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The Capital Hotel Surabaya

Property class: 3.5
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Capital Hotel Surabaya

A spacious lobby with a central seating area, a wall-mounted shelf with decorative items, and large windows offering a view of the outdoors.
A modern interior with a central seating area, wooden shelves with decorative items, and large windows offering a view of greenery.
A modern hotel with a prominent vertical design, multiple balconies, and a well-lit facade.
A table set for dining with a vase of red flowers, a bottle, and a plate of food.
A table set for two with a city view, a vase with red flowers, and a tall glass vase.

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪4 min drive‬
  • Place, Surabaya Zoo
    ‪5 min drive‬
  • Place, Taman Bungkul
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Double Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Junior Double Room

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, a television, and a framed picture on the wall.

Executive Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Room

Grand Double Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite Room

A hotel room with a large bed, a bedside table, a chair, a mirror, and a wardrobe.

Executive Suite Room

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a chair, an air conditioning unit, and a framed picture on the wall.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a framed picture on the wall.

Elite Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Grand Deluxe Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Surabaya

In Surabaya .Within 3 miles (5 km) of this Surabaya hotel, you'll find Universitas Islam Negeri Sunan Ampel Surabaya and Royal Plaza Surabaya. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 miles (5 km).

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 4 min drive - 1.7 miles
  • Surabaya Zoo - 5 min drive - 3.1 miles
  • Mpu Tantular Museum - 6 min drive - 3.8 miles
  • Taman Bungkul - 6 min drive - 4.0 miles
  • Surabaya Town Square - 7 min drive - 4.4 miles

Getting around

  • Kertomenanggal Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Forum Restaurant - ‬4 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪Warung Bu Kris - ‬5 min walk
  • ‪Warung Doyong - ‬8 min walk
  • ‪Rock n Sugar Resto - ‬2 min walk

About this property

The Capital Hotel Surabaya

3.5-star guestrooms with free WiFi
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. The business-friendly The Capital Hotel Surabaya also features spa services, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 105 guestrooms or units
  • 12 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Capital Hotel Surabaya offers 105 air-conditioned accommodations with minibars and complimentary bottled water. These individually furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

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4.0 out of 5, Very good, 54 reviews
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The price is $26
Oct 17 - Oct 18
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is The Capital Hotel Surabaya to the airport?

The Capital Hotel Surabaya is 8.5 mi (27-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at The Capital Hotel Surabaya?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at The Capital Hotel Surabaya on Oct 12, 2026 start from $23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Capital Hotel Surabaya have an airport shuttle?

The Capital Hotel Surabaya offers an airport shuttle 24 hours a day, on request, for a charge of IDR 260000 per vehicle, one-way.

How close is The Capital Hotel Surabaya to the beach?

This hotel is 8.5 mi (34-min drive) from New Kenjeran Beach.

Does The Capital Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at The Capital Hotel Surabaya, but buffet breakfast is offered for a fee of IDR 150000 for adults and IDR 100000 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Capital Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at The Capital Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Capital Hotel Surabaya?

This hotel offers free self parking.

Does The Capital Hotel Surabaya have a pool?

The Capital Hotel Surabaya does not have a pool.

Does The Capital Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does The Capital Hotel Surabaya have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is The Capital Hotel Surabaya to downtown Surabaya?

The Capital Hotel Surabaya is 4.1 mi away from Surabaya.

The Capital Hotel Surabaya Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

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