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G Suites Hotel by AMITHYA

3.5 star property
3.5-star hotel near Tunjungan Plaza

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Photo gallery for G Suites Hotel by AMITHYA

A restaurant with a green leafy ceiling, white tables, and a bar area with a variety of bottles and decorations.
Breakfast, lunch and dinner served
A modern lobby with a red seating area, a reception desk, and a large wall with motivational text.
A modern hotel with a prominent sign, multiple floors, and illuminated balconies.
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Gubeng 43, Surabaya, East Java, 60281
  • Place, Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Place, Grand City Surabaya
    ‪18 min walk‬
  • Place, Tunjungan Plaza
    ‪4 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪26 min drive‬

Room options

View all photos for Junior Gallery

Junior Gallery | Premium bedding, in-room safe, desk, laptop workspace

Junior Gallery

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Mid Gallery

Mid Gallery | Premium bedding, in-room safe, desk, laptop workspace

Mid Gallery

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Gallery - Free Minibar

Grand Gallery - Free Minibar | Premium bedding, in-room safe, desk, laptop workspace

Grand Gallery - Free Minibar

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Surabaya

City center stay.Within a 15-minute walk of this Surabaya Center hotel, you'll find Sharp Bamboo Monument and Dyandra Convention Center Surabaya. Submarine Monument and Surabaya Plaza Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Submarine Monument - 15 min walk - 0.8 miles
  • Surabaya Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Grand City Surabaya - 18 min walk - 1.0 mile
  • Tunjungan Plaza - 4 min drive - 1.5 miles
  • Rumah Sakit Umum Daerah Dr. Soetomo - 4 min drive - 2.1 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 18 min walk
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪Toko Kopi Tuku - ‬1 min walk
  • ‪Maxx Coffee - ‬2 min walk
  • ‪Depot Karimun Jawa - ‬2 min walk
  • ‪EXCELSO - ‬2 min walk
  • ‪Cold N Brew - ‬3 min walk

About this property

G Suites Hotel by AMITHYA

3.5-star hotel near Tunjungan Plaza
G Suites Hotel by AMITHYA offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly G Suites Hotel by AMITHYA. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 118 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 2014
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
G Suites Hotel by AMITHYA offers 118 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at G Suites Hotel by AMITHYA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 260000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

G Suites
G Suites By Amithya Surabaya
G Suites Hotel Surabaya
G Suites Surabaya
Hotel G Suites
G Suites Hotel by AMITHYA Hotel
G Suites Hotel by AMITHYA Surabaya
G Suites Hotel by AMITHYA Hotel Surabaya

Frequently asked questions

How close is G Suites Hotel by AMITHYA to the airport?

G Suites Hotel by AMITHYA is 11.9 mi (41-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does G Suites Hotel by AMITHYA have an airport shuttle?

G Suites Hotel by AMITHYA offers an airport shuttle 24 hours a day, on request, for a charge of IDR 260000 per vehicle, one-way.

How close is G Suites Hotel by AMITHYA to the beach?

This hotel is 6.8 mi (28-min drive) from New Kenjeran Beach.

Does G Suites Hotel by AMITHYA offer free breakfast?

G Suites Hotel by AMITHYA does not offer free breakfast.

Is there a casino at G Suites Hotel by AMITHYA?

No, there is no casino at this hotel.

What time is check-in at G Suites Hotel by AMITHYA?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at G Suites Hotel by AMITHYA?

This hotel offers free valet parking.

Does G Suites Hotel by AMITHYA have a pool?

G Suites Hotel by AMITHYA features an indoor pool.

Does G Suites Hotel by AMITHYA have a restaurant?

G Suites Hotel by AMITHYA is home to G Lounge Kitchen and Bar, which features international cuisine and light fare.

Does G Suites Hotel by AMITHYA have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is G Suites Hotel by AMITHYA to downtown Surabaya?

G Suites Hotel by AMITHYA is 1.2 mi away from Surabaya.

