 Good

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

The staff were warm, friendly and accommodating. The room was clean and very comfortable. The bath could do with re-lining but the shower was perfectly fine.
Stayed 4 nights in Jul 2025

8/10 Good

Rhodri

Traveled with family
Liked: Cleanliness
Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.
Stayed 2 nights in Jun 2025

8/10 Good

Neil, Sarnia

Liked: Cleanliness, staff & service, property conditions & facilities
The venue is located on a main thoroughfare and adjacent to a restaurant. The room was clean and the bathroom appeared to recently updated. There was plenty of room for up to four occupants, including a couch. The included breakfast was reasonable. Staff were quite accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

George

Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay again

It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025

4/10 Poor

John

Stayed 2 nights in May 2025

6/10 Okay

Derek

Liked: Staff & service, room comfort
Staff good but room needed update taps very difficult to turn off plug did not work correctly, shower gel bottle did not work. Moved the furniture to watch tv lots of dirt underneath and noise from the store room next to our room.
Stayed 5 nights in May 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025

8/10 Good

Keith

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Amazing customer service!

Very dated hotel, could do with refurbishing, although the new shower was fabulous!! Excellent customer service experience! Nothing was too much trouble.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Stayed 1 night in Apr 2025

8/10 Good

Cherie

Traveled with family
Liked: Cleanliness, staff & service
Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not? I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered). Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression! Cleaning: great job by cleaner - but chairs and furnishings very stained. Otherwise friendly and reasonable standard.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

8/10 Good

Jackie

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Stayed 1 night in Mar 2025