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"This hotel is very clean and affordable. It offers great amenities and they also gave a complimentary cocktail. I loved being able to sit on the outsi ... " More

By a verified traveler on Sun 15 Apr 2018

Hotel Description

Hotel near University of the Pacific in Stockton

In Stockton

Within 2 miles (3 km) of this Stockton hotel, you'll find University of the Pacific and San Joaquin Delta College. Haggin Museum and Stockton 99 Speedway are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the a rooftop terrace and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 200 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Nov 17 - Nov 18

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Heritage Inn ratings based on 21 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Heritage Inn

Everyone (10) Couples (1) Family (9)
4 out of 5
It’s clean and where my room was quiet (206). The staff was nice but super loud in the hallways in the morning when conversing could hallway vacuuming not be done at 8:30 am? Can they wait until 11 or 12 when people are up?

Posted by , from Stockton Best Western on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Shelly Stapleton General Manager

Thank you for your feedback. I will share your concerns with my team. We hope to see you next time!

5 out of 5
The girl at the front desk was excellent 😁😁 The room was clean There was a microwave and refrigerator They except dogs without a problem The pool and hot tub was open

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Shelly Stapleton General Manager

Thank you so much for your review. I will be sure to share your compliments with our team. See you next time

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 24, 2019 by Shelly Stapleton General Manager

Thank you for the rating!

4 out of 5
Very clean n pleasant just need a Receipt room was clean but my bathroom had wood 2*4 holding it up kind of unsafe

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 10, 2019 by Shelly Stapleton General Manager

Thank you for your review. I appreciate your feedback. I will share your concerns with our team.

4 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 27, 2019 by Shelly Stapleton General Manager

Thank you for taking the time to rate us.

4 out of 5
* Pleasant staff, easy to get to********************************************

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 29, 2019 by Shelly Stapleton General Manager

Thank you for your review. I appreciate the compliments about our team. I will be sure to share with them.

3 out of 5
When I checked in, they charged $50 on my CC for deposit, but they didn't tell me that. My cc company contacted me immediately for a suspicious CC usage. They should have told me about the deposit.

Posted by on May 26, 2019

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Comment from Hotel Management

May 31, 2019 by Shelly Stapleton Director Of Operations

Thank you so much for your review. I am so sorry we did not tell you at check in about the $50.00 authorization. I will be sure to make sure my agents are telling every guest. Thank you again.

4 out of 5
They didn,t serve dinner. All staff was very healpfull the bdds were hard.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 23, 2019 by Shelly Stapleton Director of Operations

Thank you for your rating and feedback. We hope to see you again soon.

5 out of 5
It was a really good stay. The staff were always available when we called. I would recommend this Inn for anyone

Posted by on Feb 6, 2019

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Comment from Hotel Management

Mar 19, 2019 by mc

thank you for your wonderful review we appreciate it we hope to see you soon

1 out of 5
Was there for 3 nights. 1)There were large cockroaches in the room. I didn't see them until the 2nd night. I would have tried to get another room but Friday night was a "party" night in the hotel and was afraid of getting a new room far from the exit and my car but close to the party-ers. I had equipment that I had to carry in/out each day because the parking lot did not seem safe to keep them in my car so I need to be close by. Lot's of creepy people hanging around outside, smoking pot, who were obviously not guests watching everyone leave their rooms. Was confronted by a guy who thought I was trying to break into his truck AGAIN. This hotel is in a very bad part of town. Since I've never been to Stockton before, I did not know. Also, the bath tub did not drain very well. Lots of construction going on. The hall was filled with smoke from guests rolling in their charcoal BBQs and cooking food on their patios. Since when is that OK at a Best Western Hotel?

Posted by , from Southern California on Jul 19, 2018

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Comment from Hotel Management

Jul 23, 2018 by Jimmy P.

Thank you for your stay and the feedback.

About the Best Western Plus Heritage Inn

Location 111 E March Lane, Stockton, CA 95207

Property Features

Best Western Plus Heritage Inn offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3871 square feet (360 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Best Western Plus Heritage Inn. Free self parking is available. Smoking is allowed in designated areas at this Stockton hotel.

  • 200 guestrooms or units
  • 3 levels
  • 3871 sq ft of conference space
  • 360 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (91 km / 56.5 mi)
  • Train station: Stockton-Robert J. Cabral Station (6.2 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Heritage Inn offers 200 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Stockton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 30 per pet, per night (maximum USD 100.00 per stay)
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100.00 per stay)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Heritage
  • Best Western Plus Heritage Inn
  • Best Western Plus Heritage Inn Stockton
  • Best Western Plus Heritage Stockton
  • Best Western Plus Heritage
  • Best Plus Heritage Stockton
  • Best Western Plus Heritage Inn Hotel
  • Best Western Plus Heritage Inn Stockton
  • Best Western Plus Heritage Inn Hotel Stockton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Stockton-Hotels-Best-Western-Plus-Heritage-Inn.h28058-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.