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Holiday Inn Express Surprise by IHG

2.5 star property
Hotel perfectly located for exploring Stadium Village

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

Exterior
Free daily buffet breakfast
Exterior
Exterior
Outdoor pool, open 8:00 AM to 10 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
16540 N Bullard Ave, Surprise, AZ, 85374
  • Place, Surprise Community Park
    ‪5 min walk‬
  • Place, Surprise Stadium
    ‪8 min walk‬
  • Place, Surprise Tennis Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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  • Pool
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About the neighborhood

Surprise

Stadium Village stay.Within a 10-minute walk of this Stadium Village hotel, you'll find Surprise Community Park and Surprise Stadium. Surprise Tennis Center and The Vista Center for the Arts are also within 2 miles (3 km).

What's nearby

  • Surprise Community Park - 5 min walk - 0.3 miles
  • Surprise Stadium - 8 min walk - 0.5 miles
  • Surprise Tennis Center - 12 min walk - 0.7 miles
  • The Vista Center for the Arts - 17 min walk - 0.9 miles
  • Sun Village Golf Course - 19 min walk - 1.0 mile

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪Better Buzz Coffee - ‬18 min walk
  • ‪Circle K - ‬3 min drive
  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Burger King - ‬4 min drive

About this property

Holiday Inn Express Surprise by IHG

Hotel perfectly located for exploring Stadium Village
Holiday Inn Express Surprise by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 115 guestrooms or units
  • 4 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
Holiday Inn Express Surprise by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Best Western Plus Surprise-Phoenix NW
Surprise
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,001 reviews
$83 nightly
The price is $95
May 30 - May 31
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surprise

Holiday Inn Express Surprise

Holiday Inn Express Surprise Hotel Surprise

Holiday Inn Express Surprise Hotel

Holiday Inn Surprise

Holiday Inn Surprise

Surprise Holiday Inn

Surprise Holiday Inn

Frequently asked questions

How close is Holiday Inn Express Surprise by IHG to the airport?

Holiday Inn Express Surprise by IHG is 23.5 mi (35-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Surprise by IHG?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise by IHG on Jun 3, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Surprise by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Surprise by IHG.

Does Holiday Inn Express Surprise by IHG offer free breakfast?

Holiday Inn Express Surprise by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express Surprise by IHG?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What time is check-in at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn Express Surprise by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Surprise by IHG have a pool?

Holiday Inn Express Surprise by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10 PM.

Does Holiday Inn Express Surprise by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Surprise by IHG to downtown Surprise?

Holiday Inn Express Surprise by IHG is 0.6 mi away from Surprise.

Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 122 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Stayed 2 nights in Feb 2026

10/10 Excellent

Terence W

Stayed 10 nights in Feb 2026

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The room was all good, staff was all nice. Wish the food was a little better.
Stayed 3 nights in Feb 2026

10/10 Excellent

Melody

Stayed 1 night in Feb 2026

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except we didn’t have hot water in our shower. Only luke warm at best. My son stayed in a separate room on the same floor and had hot water so showered in his room one night.
Stayed 3 nights in Feb 2026

8/10 Good

Thomas

Stayed 1 night in Feb 2026

6/10 Okay

Leslie

Stayed 3 nights in Feb 2026

10/10 Excellent

Kelly, Portland

Stayed 4 nights in Feb 2026

10/10 Excellent

Anthony Fredrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service on arrival. The gentlemen named Vince at the front desk showed exceptional customer service explain all the amenities that they offered, as well as explained that they would helping getting us everything that we needed. I felt that the people we encounter were happy and comforting people.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are warm and friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was great. Breakfast was super
Stayed 5 nights in Feb 2026

6/10 Okay

Andrew, St Augustine

Business traveler
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The only thing I noticed is it had a very weak flushing toilet. Coffee was excellent in the lobby.
Stayed 1 night in Feb 2026

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, beds were super comfortable and the continental breakfast was good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 2 nights in Feb 2026

10/10 Excellent

Duane

Stayed 7 nights in Jan 2026

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay, my room was spotless the breakfast was the best and the staff extremely helpful.
Stayed 3 nights in Jan 2026

4/10 Poor

Gail

Liked: Cleanliness, property conditions & facilities
Too noisy!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was really big and clean. Jacob at the front desk was super nice and made our check in super quick.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

victoria, ROCHESTER

Great hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Housekeeping did a great job, front desk staff was courteous and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Nice, easy stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast selection. Friendly staff. Clean.
Stayed 1 night in Jan 2026

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