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The Capital Hotel Surabaya

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Capital Hotel Surabaya

Lobby lounge
Lobby lounge
Front of property
Land view from property
Front of property

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299
  • Place, Royal Plaza Surabaya
    ‪4 min drive‬
  • Place, Surabaya Zoo
    ‪5 min drive‬
  • Place, Tunjungan Plaza
    ‪9 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, individually furnished, desk, free WiFi

Deluxe Double Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Minibar, individually furnished, desk, free WiFi

Junior Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, individually furnished, desk, free WiFi

Executive Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Minibar, individually furnished, desk, free WiFi

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite Room

Executive Suite Room | Minibar, individually furnished, desk, free WiFi

Executive Suite Room

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Double Room

Minibar, individually furnished, desk, free WiFi

Elite Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Executive Suite Room

  • Sleeps 2

View all photos for Executive Room

Minibar, individually furnished, desk, free WiFi

Executive Room

  • Sleeps 2

View all photos for Elite Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Twin Room

  • Sleeps 2

View all photos for Elite Deluxe Double Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Double Room

  • Sleeps 2

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About the neighborhood

Surabaya

In Surabaya .Within 3 miles (5 km) of this Surabaya hotel, you'll find Universitas Islam Negeri Sunan Ampel Surabaya and Royal Plaza Surabaya. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 miles (5 km).

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 2.5 miles
  • Surabaya Zoo - 5 min drive - 1.9 miles
  • Galaxy Mall - 8 min drive - 4.1 miles
  • Surabaya Plaza Shopping Mall - 8 min drive - 4.6 miles
  • Tunjungan Plaza - 9 min drive - 5.0 miles

Getting around

  • Kertomenanggal Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Forum Restaurant - ‬4 min walk
  • ‪Warung Bu Kris - ‬5 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪New Pujasera Nikmat Rasa - ‬1 min walk
  • ‪Handayani resto-thai indo seafood - ‬5 min walk

About this property

The Capital Hotel Surabaya

3.5-star guestrooms with free WiFi
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Capital Hotel Surabaya also features spa services, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 105 guestrooms or units
  • 12 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Capital Hotel Surabaya offers 105 air-conditioned accommodations with minibars and complimentary bottled water. These individually furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is The Capital Hotel Surabaya to the airport?

The Capital Hotel Surabaya is 8.5 mi (27-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does The Capital Hotel Surabaya have an airport shuttle?

The Capital Hotel Surabaya offers an airport shuttle 24 hours a day, on request, for a charge of IDR 260000 per vehicle, one-way.

How close is The Capital Hotel Surabaya to the beach?

This hotel is 8.5 mi (34-min drive) from New Kenjeran Beach.

Does The Capital Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at The Capital Hotel Surabaya, but buffet breakfast is offered for a fee of IDR 150000 for adults and IDR 100000 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Capital Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at The Capital Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Capital Hotel Surabaya?

This hotel offers free self parking.

Does The Capital Hotel Surabaya have a pool?

The Capital Hotel Surabaya does not have a pool.

Does The Capital Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does The Capital Hotel Surabaya have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is The Capital Hotel Surabaya to downtown Surabaya?

The Capital Hotel Surabaya is 4.1 mi away from Surabaya.

Reviews

The Capital Hotel Surabaya Reviews

4.8

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

2/10 Terrible

Hiroki

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024