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Holiday Inn London - Sutton by IHG

4.0 star property
4-star eco-certified hotel in Sutton West

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton by IHG

Exterior
1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Fitness facility
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Wimbledon Tennis Club
    ‪15 min drive‬
  • Chessington World of Adventures
    ‪16 min drive‬
  • Hampton Court Palace
    ‪20 min drive‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Premium Room, 1 Queen Bed (High Floor)

  • 238 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room

  • 238 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 King Bed, Corner

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Sutton

Heart of Sutton.Your stay at this Sutton West hotel places you within 6 miles (10 km) of Epsom Downs Racecourse and Wimbledon Tennis Club. Chessington World of Adventures and Hampton Court Palace are within 9 miles (15 km).

What's nearby

  • Wimbledon Tennis Club - 15 min drive - 6.3 miles
  • Chessington World of Adventures - 16 min drive - 7.0 miles
  • Hampton Court Palace - 20 min drive - 11.1 miles
  • Hyde Park - 28 min drive - 11.6 miles
  • Buckingham Palace - 30 min drive - 11.9 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬6 min walk
  • ‪Nando's - ‬7 min walk

About this property

Holiday Inn London - Sutton by IHG

4-star eco-certified hotel in Sutton West
Holiday Inn London - Sutton by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. A children's pool, a hot tub, and a sauna are also featured at the eco-certified Holiday Inn London - Sutton by IHG. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukrainian

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Exterior

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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

How close is Holiday Inn London - Sutton by IHG to the airport?

Holiday Inn London - Sutton by IHG is 39.7 mi (66-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Sutton by IHG?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton by IHG on Jun 22, 2025 start from $97.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Sutton by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Sutton by IHG.

Does Holiday Inn London - Sutton by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Sutton by IHG, but to-go breakfast is offered for a fee of GBP 12 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Holiday Inn London - Sutton by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Sutton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn London - Sutton by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 15 per day.

Does Holiday Inn London - Sutton by IHG have a pool?

Holiday Inn London - Sutton by IHG features an indoor pool and a children's pool.

Does Holiday Inn London - Sutton by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn London - Sutton by IHG have a spa?

Pamper yourself with a day at Spirit Health Club, where you can enjoy body treatments, mani/pedis, and facials.

How close is Holiday Inn London - Sutton by IHG to downtown Sutton?

Holiday Inn London - Sutton by IHG is 1 mi away from Sutton.

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 375 out of 909 reviews
Rating 8 - Good. 345 out of 909 reviews
Rating 6 - Okay. 110 out of 909 reviews
Rating 4 - Poor. 50 out of 909 reviews
Rating 2 - Terrible. 29 out of 909 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Very nice. Gave me early check in breakfast good value at £12. Rooms need an upgrade tough everything a bit tired now.
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 4 nights in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

NOT SAFE

Security very bad. I was given a card to get back into the room, because I had left something behind after checking out. The next guests were already in there when I let myself in. We were all appalled. Just glad they were dressed. Imagine a bloke walking in on a lone woman.
Stayed 4 nights in Dec 2024

4/10 Poor

Gareth

Business traveler
Disliked: Property conditions & facilities
Meeting room area between reception and swimming pool was very dirty looked like they hadn’t cleaned up for a couple of days. Room was noisy, double glazing did not cut out the sound from the street
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Suraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly and wonderul staff

Waitering staff within the restaurant are the best thing about this hotel. Huge plaudits to both Summer and Stephen, who accomodated my children and I so much. Very personable and kids loved talking and playing with them. They go that extra mile to make you feel welcome and de-stress. Check in was simple, family room was nice and large, perfect for a family of 4. Pull out bed was a little too springy but fine for a couple of nights stay. Childrens pool was warm and noodles around for the kids to use. Staff, again, were very nice and my expectation was it would be busy but it wasn't. This meant we could spend time in the pool without much interruption. Didnt try the hot tub and sauna but looked like guests were having a good time. Kids dinner selection for vegetarians is limited to two dishes so could be expanded to include pizzas and a veg burger. Ice cream was delicious! Overall, a brilliant stay and will be coming back in the summer!
Stayed 2 nights in Feb 2025

6/10 Okay

Lai M Simmy

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in an accessible area with a good transport link. Lots of parking space if you decide to drive. The staff were warm and welcoming and there were good food choices also. You could order online externally and have that delivered with no issues.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities
24/7 front desk, so early morning check-in not a problem.
Stayed 1 night in Feb 2025

6/10 Okay

lisa

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

EMMA

Liked: Staff & service
The TV channels is poor and limited. Some of the areas in the building needs sorting out and the bathrooms needs upgrading. The sauna area needs upgrading. Needs to provide free drinking water in the bedrooms as it’s essential. The breakfast coffee machine needs to have a full milk not watery milk and poor coffees and chocolate drinks. Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

annkristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, convenient for our purpose, will use again
Stayed 1 night in Feb 2025

8/10 Good

Bilikisu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

A

Business traveler
Liked: Cleanliness, property conditions & facilities

One Night Stay

What can i say i was only there for a night over, the main two issues though are that the mattress i had needs to be swapped out as i rolled to the middle of the bed and then there was the breakfast was warm at best.
Stayed 1 night in Feb 2025

10/10 Excellent

Albie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Signing in was uneventful the gentleman hardly spoke to us. Our room was lovely clean and bright. We slept well in a comfortable bed. We used the pool but was surprised at the steps to get out were not fitted properly and left you unsure if they would hold you. Overall a good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time ive stayed at Holiday Inn Sutton nice hotel nice staff near the town and station and not far from London I'll be back soon
Stayed 1 night in Feb 2025

8/10 Good

Eti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nice and quiet room. Very pleasant staff.
Stayed 1 night in Feb 2025

8/10 Good

Pauline

Liked: Staff & service, amenities
I liked the spa facilties. I love how the sauna is separate from the men, and the steam room is also separate. I didn't like that the bath was not cleaned. The rim was still visable.The breakfast was also tasty and hot
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient location.
Stayed 1 night in Jan 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value family hotel

We stayed in a corner suite to take our 6 year old on a birthday Chessington trip. The hotel seemed to have plenty of parking, the suite was a perfect size for us (1x teen and 1x birthday kiddo). Although it was fairly dark and could do with updating, the suite layout was great and was perfect for a night stay (maybe longer!) The bar area was bright and friendly, staff were helpful (although scarce, they were helpful when they were visible!) The Reception staff were absolutely lovely and checked on us, recommended things and were generally great representatives for the hotel. We used the pool, which was a fairly good size but not much room around the edge if you got tired of splashing kids and just wanted to rest. The pool was a bit chilly but we got on ok. I would definitely stay here again, it was reasonably priced and suitable for a family.
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025