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Hotel Description

3.5-star spa hotel near Surabaya Zoo

Heart of Surabaya

You'll find Surabaya Zoo and Surabaya Town Square within 2 miles (3 km) of this Surabaya hotel. Royal Plaza Surabaya and Tunjungan Plaza are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Enjoy the fitness center and perks like free self parking.

Free WiFi, LED TVs

In addition to free WiFi, the 135 guestrooms offer minibars and LED TVs. Other amenities include room service, rainfall showerheads, and coffee/tea makers.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$22* Per night/room May 16 - May 17

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Quest Hotel Darmo - Surabaya by ASTON

Location Jl. Ronggolawe 27-29, Surabaya, East Java 60264

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Swimming pool

Property Features

Quest Hotel Darmo - Surabaya by ASTON offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. The business-friendly Quest Hotel Darmo - Surabaya by ASTON also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Surabaya hotel is smoke free.

  • 135 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Surabaya (SUB-Juanda) (15.7 km / 9.8 mi)
  • Train station: Surabaya Gubeng Station (3.8 km / 2.3 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Quest Hotel Darmo - Surabaya by ASTON offers 135 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Coffee maker
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Cristal Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adara Spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Quest Hotel Darmo - Surabaya by ASTON

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 85000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle fee: IDR 242000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hotel Surabaya
  • Quest Surabaya
  • Quest Hotel Surabaya Java
  • Quest Hotel Surabaya
  • Quest Hotel Darmo Surabaya
  • Quest Darmo Surabaya By Aston
  • Quest Hotel Darmo - Surabaya by ASTON Hotel
  • Quest Hotel Darmo - Surabaya by ASTON Surabaya
  • Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya

You should know

  • Quest Hotel Darmo - Surabaya by ASTON offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.