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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5.0 star property
5-star luxury hotel near Ciputra World Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Outdoor pool
Point of interest
View from room
Lobby lounge
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Spa
  • Parking included

Explore the area

View in a map
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225
  • Place, Ciputra World Mall
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪2 min drive‬
  • Place, Tunjungan Plaza
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room (Twin Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Twin Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Superior Deluxe

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Club Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Club Deluxe

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Club Grand Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Club Grand Deluxe

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe King

1 bedroom, minibar, in-room safe, desk

Grand Deluxe King

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Superior Deluxe

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Surabaya

Gunung Sari stay.With a stay at this Gunung Sari hotel, you'll be within half a mile (1 km) of Ciputra World Mall and 9 miles (15 km) of Ciputra Golf Club.

What's nearby

  • Ciputra World Mall - 1 min walk - 0.0 miles
  • Surabaya Zoo - 2 min drive - 1.3 miles
  • Royal Plaza Surabaya - 4 min drive - 2.3 miles
  • Pakuwon Mall - 6 min drive - 3.8 miles
  • Tunjungan Plaza - 6 min drive - 3.0 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 20 min drive
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • ‪XXI Lounge - ‬2 min walk
  • Paradise Dynasty
  • ‪Pancious - ‬1 min walk
  • ‪My Kopi-O! - ‬1 min walk
  • ‪Kopi Janji Jiwa - ‬1 min walk

About this property

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5-star luxury hotel near Ciputra World Mall, connected to a shopping center
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A children's pool, a fitness center, and a sauna are also featured at the luxury Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 1 building
  • 212 guestrooms or units
  • 22 levels
  • Built in 2014
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers 212 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Exterior
Doubletree By Hilton Surabaya
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 125 reviews
$65 nightly
The price is $71
Nov 19 - Nov 20
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 60,000 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 302,500 to 302,500 for adults and IDR 151,250 to 151,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 302500 to 302500 for adults, and IDR 151250 to 151250 for children
  • Airport shuttle fee: IDR 440220 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya

Frequently asked questions

How close is Hotel Ciputra World Surabaya managed by Swiss-Belhotel International to the airport?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is 12.7 mi (35-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International on Nov 10, 2025 start from $57.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have an airport shuttle?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers an airport shuttle 24 hours a day, on request, for a charge of IDR 440220 per vehicle, one-way.

How close is Hotel Ciputra World Surabaya managed by Swiss-Belhotel International to the beach?

This hotel is 13.4 mi (45-min drive) from New Kenjeran Beach.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer free breakfast?

Free breakfast isn’t offered at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, but cooked-to-order breakfast is offered for a fee of between IDR 302500 and 302500 for adults, IDR 151250 and 151250 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

No, there is no casino at this hotel.

What time is check-in at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

This hotel offers free self parking. Valet parking is available for IDR 60000 per day.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a pool?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 5:00 PM.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a spa?

This hotel has a spa, which features aromatherapy, massages, and body scrubs.

How close is Hotel Ciputra World Surabaya managed by Swiss-Belhotel International to downtown Surabaya?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is 3.3 mi away from Surabaya.