G Suites Hotel by AMITHYA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 137 reviews
Rating 8 - Good. 59 out of 137 reviews
Rating 6 - Okay. 33 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Semua baik dan bagus Dari fasilitas, ruangan bersih
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service

Bien

Très bien pour une nuit de passage
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Prasetyanti

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

I Ketut

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel nyaman dg kamar sempit

Kalau untuk sendiri nginap cukup nyaman, tapi kalau bersama keluarga kurang cocok Krn kamar sempit, parkiran terbatas, makanan standar...
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the location and minibar. hard to find a room with minibar nowadays.
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Could be better

The members of staff were polite and accommodating, however - check in was delayed because room wasn't ready at 4pm - requested for a non smoking room but wasn't available - given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed. - air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts - given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again. - technician fixed the ac But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lumayan

Lumayan
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very Good. Staff very helpful
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Adeline

Pleasant hotel but not near to any Malls/eateries.

No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!! My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Fadly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort

just an Ok hotel

This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.
Verified

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Room comfort

Paradise for chainsmokers (at your own risk)

Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.
Verified

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel, great rooftop bar

It was a lovely hotel, rooms slightly on the small side, friendly staff. But English not great for tourists trying to plan onward travel, we asked for timetables for busses and trains, and they tried the best they could, but it would be good to have a bit more knowledge of these things at the front desk.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

They are so kind to let me borrow the adapter for free. Needless to say, the services are also awesome.
Verified

6/10 Okay

にっく

Liked: Staff & service
Disliked: Property conditions & facilities

素泊まりで安く済ませたいなら十分

素泊まりで安く済ませたいなら十分なホテルだと思います。 全てにおいて可もなく不可もなく、といったところでしょうか。 大きなショッピングモールも近くにあり、この立地でこの価格なら、文句はありません。
Verified

8/10 Good

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel. Avond live muziek. Vriendelijk personeel. Prijs kealiteit goed in verhouding
Verified

4/10 Poor

Vladimir

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

I had a bad experience

First of all, I like the room and in general I think the hotel is good. But sometimes things happen and things don't work out as we plan. We arrived late at night for a check in, traveling on a road trip from Jakarta to Bali. When booking hotel chosen double bed, and having a big choice of hotels to choose from, I don't want to be gambling at this. On arrival we were not told that there is no double bed room and only when went up to the room we have seen its a twin room. When came down and asked that we booked a double, we have been told that all are busy. There is a higher standard room with double bu we have to pay additional to get it. Even though it was after 2 am and they had no chance to rent it out. On remarks that we have booked a double we were told that it is not guaranteed when booking threw expedia and is only a preference. Honestly I am not happy with that expedia, I want to get a room I choose at the booking. When we understood that have no choice and a refund would be a great hustle and it was too late already, we went up to our twin room where we found no toilet paper and a leaking air conditioner making a lot of noise. When called reception, a repair person came up with ladder and started to fix it. All this after 2 am morning! We were getting irritated, when we were proposed a different twin room with a working air conditioner. As I said I believe the experience in this hotel could be great, but if I book a double bed I want to get it.
Verified

8/10 Good

jocelyne

Liked: Cleanliness, room comfort

Hotel un peu bruillant avec le bar

la piscine est située sur le toit accolée au bar (très bruyant)
Verified

8/10 Good

murliantini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G Suite hotel surabaya,money value hotel.

It was our 2nd stay at G Suites, everything we love...small but nice. money value.
Verified

6/10 Okay

Feng

Disliked: Cleanliness, room comfort

不要订低层的房间

我们订房前有仔细看过网友的评论，居然没有人提到G suite的 G层居然是个酒吧，前台没跟我们商量就给安排了个2层，结果到了晚上十点，已经被震得睡不着觉了。被迫跟前台商量换到了10层。
Verified

8/10 Good

norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perlu dipertahankan untuk maintenance services nya

Hotel yg relatif baru sehingga kondisinya masih memadai
Verified

8/10 Good

barry g.

Liked: Cleanliness, staff & service, room comfort

Excellent Brunei tourism base

Brunei's capital has few hotels, almost no taxis, limited local buses, and only a handful of sightseeing attractions. Thus the Capital Residences' shuttle service is a crucial bonus for a clean apartotel that provides good breakfast.

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